Michelle was AMAZING and really worked to get me a great deal on 4 cars. With all the computer issues that cars give now knowing I can go into the dealership and have it all covered without me having... Ver mais
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Leia as opiniões dos outros
Kevin Coleman was great to work with. He explained all the plans I had to chose from, because he took the time to explain the different plans I was able to purchase a plan that I felt was right for me... Ver mais
They were very fast on getting back to me after putting my info online. Benjamin V. was very helpful and very knowledgeable. Anytime I’ve emailed or called with questions, they have been quick to resp... Ver mais
After my payment cleared, I never heard another word from you. This was after a high-pressure sales pitch, which I had to inform your agent that I would not be pushed sooner than I wanted. I'm just pr... Ver mais
Informações sobre a empresa
- Mercado Auto
- também em
- Serviço de motorista
Escrito pela empresa
At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service. Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs. With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered. Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage. Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free. If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road
Informações de contacto
1005 NE 125th st , 33161, North Miami, Estados Unidos da América
- 1 (833) 571-0253
- info@sosautoprotect.com
- sosautoprotect.com
4,4
Excelente
290 opiniões
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I would leave them 0 stars if that were…
I would leave them 0 stars if that were possible. Please, do yourself a favor and avoid this company and the headaches that come with it. I signed up with them thinking they had great reviews. I was so wrong. They are high pressure sales. I cancelled my policy the very next day. They have a 30 day cancellation policy offering a full refund within that time. It's now day 33 and I have yet to receive my $5600. I have called repeatedly only to be told they are issuing a follow up on my account. That's not good enough. I wanted the refund before I needed to make the credit card payment. Well, that ship sailed. Their contract states refunds will be issued within 10-15 days. Liars! Then when I followed up I was told 1 - 3 days. Liars! I will be reporting them to the BBB as well and leaving negative reviews everywhere I possibly can. I left a google review the second day and the sales dude actually called me up and asked me to take down my review. HA! Why wouldn't I want to warn others about this shady company and keep them from going through the same crap I've been dealing with.
18 de maio de 2026
Opinião espontânea
Resposta da SOS Auto Protect
We believe this review is extremely inaccurate and leaves out significant context regarding the timeline and communication on the account.
Our records show that on April 14th at 4:18 PM EST, the customer initially contacted us regarding cancellation concerns because her husband wanted additional coverage. In response, we went ahead and approved expanded coverage at no additional cost, after which the customer decided to keep both policies active.
The next time we received a cancellation request was on May 12th, at which point both policies were promptly cancelled and full refunds were issued accordingly. We were also able to have the refunds processed within approximately 3–5 business days from the May 12th cancellation request.
At no point was a refund denied. Refund processing times can vary depending on the financial institution and payment processor involved, but we did proceed with cancelling and refunding the policies once the final cancellation request was made.
We always encourage customers to contact us directly so concerns can be properly addressed, and we believe this review unfortunately omits several important details surrounding the account history and resolution.
SOS Auto Protect
Sales person was very professional and…
Sales person was very professional and direct.
8 de maio de 2026
Resposta da SOS Auto Protect
Thank you for the kind words and for choosing SOS Auto Protect. We’re happy to hear that your experience was smooth and that our representative was able to clearly explain the coverage options and help you find a plan that fit your vehicle and budget. We truly appreciate your support and look forward to being there for you whenever you need us.
SOS Auto Protect
THEY DO NOT HONOUR THE CONTRACT, JUST TAKE THE MONEY AND RUN WITH IT.111111111111111111
SOS AUTO PROTECT UNDERWROTE A THREE-YEAR WARRANTY FOR ME IN AUGUST 2025 FOR $1875. FILED A CLAIM IN DECEMBER, YET THEY HAVE PROVIDED NO DECISION AND HAVE STOPPED COMMUNICATING WITH ME AND WITH MY GARAGE. THEY OFFERED TO REFUND MY PREMIUM, YET AFTER I ACCEPTED THAT THEY AGAIN STOPPED RESPONDING. SAVE YOURSELF A DRAWN OUT DRAMA WITH THE SMALL CLAIMS COURT AND JUST RUN AWAY FROM THEM.
29 de dezembro de 2025
Opinião espontânea
Resposta da SOS Auto Protect
Derek, this review leaves out a significant amount of context regarding both the claim and refund process.
A decision was absolutely made on your claim. The component involved was not listed under the coverage level you purchased. Not every vehicle qualifies for our highest level plan, as eligibility depends on factors such as mileage, vehicle condition, and term selection at the time of enrollment.
Additionally, while a refund option was offered as a courtesy, we were unable to finalize it because despite multiple phone calls, voicemails, and emails over the course of several months, we were unable to get a direct response from you to confirm the proper mailing information needed to process the refund. Even your repair facility informed us that you wished to proceed with the refund, however we still required direct authorization and address confirmation from you before issuing payment.
At no point did we stop communicating, and we have extensive documented outreach attempts regarding both the claim and refund resolution.
