The Sound Shop Opiniões 

333
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently ordered a Vintage 30th Anniversary V72 guitar from The Sound Shop to be shipped to Croatia, and the entire experience was absolutely flawless. Adam provided incredible support with the inte... Ver mais

Classificada 5 em 5 estrelas

I [an English based backline tech.] was looking for a particular item, ['Talon' guitar stands by Shubb,] and this great shop had the last few. I had easy communication with the people here, all very h... Ver mais

Classificada 5 em 5 estrelas

I'm a repeat customer with the Sound Shop and it's the exceptional service that brings me back everytime. They are always courteous, knowledgable, helpful and friendly and go out of their way to deliv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently placed an order with Soundshop,It was concert ear plugs that I needed for Metallica on Friday.I was worried i wouldnt have them in time but they arrived today.Exceptional service thankyou ver... Ver mais

Informações sobre a empresa

  1. Loja de música
  2. também em
  3. Escola de Música

Escrito pela empresa

Ireland’s Favourite Music Store! The Sound Shop in Drogheda Co. Louth has been supplying musicians, both beginners and professionals from all over Ireland for more than 54 years We sell guitars, pianos, keyboards, amplifiers, battery operated speakers, pa systems, lighting equipment, brass and woodwind, music books, violins, ukuleles, cables and accessories


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

333 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(333)

20 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Knowledge, honesty and great advice

My son visited The Sound Shop at the weekend after seeing a guitar he liked the look of on their website. We were greeted by John who immediately started chatting with us and got the measure of my son's tastes and requirements within a few minutes.

John was a treasure trove of advice and knowledge and very attentive the whole time we were there.

Having worked out what my son wanted John guided us with honesty and expertise resulting in us leaving the shop with exactly the right guitar and a deal we were all happy with.

We will absolutely return to The Sound Shop. John is an extremely professional and experienced guy and I suspect we only scratched the surface of his wealth of knowledge in all things music related.

Thanks again John for all the help and support.

18 de outubro de 2025
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Resposta da The Sound Shop

Hi Sarah,
Thank you very much for that review. We will pass on your comments to Jonathan.
We very much appreciate your review and comments
Adam

Classificada 5 em 5 estrelas

Outstanding service

Bought a bouzouki case from Soundshop recently. It was too small. My fault entirely. Adam did everything in his power to resolve this for me with numerous emails and phone calls. I can’t speak highly enough of his friendly professionalism.

7 de outubro de 2025
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Resposta da The Sound Shop

Hi Joe,
Thank you very much for that superb review - it is really appreciated. Thank you very much.
Adam

Classificada 5 em 5 estrelas

I always use SoundShop

I always use SoundShop. Very fast delivery. Anytime I made a mistake on an order they graciously helped and sorted it very quickly. Prices are also very fair. Go no further 😁

27 de setembro de 2025
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Resposta da The Sound Shop

Hi Rachel,
Thank you so much for that really generous review. Very much appreciated
Adam

Classificada 5 em 5 estrelas

Stellar customer service!

I dealt with Jonathan recently and he was very warm & friendly, very good humoured , well spoken and most importantly, he was really helpful and sorted my issue immediately.

29 de agosto de 2025
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Resposta da The Sound Shop

Hi Evelyn,
Thank you so much for your review and you kind words of praise for Jonathan. They are very much appreciated
Adam

Classificada 5 em 5 estrelas

No question is too much for any of the…

No question is too much for any of the staff I've dealt with. Always great advice and he;lpfulness
Really speedy deliveries, big or small

3 de setembro de 2025
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Resposta da The Sound Shop

Hi Brenda,
Thank you very much for your generous comments and the stars. They are very much appreciated
Adam

Classificada 1 em 5 estrelas

Horrific experience

I was given a gift of a 5 string banjo ( purchased at Sound Shop) recently)
I purchased a case and tuner there but unfortunately had difficulty tuning same.
I took it to Sound Shop and asked amber of staff to tune it but was met with negative comments and no tuning. I believe tuning by experienced staff inusic store should take less than minutes and identify the problem I had. I immediately left the store and took both to music store in Blackrock, Dundalk
Staff there took about 3 m8nutes to tune and identified problem....? Faulty tuner
I then purchased new tuner from them...would never Shop in Sound Shop again
Fergus Clarke
I

18 de agosto de 2025
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Resposta da The Sound Shop

Hi Fergus,
I am sorry that you feel that way. One of the staff members was on holidays today and the other one who would have been able to help was on lunch so I suggested that you leave the banjo with us and we would get it tuned for you over the next few days as I was the only one there with a work experience student and neither of us play stringed instruments and wouldn't have been able to tune it for you.
It is unfortunate that we were low on staff and that you were not able to leave the banjo with us to have it tuned.
Adam

Classificada 5 em 5 estrelas

Easily the best customer service I’ve ever come across

I haven’t left a review in years, but this one’s well deserved — SoundShop.ie, and Adam in particular, were absolutely top class.

One of my brand-new RCF NXL 14-A speakers packed it in after very little use. I figured this would be a pain to sort, like most warranty issues usually are, but I couldn’t have been more wrong.

Adam came back to me quickly, couldn’t have been easier to deal with, and handled everything from start to finish. He got in touch with RCF directly, kept me fully in the loop, and within days had arranged a replacement amp under warranty.

