Sound Affects Opiniões 

2558
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a guitar from them. It was posted quickly and with good communication. I contacted them to return it and they replied quickly and sorted it out with no fuss. When I sent it back to them I saw t... Ver mais

Classificada 5 em 5 estrelas

I recently bought a pre-owned Ibanez Premium RG827z online from Sound Affects, and I honestly can’t praise the team enough. From start to finish, they were professional, supportive, and complete... Ver mais

Classificada 5 em 5 estrelas

Ordered a guitar late Thursday night, enquired Friday morning about standard delivery but assured it would be Monday or Tuesday, was given a Tuesday delivery date by DHL, arrived mid day Monday. Great... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Item was exactly as described, in mint condition. In correct packaging. Functions exactly as expected. Staff were helpful and made sure I remained in the loop regarding delivery progress. Ordered one... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de instrumentos musicais

Escrito pela empresa

One of the UK’s leading specialist dealers in high-end, rare and boutique electric and acoustic guitar brands and gear. In early 2014, we moved to our premier showroom in Ormskirk which has become well-known for its themed room layout, which also allows for demoing products in your own space, even when the shop is going through a busy spell. When you visit us, browse at your leisure through our themed rooms. Our ‘Main Room’, complete with Chesterfield couch, wall-to-wall, houses our most boutique and rare guitars from some of the world’s most revered and respected builders. The room and it’s stock changes each day, so paying us a visit just to see what’s new is well worth it – It’s never the same twice!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(2558)

94 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Gibson R9 purchase

I live in the north of Scotland and not close to any music stores. It is always a risk purchasing a guitar online without the opportunity to try it out. I have always wanted a Gibson Custom Shop 59 Reissue. I spotted a 2020 example in Soundaffects that ticked my boxes. I was very hesitant to risk that amount of money but Paul was very patient over many weeks with me asking a lot of questions. He sent photos and videos, gave me an accurate assessment of condition and specs. I pulled the trigger and wow, I could not be happier, a stunning guitar in better condition than I anticipated. Over 35 years I have bought far too many guitars and this purchase is the best experience I’ve had. Honest great service, many thanks, I’ll be back!

4 de abril de 2025
Opinião espontânea
logótipo da Sound Affects

Resposta da Sound Affects

Thanks for taking the time to leave a review. Much appreciated.

Classificada 5 em 5 estrelas

First time I've ordered of this company…

First time I've ordered of this company and I am very satisfied with my purchase, guitar is in fantastic condition and the delivery was spot on, if I need more gear I would definitely use again for sure, Top service.

31 de março de 2025
logótipo da Sound Affects

Resposta da Sound Affects

Much appreciated Anthony.

Classificada 5 em 5 estrelas

Top Service

From a variety of review sources I decided to purchase a Wampler EGO Compressor, and looked around the marketplace for a supplier.
Sound Affects stocked them at a competitive price, so I decided to purchase from them. The online transaction was ultra easy and tracked delivery was spot on!
The compressor works as described. Five stars all round, I will definitely use Sound Affects again, especially as I live in the North West of England.

27 de março de 2025
logótipo da Sound Affects

Resposta da Sound Affects

Much appreciated Ken.

Classificada 5 em 5 estrelas

Excellent store

Excellent store. Great communication and awesome guitar. Brilliant customer service. Wouldn’t hesitate in buying from these guys again

14 de março de 2025
logótipo da Sound Affects

Resposta da Sound Affects

Thanks Keith, much appreciated.

Classificada 4 em 5 estrelas

Used Fender Custom Shop "Custom 54"…

Used Fender Custom Shop "Custom 54" Strat pickups:
Shipped quickly but packaging was dreadful. P'up covers came off in transit, jammed against the coils. Mounting screws and spring assemblies were missing. Clearly no one checked.
Requested screws and were shipped the following day, but am yet to visit a local retailer to check potential coil damage on a meter.

3 de março de 2025
logótipo da Sound Affects

Resposta da Sound Affects

Many apologies for the inconvenience here Terry.
The pickups were sent in their original Fender packaging. We didn't realise they would have come loose during transit.
Happy to hear we were able to ship the missing screws out to you quickly.

Let me know if you need any further assistance.

Regards
Paul at Sound Affects

Classificada 5 em 5 estrelas

Thanks for your excellent customer service

I ordered a guitar which arrived on time and intact.Everything was as described on the website.This guitar was in excellent condition and looks and plays great,sound affects also provided a lovely gig bag which I did not expect.Thanks for your excellent customer service.

1 de março de 2025
logótipo da Sound Affects

Resposta da Sound Affects

Much appreciated David

Classificada 5 em 5 estrelas

Brilliant Guitar Set Up and advice.

Rob looked after my Taylor 812ce which needed a full set up with new strings and some work on the nut, bridge and some truss rod adjustment. The guitar came back playing like a dream, in tune all the way up the neck and with a lovely low action. It was clean as a whistle too.

Rob explained to me what he'd done and really knows his stuff. I'm going to be trusting him with my other guitars from this point forward.

I couldn't recommend Rob (and the guys at the shop who were also great) enough.

20 de fevereiro de 2025
Opinião espontânea
logótipo da Sound Affects

Resposta da Sound Affects

Much appreciated Terry.

Classificada 5 em 5 estrelas

Great customer service

Great price and kept me informed all the way through to delivery.
Replied emails promptly.

12 de fevereiro de 2025
logótipo da Sound Affects

Resposta da Sound Affects

Thanks again for leaving feedback.

Classificada 5 em 5 estrelas

Excellent service!!!

After debating buy before you try with a Guild 12 string which could be fraught with danger as I live across the other side of the country I went ahead. It was pre owned and expected some marks or evidence of being loved. The pictures looked really good ( almost too good) . The guitar arrived two days later well packaged. It’s like new. Plays like butter lovely gig bag excellent all round. I know people who have been to the shop and cannot speak highly enough so that went someways to me being comfortable buying from them. Excellent guitar excellent service. Thank you so much!!

18 de fevereiro de 2025
Opinião espontânea
logótipo da Sound Affects

Resposta da Sound Affects

Much appreciated.

Classificada 5 em 5 estrelas

Full marks and first class service.

I was a bit hesitant in sending my guitar a long way to sell it, but Paul explained the process. He gave me every confidence and after receiving the box, I packed it up and sent it to him. After less than 2 weeks it was sold and then 14 days later the money transferred to my account. First rate service and totally pleased with the result. Highly recommended.

5 de fevereiro de 2025
Opinião espontânea
logótipo da Sound Affects

Resposta da Sound Affects

Much appreciated Stephen.

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