Sourdough by the Sea Opiniões 

103
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Despite my first box of Weck jars turning up damaged, Jim replied promptly to my email, took on board my comment about more packaging being needed between the jars and sent out replacements straight... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First Class personal customer service which successfully resolved a delivery issue with Royal Mail so i could receive the order in time for Christmas. Haven't yet done the baking (it's not for me bu... Ver mais

Classificada 5 em 5 estrelas

As a professional baker, I’m always on the lookout for innovative tools that enhance my baking process. The silicone molds are a game changer—no more greasing pans! They release my creations effortl... Ver mais

Classificada 4 em 5 estrelas

It was not as giftable as I had hoped. I expected it to be a bit more artisan in presentation and materials. I'd like to see a little higher end package and equipment that can make it a really special... Ver mais

Informações sobre a empresa

  1. Loja de produtos para padaria
  2. Padaria
  3. Equipamento para padaria
  4. Curso de culinária

Escrito pela empresa

We are a creative kitchen by the seaside in Brighton, East Sussex. Founded in 2021, our aim is to help people become better bakers, and become more creative with honest, homegrown ingredients and premium baking tools. Our bestselling sourdough starter gift sets are the tried and tested stars of any home baked sourdough bread. You have a friend for life, with our sourdough by the sea.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

103 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(103)

36 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Helpful and great starter

As a sourdough newbie I was a little confused about whether to order dry or wet starter, and probably got the wrong one. Then wasn't clear on the instructions as to how to mix the dry starter. But I called for help and got it promptly, and my first loaf turned out brilliantly, so I think the starter must be very good quality!

4 de novembro de 2024
Classificada 1 em 5 estrelas

Sorry to say not a good experience.

The starter I received wasn’t flakes as I expected, more like a hard biscuit that I had to try and break up with a rolling pin and wooden spoon. It hasn’t come to life when added to water. When I messaged for advice I was referred to instructions on the site that I had already followed.

27 de outubro de 2024
logótipo da Sourdough by the Sea

Resposta da Sourdough by the Sea

We have messaged by email - unfortunately you did not reach out for further help. We are always happy to give free support and tips at whatever stage you are at. Sorry you feel our products and service warrant this review.

The upside is we have helped thousands of home bakers across the world.

Pls reach out if you have any questions or concerns.

Best,

Jim @ sourdough by the sea 🌊
Founder

Classificada 5 em 5 estrelas

Really useful buy

I bought the silicone insert for my Dutch oven for bread making and it works a treat and saves on endless parchment paper - would highly recommend. I bought this after a recommendation from YouTuber Ali lives Well - brilliant channel to watch if you want to save money

27 de outubro de 2024
Classificada 5 em 5 estrelas

As a professional baker

As a professional baker, I’m always on the lookout for innovative tools that enhance my baking process. The silicone molds are a game changer—no more greasing pans! They release my creations effortlessly and make for stunning presentations. The variety of sizes and shapes is perfect for all kinds of baked goods. I’ve also appreciated the easy-to-follow recipes that challenge me while introducing new techniques.

10 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Speedy delivery

Speedy delivery, partner super happy with the product.

18 de setembro de 2024
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Resposta da Sourdough by the Sea

Amazing News - Happy Baking! Best, Jim @ Sourdough

Classificada 5 em 5 estrelas

Delighted with the kit

Delighted with the kit. Unfortunately the jar broke (probably a heavy handed postman) but the owner was lovely and very quick to arrange a replacement for the ruined starter, flour etc. He also provided plenty of baking tips. Many thanks

18 de setembro de 2024
logótipo da Sourdough by the Sea

Resposta da Sourdough by the Sea

A pleasure to help you on your baking journey! Hope to see you again soon. Best, Jim @ Sourdough

Classificada 5 em 5 estrelas

Delighted customer

They were helpful when I asked for advice, the products are great and the website is useful and informative.

8 de setembro de 2024
logótipo da Sourdough by the Sea

Resposta da Sourdough by the Sea

Thanks for the great review - all the best in your baking journey.

If you need any direct support / advice pls reach out to us 👍

Jim @ Sourdough x

Classificada 5 em 5 estrelas

Received a starter kit as a present…

Received a starter kit as a present recently, really excited to start a journey baking the bread, sourdough by the sea have amazing products I was extremely happy to get the starter kit ready a wonderful present

30 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered fresh (wet) starter

Ordered fresh (wet) starter, received dried. no instructions/guidance whatsoever, waste of time.

31 de julho de 2024
logótipo da Sourdough by the Sea

Resposta da Sourdough by the Sea

Hi Graham - I can see we sent a message before shipment to notify you of this - during a period of warm weather (above 24'c) we sent out dried starters. I have also messaged you to send you a free replacement and information of the instructions which is printed on our pouches and insert cards with every order like this. Best, Jim @ Sourdough

Classificada 5 em 5 estrelas

Excellent service

Excellent service, quick delivery. I ordered the kit as a gift and it was very well received.

24 de julho de 2024
logótipo da Sourdough by the Sea

Resposta da Sourdough by the Sea

Thanks so much for taking time to leave a review x Jim @ Sourdough

Classificada 5 em 5 estrelas

Excellent service

Excellent service , I ordered the product as a birthday present and it was delivered quickly and my son loves it .

1 de agosto de 2024
logótipo da Sourdough by the Sea

Resposta da Sourdough by the Sea

We wish you many happy returns and many happy years of baking delicious tasting sourdough x Jim @ Sourdough

Classificada 5 em 5 estrelas

Great Products

Great Products, great prices and free delivery.

5 de junho de 2024
logótipo da Sourdough by the Sea

Resposta da Sourdough by the Sea

Thanks for the review Nigel - happy baking! Jim @ Sourdough

Classificada 5 em 5 estrelas

Excellent

Quick delivery, goods as described, couldn't ask for better.

2 de junho de 2024
logótipo da Sourdough by the Sea

Resposta da Sourdough by the Sea

Thanks for the great review! Best from Sourdough HQ, Jim

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