There was no messing, no vague replies, just straight-up communication and a real effort to get it sorted. They even offered to collect the speaker if needed. I’ve dealt with plenty of audio shops over the years, and honestly, this was in a different league.

Genuinely couldn’t have asked for better. I wouldn’t go anywhere else after this.

2 de julho de 2025
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Resposta da The Sound Shop

Hi Fergal,
Really, we are incredibly thankful for your review and most generous comments. Thank you very much!
Adam

Classificada 5 em 5 estrelas

No waiting around here....

I placed the order in the evening around 5 or 6pm, my parcel arrived the next morning at 8:30am,excellent.

26 de junho de 2025
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Resposta da The Sound Shop

Hi Anita,
Thank you very much for the review and comments. They are very much appreciated
Adam

Classificada 5 em 5 estrelas

Amazing service

Ordered my items at 7am Wednesday, arrived 8am Thursday. Amazing service. Will shop again.

18 de junho de 2025
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Resposta da The Sound Shop

Hi Stephen,
Thank you very much for the review and comments. They are very much appreciated
Adam

Classificada 5 em 5 estrelas

Bought an LX-5 Digital Piano

Bought an LX-5 Digital Piano. Had a slight problem. They were extremely helpful and resolved everything very quickly. Fast email responses and easy to deal with

2 de maio de 2025
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Resposta da The Sound Shop

Hi Rob,
Thank you very much for the review and comments. They are very much appreciated
Adam

Classificada 1 em 5 estrelas

order a music book for my daughters…

order a music book for my daughters violin exam on 4th April, got an email to say on hold till receive payment, The payment was made by credit card on same date. Now the 14th April and nothing. Emailed to enquire when I would get delivery. Music exam on 29th April and no book, Very uphappy

14 de abril de 2025
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Resposta da The Sound Shop

Hi Aine,
I am very sorry about the delay with your order. Our stock did say that there was one last copy of that book in stock but the stock was wrong. We just got the book back into stock this evening and we will be posting it out to you tomorrow and you should have it on Thursday or Friday.
Once again, apologies for the delay
Adam

Classificada 5 em 5 estrelas

Great service

Great service, they reached out to keep me posted on the progress of my order and everything arrived on time and as expected

21 de março de 2025
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Resposta da The Sound Shop

Hi Brian,
thank you very much for your comments and review. They are very much appreciated
Adam

Classificada 4 em 5 estrelas

Ordered some cables over two weeks ago

Ordered some cables over two weeks ago. Took payment. Nothing since. No email replies. I am very dissatisfied.
Got in touch with me following review above and sorted everything out.

25 de fevereiro de 2025
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Resposta da The Sound Shop

Hi Cathal,
I am very sorry about the delay with your order. Thank you very much for changing your rating on this one. It is very much appreciated
Adam

Classificada 5 em 5 estrelas

new electro-acoustic guitar

I was looking to buy a new electro acoustic guitar and the selection here was fantastic. The staff were very helpful, nothing was too much trouble and I was offered loads of guitars to play both acoustically & through an amp. Their advice both personally and professionally was very useful in selecting a guitar that I liked. Needless to say I bought a guitar and am very pleased with the purchase. Well recommended!

8 de janeiro de 2025
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Resposta da The Sound Shop

Hi Ambrose,
Thank you very much for the review. It is very much appreciated
Adam

Classificada 5 em 5 estrelas

Thanks Eugene!

I had another excellent experience at The Sound Shop in Drogheda. I believe the employee's name was Eugene, and I must say, he is incredibly skilled at playing the electric guitar – perhaps the best I’ve ever seen. Eugene went above and beyond by taking the time to find a guitar similar to my own, setting me up with an amp, and allowing me to try out various pedals.

His knowledge, patience, and willingness to share insights were truly remarkable. Not only did I leave with a better understanding of what I was looking for, but I also gained valuable advice for when I decide to upgrade my gear in the future.

Eugene’s expertise and dedication to customer service made this an exceptional experience. Highly recommended!

28 de dezembro de 2024
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Resposta da The Sound Shop

Hi Greg,
Thank you very much once again for the review. It is very much appreciated
Adam

Classificada 5 em 5 estrelas

Wonderful company..…

The help and speed of delivery from this company was outstanding. I ordered a large product Christmas week and, as promised it arrived 2 days later.
I've would suggest, however, that when ordering, you emphasise strongly where you want your parcel put if you're out when delivered, as the delivery company left my package propped outside my front door, visible to all who passed. This not only risked the package being stolen, but advertised that we weren't home, which, during the week that it was, put our home at risk of being burgled also....

19 de dezembro de 2024
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Resposta da The Sound Shop

Hi Monica,
Thank you very much for the review. But I am sorry about the manner in which it was delivered - that should not have happened and I will be letting GLS know
Thank you for the business
Adam

Classificada 5 em 5 estrelas

Riam piano

I'm satisfied with my purchase.

24 de novembro de 2024
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Resposta da The Sound Shop

Hi Beata,
thank you very much for your review and comments. They are very much appreciated
Adam

Classificada 5 em 5 estrelas

Happy to recommend Soundshop.ie

Delighted with my new whistle, price was lower than other sites I looked at, ordering was easy, communication was excellent and it was delivered within two days.

2 de dezembro de 2024
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Resposta da The Sound Shop

Hi Miriam,
thank you very much for your review and kind comments. They are very much appreciated
Adam

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