SOS Auto Protect
Benjamin deserves a raise
Ben was incredibly easy to talk to and had all the right answers to my questions about coverage. Nice to have the safe feeling of a warranty on a used truck, Glad to have him as an agent.
14 de maio de 2026
Opinião espontânea
Resposta da SOS Auto Protect
Thank you for the great feedback! We’re happy to hear Ben made the process easy and was able to answer all of your questions thoroughly. Providing peace of mind and helping customers feel confident in their coverage is exactly what we strive for. We truly appreciate your trust in SOS Auto Protect and are glad to have Ben assisting you with your policy. Enjoy your truck and thank you again for your support!
SOS Auto Protect
Bought New Policy for Truck
Ben V was easy to deal with and gave me fair pricing, easy setup. Hoping if the need arises, the process of a repair is equally as easy!
12 de maio de 2026
Resposta da SOS Auto Protect
Thank you for the great feedback! We’re happy to hear Ben V made the process simple, straightforward, and helped you secure fair pricing with an easy setup experience. We completely understand your hopes regarding the claims process as well, and our goal is always to make things as smooth and stress-free as possible should you ever need to use your coverage. We truly appreciate your trust and support.
SOS Auto Protect
Jordan was easy to work with
Jordan was easy to work with, not hurried or pushy. Answered all my questions accurately.
12 de maio de 2026
Resposta da SOS Auto Protect
Thank you for the kind words! We’re very happy to hear Jordan made the process comfortable and informative without making you feel rushed or pressured. Our goal is always to answer questions honestly and help customers make the best decision for their vehicle and budget. We truly appreciate your trust and support.
SOS Auto Protect
Joyce was friendly and helpful
Joyce was friendly and helpful. Her supervisor was pushy and a little rude.
11 de maio de 2026
Opinião espontânea
Resposta da SOS Auto Protect
Thank you for your honest feedback. We’re happy to hear Joyce was friendly and helpful throughout your experience. We also appreciate you bringing your concerns regarding the supervisor interaction to our attention, as that is certainly not the impression we aim to leave with our customers. Your feedback is valuable and will be reviewed internally so we can continue improving the customer experience.
SOS Auto Protect
SOS Auto Protect was helpful and…
SOS Auto Protect was helpful and accommodating to my needs. I appreciate their help in getting the extended warranty I need for my vehicle. I was very happy with their company.
5 de maio de 2026
Opinião espontânea
Resposta da SOS Auto Protect
Thank you for the wonderful feedback! We’re very happy to hear that SOS Auto Protect was able to accommodate your needs and help you secure the extended coverage you were looking for on your vehicle. Providing helpful service and peace of mind to our customers is always our goal. We truly appreciate your trust and support and are grateful to have you as part of the SOS Auto Protect family.
SOS Auto Protect
Good company with great customer service
There are many warranty companies out there. Often hard to get to a sales person who takes the time to listen. Joyce Vale definitely did that in spades! She followed up and was quick to respond to questions.
6 de maio de 2026
Opinião espontânea
Resposta da SOS Auto Protect
Thank you for the thoughtful feedback! We completely understand that choosing a warranty company can feel overwhelming, and we’re very happy to hear Joyce took the time to listen, follow up, and answer your questions thoroughly. Providing responsive and attentive customer service is something we truly value, and we’re glad Joyce was able to make the process comfortable and informative for you. We sincerely appreciate your trust and support.
SOS Auto Protect
Benjamin and Jordan explained the…
Benjamin and Jordan explained the proposed terms clearly, moved things along quickly, and were super responsive.
30 de abril de 2026
This is my second car with them
This is my second car with them. Easy to do business with and best deal in California.
29 de abril de 2026
Agent was patient while I worked out…
Agent was patient while I worked out some payment issues with my credit card and overall was very professional. Only issue was agent did not disclose that the 30 day waiting period also has a 1000 mile requirement.
27 de abril de 2026
Opinião espontânea
Jordan did an excellent job in…
Jordan did an excellent job in explaining everything to me. He didn’t push too hard either. Which I appreciate!
28 de abril de 2026
Terms of the contract were clearly…
Terms of the contract were clearly presented with no pressure to sign up. The terms sold themselves. Jordan was very helpful and pleasant to deal with.
21 de abril de 2026
Agent was very informative
My agent was very informative, making sure I knew about all the additional information to help me make the best choice. They listened and answered all my questions efficiently and without hesitation. Part of the reason I chose them was due to the amazing customer service experience I have had over the last few conversations.
24 de abril de 2026
Opinião espontânea
A good coverage auto plan
Jordon did a great job explaining the plan and following up on the contractual paperwork.
23 de abril de 2026
Michelle was so kind
Michelle was so kind, respectful, patient, and great to work with. She is an asset to your company and I appreciate the initial request for info, the thoroughness of her explanations, no rush attitude, and quick call back to answer followup question.
22 de abril de 2026
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