SOS Auto Protect Opiniões 

290
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Michelle was AMAZING and really worked to get me a great deal on 4 cars. With all the computer issues that cars give now knowing I can go into the dealership and have it all covered without me having... Ver mais

Classificada 5 em 5 estrelas

Kevin Coleman was great to work with. He explained all the plans I had to chose from, because he took the time to explain the different plans I was able to purchase a plan that I felt was right for me... Ver mais

Classificada 5 em 5 estrelas

They were very fast on getting back to me after putting my info online. Benjamin V. was very helpful and very knowledgeable. Anytime I’ve emailed or called with questions, they have been quick to resp... Ver mais

Classificada 2 em 5 estrelas

After my payment cleared, I never heard another word from you. This was after a high-pressure sales pitch, which I had to inform your agent that I would not be pushed sooner than I wanted. I'm just pr... Ver mais

Informações sobre a empresa

  1. Mercado Auto
  2. também em
  3. Serviço de motorista

Escrito pela empresa

At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service. Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs. With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered. Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage. Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free. If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

290 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 58% das suas opiniões negativas

Geralmente responde dentro de um mês

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4,4

Todas as opiniões

(290)

139 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

James was fantastic

James was fantastic. He helped us find the right policy for us, was very personable, got us texts/and email information in a timely manner. Would recommend working with him again!

1 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This is a SCAM

This is a SCAM. I purchased a policy on 6/9/26 only to cancel it later that same day. I paid them $300 to start the policy and when I received my cancellation notice, it said I would received my refund in 10-15 days. That time has passed and they have not refunded my money and now they won't answer my calls. STAY AWAY! THEY ARE SCAMMERS! I would rate a negative star if I could.

8 de junho de 2026
logótipo da SOS Auto Protect

Resposta da SOS Auto Protect

We’re sorry for the frustration this caused. Our records show that the policy was purchased on June 8, 2026, and the cancellation was requested on June 9, 2026. The cancellation and refund were processed during that same phone call.

Once a refund is submitted, the time it takes to appear in the customer’s account depends on the card issuer or financial institution. While many refunds post within 10 to 15 business days, some banks may take longer to release the funds.

We take accusations of fraud very seriously. This policy was canceled promptly upon request, and the refund was not withheld by SOS Auto Protect. We encourage the customer to contact their bank directly regarding the posting status of the refund and to contact our customer service team if additional confirmation is needed.

SOS Auto Protect

Classificada 5 em 5 estrelas

Huge shoutout to Joyce at SOS

Huge shoutout to Joyce at SOS! She was patient, professional, and super knowledgeable. Even though the promotion had expired, she still managed to get me an awesome deal with extra mileage. After shopping around with multiple auto warranty companies, SOS was hands-down the best choice. Thank you for everything, Joyce!

29 de junho de 2026
Opinião espontânea
logótipo da SOS Auto Protect

Resposta da SOS Auto Protect

Thank you so much for your wonderful review and for trusting SOS Auto Protect with your vehicle coverage needs. We are delighted to hear that Joyce provided you with such a positive experience.

Joyce takes great pride in helping customers understand their options and finding the coverage that best fits their needs. We are thrilled that her patience, professionalism, and dedication stood out and that she was able to secure a great plan for you.

We truly appreciate you taking the time to compare your options and are honored that SOS Auto Protect earned your confidence. Your kind words and recommendation mean a great deal to our team.

Thank you again for choosing SOS Auto Protect, and we look forward to serving you for years to come.

SOS Auto Protect

Classificada 4 em 5 estrelas

My experience with SOS was very good

My experience with SOS was very good. The representative I spoke to his name was Kevin was amazing. He was very thorough. Very patient. Explain everything. Very glad I will be doing business with them. Thank you, Kevin.

10 de junho de 2026
Classificada 4 em 5 estrelas

I signed up for the coverage and paid…

I signed up for the coverage and paid half of the premium but then determined that my EV was not going to be adequately covered so I cancelled. Refund was made in 48 hours.

Very pleased with customer service on refund. I probably should have asked a few more questions before binding coverage.

10 de junho de 2026
logótipo da SOS Auto Protect

Resposta da SOS Auto Protect

Thank you for taking the time to share your experience. While we are sorry that our coverage ultimately was not the right fit for your vehicle, we appreciate the opportunity to have assisted you.

We understand that electric vehicles can raise unique questions regarding coverage, and we always encourage customers to carefully review their options and ask as many questions as needed before making a decision. We are pleased to hear that your cancellation and refund were handled promptly and that you were satisfied with the customer service you received.

At SOS Auto Protect, we strive to make the enrollment and cancellation processes as straightforward and transparent as possible. We appreciate your feedback and wish you all the best with your vehicle moving forward.

SOS Auto Protect

Classificada 5 em 5 estrelas

Outstanding service

Kevin provided absolutely outstanding service! From the moment we started discussing warranty options, he was friendly, professional, and incredibly knowledgeable. He took the time to answer all of my questions and worked hard to find the best coverage at the best possible price for my vehicle.

What impressed me most was that Kevin genuinely cared about making sure I got the right plan rather than simply making a sale. He explained everything clearly, made the process easy to understand, and went above and beyond to help me save money.

Customer service like this is hard to find these days. I highly recommend working with Kevin if you’re looking for someone who is honest, helpful, and dedicated to finding the best value for his customers. Thank you, Kevin, for making this such a positive experience!

9 de junho de 2026
Classificada 5 em 5 estrelas

Joyce Vale was very easy to talk with

Joyce Vale was very easy to talk with. I'm so not good at phone calls but she was so kind, friendly, and helpful that I was able to talk on the phone without having a panic attack. I now have good coverage that I can afford for my used car. Thank you, Joyce!

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Mr James Hunt’s review

Mr. Hunt was very encouraging and knew what he was talking about when explaining the auto warranty policy to me . He was also very nice and patient. I really appreciate his honesty and understanding. Thank you!!

19 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Detailed in what I was getting

Detailed in what I was getting, quick with making the deal complete sent over the emails in a timely manor and got my policy completed within 30min

25 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Never answer emails or phone calls

Never answer emails or phone calls. Reporting SOS Auto Protect as fraud to Visa for not refunding my $2000 premium for the warranty policy I cancelled within 2 days of purchase.

27 de abril de 2026
logótipo da SOS Auto Protect

Resposta da SOS Auto Protect

We are unable to locate your information in our system, and several details in this review appear inaccurate. SOS Auto Protect does not currently have a singular policy sold in the exact price range referenced, which makes it difficult for us to verify the legitimacy of this claim.

Additionally, cancellations and refunds are typically processed within 3–5 business days depending on the customer’s financial institution and processing times on the bank’s end.

We take customer concerns seriously and would like the opportunity to look into this further. If you believe this review was posted in error or pertains to an actual policy, please contact us directly at 833-571-0253 or email info@sosautoprotect.com so we can properly review and assist.

SOS Auto Protect

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