Despite my first box of Weck jars turning up damaged, Jim replied promptly to my email, took on board my comment about more packaging being needed between the jars and sent out replacements straight... Ver mais
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Leia as opiniões dos outros
First Class personal customer service which successfully resolved a delivery issue with Royal Mail so i could receive the order in time for Christmas. Haven't yet done the baking (it's not for me bu... Ver mais
As a professional baker, I’m always on the lookout for innovative tools that enhance my baking process. The silicone molds are a game changer—no more greasing pans! They release my creations effortl... Ver mais
It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a creative kitchen by the seaside in Brighton, East Sussex. Founded in 2021, our aim is to help people become better bakers, and become more creative with honest, homegrown ingredients and premium baking tools. Our bestselling sourdough starter gift sets are the tried and tested stars of any home baked sourdough bread. You have a friend for life, with our sourdough by the sea.
Informações de contacto
Enterprise Centre, BN9 9BA, Newhaven, Reino Unido
- 01273806672
- info@sourdoughbythesea.co.uk
- sourdoughbythesea.co.uk
4,8
Excelente
103 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
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Excellent Product and Service
Product arrived quickly with clear instructions. Have made several loaves now and all have turned out well. Thoroughly recommend the Sourdough by the Sea Starter
28 de abril de 2025
Sourdough starter has worked a treat!
Sourdough starter has worked a treat! Great advice and communication from Jim.
2 de abril de 2025
Great product
The product was delivered very quickly. It was appreciated by the recipient and the quality of the product is great. The company website also has lots of tips and information to support the sourdough artisan.
31 de março de 2025
Has items not available in other online…
Has items not available in other online shops
29 de março de 2025
I bought the 2 in 1 Dutch oven and am…
I bought the 2 in 1 Dutch oven and am really pleased with it. It would be useful to be able to click and collect or know when it’s arriving as security of deliveries is a problem in London
21 de março de 2025
Prompt delivery.Not used yet but looks…
Prompt delivery.Not used yet but looks good quantity
7 de fevereiro de 2025
sourdough making kit, ready to go
Beautiful sourdough making kit. Came fast and comprehensive. Kits has everything you need to start making and enjoy homemade bread
14 de fevereiro de 2025
Opinião espontânea
Quick delivery and love the products
Quick delivery and love the products. Good to know they are to a high quality
19 de janeiro de 2025
Help is there
Great service, I explained my non reciept of order. Reply via email they will resend. Great level of Customer Service.
1 de janeiro de 2025
Thanks! Would use again
Quick reply to questions.
Item as advertised.
Good value.
Thanks!
1 de janeiro de 2025
We started our sourdough journey
We started our sourdough journey! Thanks to the guys at sourdough by the sea. Recommend their kits and also great customer service for a small business 🙏
26 de dezembro de 2024
Opinião espontânea
Great quality items
Great quality items, packaged well and shipped very quickly! Lovely independent company, really friendly and helpful, I’m so pleased I found you! I’ll definitely be back! Many thanks 😊
5 de dezembro de 2024
Great for a gift
Easy to order and helpful customer service after an error with the delivery address.
3 de dezembro de 2024
Order was never delivered
Order was never delivered. Emailed the company and they didn’t help.
3 de dezembro de 2024
Not a gift but gladly will try myself.
It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special gift. While this won't be a gift this year, I will gladly keep it for myself and try it on my own. I was also very impressed by the customer service throughout the process.
28 de novembro de 2024
This was a present
This was a present. It was delivered as requested and the recipient was pleased.
18 de novembro de 2024
Resposta da Sourdough by the Sea
Wonderful to hear - and thanks for the kind review. Jim @ Sourdough x
Excellent Service
Safely shipped and received in good time. Comprehensive instructions and an excellent product.
25 de novembro de 2024
Resposta da Sourdough by the Sea
Very pleased to hear this feedback. Best wishes and happy baking! Jim @ Sourdough - ps - dont forget to tell your friends! x
Very efficient
Very efficient, I ordered it one day and got it more or less 2 days later.
The product keeps our dough at a lot more consistent temperature
13 de novembro de 2024
Resposta da Sourdough by the Sea
Great to have your kind review of our service and product. Hope to see you again soon. Jim @ Sourdough x
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