Bought a guitar from them. It was posted quickly and with good communication. I contacted them to return it and they replied quickly and sorted it out with no fuss. When I sent it back to them I saw t... Ver mais
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Leia as opiniões dos outros
I recently bought a pre-owned Ibanez Premium RG827z online from Sound Affects, and I honestly can’t praise the team enough. From start to finish, they were professional, supportive, and complete... Ver mais
Ordered a guitar late Thursday night, enquired Friday morning about standard delivery but assured it would be Monday or Tuesday, was given a Tuesday delivery date by DHL, arrived mid day Monday. Great... Ver mais
A empresa respondeu
Item was exactly as described, in mint condition. In correct packaging. Functions exactly as expected. Staff were helpful and made sure I remained in the loop regarding delivery progress. Ordered one... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
One of the UK’s leading specialist dealers in high-end, rare and boutique electric and acoustic guitar brands and gear. In early 2014, we moved to our premier showroom in Ormskirk which has become well-known for its themed room layout, which also allows for demoing products in your own space, even when the shop is going through a busy spell. When you visit us, browse at your leisure through our themed rooms. Our ‘Main Room’, complete with Chesterfield couch, wall-to-wall, houses our most boutique and rare guitars from some of the world’s most revered and respected builders. The room and it’s stock changes each day, so paying us a visit just to see what’s new is well worth it – It’s never the same twice!
Informações de contacto
129 New Court Way, L39 2YT, Ormskirk, Reino Unido
- 01695 570023
- sales@soundaffects.com
- soundaffects.com
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Respondeu a 100% das suas opiniões negativas
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Very positive pedal collection sale experience
I contacted Sound Affects about selling quite a few pedals to them. Paul, who helped me, got back to any emails I sent quickly, made the whole process easy from start to finish and arranged the agreed payment quickly on receipt of the pedals. I would happily recommend Sound Affects without a second thought.

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I bought a guitar for £300 which was…
I bought a guitar for £300 which was extremely lucky to have survived the delivery. It was packaged with around 8 different types of scrap plastic inside a flimsy box that had clearly been used many times, no care given guitar was filthy and so out of tune. It was clear no care was given its out me off buying anything more expensive from them.

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Small things are important too
This was my first purchase and I bought two small items because they were original manufacturers equipment. They arrived quickly but a small screw was missing on one of them.
A quick phone call to Sound Affects and this was dealt with promptly and without fuss. The screw was posted and I received it the next day. Brilliant customer service.

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This plastic RICKENBACKER pickup cover
This plastic RICKENBACKER pickup cover, paid 60.30 EUR + 42.38 EUR import tax, is totally poorly manufactured and impossible to mount on the bass guitar. I'm not even sure it's an original part, it's so poorly manufactured and delivered without any packaging or reference. This "thing" must cost 50 cents to manufacture. A scandal! I am writing to the company and waiting for their reaction!
Ce pickup cover RICKENBACKER en plastique, payé 60,30 EUR + 42,38 EUR de taxe d'importation, est totalement mal fabriqué et impossible à monter sur la guitare basse. Je ne suis même pas certain qu'il sagisse d'une pièce d'origine tellement c'est mal fabriqué et livré sans aucun emballage ni référence. Ce "machin" doit coûter 50 cent en fabrication. Un scandale ! J'écris à la firme et j'attends sa réaction !

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Superb guitar shop
Superb guitar shop. Professional, very competitive prices with quality guitars. Will be my first choice in the future whenever need another guitar. Thank you 🤟🙏

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great service
had exactly what i needed, at the most reasonable price i’d seen anywhere, speedy transparent delivery with no worry’s of tracking or guessing when the package would arrive, top quality 5*

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great experience good price's I will…
great experience good price's I will order again thanks

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Very quick delivery in busy period a…
Very quick delivery in busy period a great guitar at a good price

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I was traveling when I purchased a…
I was traveling when I purchased a pedal, so asked kindly if they could scheudle the delivery and they did. No issues, no worries. Friendly staff who are on top of it.

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Honesty is always the best policy......
I made an online enquiry on New Years Eve on a guitar reduced in the New Year sale and received a response almost immediately from a salesman confirming the spec and including photos. Placed my order online and received all the relevant confirmation emails. Fast forward to 2nd Jan where I receive a clinical, terse email from Paul (The MD) telling me that the guitar I had bought online had in fact ' sold in store on New Years Eve and sadly was not taken out of stock' and that my order had been cancelled. After a few email exchanges where several anomalies in his reasons were unpicked, it became apparent that they had obviously reduced the guitar too much which was the real reason why the order was cancelled. If that had been the initial email and they had held their hands up and been honest I probably would have said ok and still bought it anyway. It's a shame as up until then I had great service!

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Helped bring my guitar back from the dead
I had an old acoustic guitar with a broken bridge and I took it in to Sound Affects to see if they could do anything with it. It was left with Rob, the shop's Guitar Tech, and I have to say he did an outstanding job.
It quickly became apparent that the job was far more complicated than I had anticipated, but Rob was adamant that he would not let the guitar die.
He did everything he could, and went above and beyond to get the guitar in a playable condition. The guitar now sounds and plays better than I ever thought it could.
If you need any work doing on your guitar, do not hesitate to take in to Sound Affects.

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You had what I wanted good price quick…good
You had what I wanted good price quick delivery

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Great price ,very competitive
Great price ,very competitive, delivery was very quick and the pedal is great . Highly recommended 👌

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I was kept informed of my purchase from…
I was kept informed of my purchase from start too arriving at my door . The service was super quick .

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The t-shirt arrived screwed up
The t-shirt arrived screwed up in the delivery bag. So when it arrived it looked cheep and creased - more thought needs to be added into how clothes arrive for the customers when being posted.

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Guitar delivered promptly and as…
Guitar delivered promptly and as described. Great people to talk too selling the guitar

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