Very fast delivery on my courtesy car and very fast on dealing with my claim on my car that was written off! Customer service is great! Very happy with their service and the courtesy car! Great comm... Ver mais
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Leia as opiniões dos outros
They helped take stress out of the no fault accident we had, organised a hire can and had it within 24 hours, kept in regular contact to keep me updated on the status of the insurance claim. Everyone... Ver mais
A empresa respondeu
The people I dealt with individually made me feel relaxed when explaining my car accident that was admitted to not being my fault. A very patient and understanding team. Although I hope never... Ver mais
A empresa respondeu
Absolutely abysmal. Was put in touch with them through my insurer. They assured me I would face no out of pocket costs, then left a hire car with me deliberately longer than needed (I kept offering it... Ver mais
Informações sobre a empresa
Escrito pela empresa
Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.
Informações de contacto
Chapel Studio, 47 Waterloo Road, SK1 3BJ, Stockport, Reino Unido
- 0330 555 0505
- claims@spectradrive.com
- spectradrive.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 54% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Could not fault there service…
Could not fault there service .collected my car from insident within an hour of it happening curtesy car arrived next morning .very satisfactory service .
Spectra have been efficient in…
Spectra have been efficient in collecting my damaged car and providing a courtesy car, changing it when it was a tad too sporty!
Speedy assessment of my vehicle, if only the 3rd party were fast as well. Great service.
Patient understanding and super helpful…
Patient understanding and super helpful ,
I made a dozen or so call to spectra as it was my very first claim and the always cheerfully helps me understand at every step. They were really there for me when I needed them
First class service..
First class service... can't believe how fast they get things moving. 10/10.
Very polite had a replacement vehicle…
Very polite had a replacement vehicle by the end of the first day,regular updates as my claim progressed.
Everyone i spoke to was polite
Everyone i spoke to was polite, professional and took time to explain where we were in the process.
Spectra and the team dealt with my…
Spectra and the team dealt with my claim.
Kieran was very reassuring answering all my questions. It’s obviously not a very nice time going through an accident with all the stress that comes along with it. They were very helpful and sorted my claim quickly and efficiently.
Becki did a lot behind the scenes but Kieran was my point of contact and couldn’t recommend him or spectra enough.
Thank you again
Had a non fault claim spoke to kieran…
Had a non fault claim spoke to Kieran and he explained the process , Very happy with the service.
Great work
I was involved in a no fault accident and Kieran went through the process of having the car collected, organising the claim and providing alternative transport quickly and efficiently. He was incredibly helpful and friendly which made what could have been a tricky process easy.
I was involved in an accident to no…
I was involved in an accident to no fault of my own. My insurance company instructed spectra drive to deal with my case and the next day a car was delivered straight from Stockport to my front door in Coatbridge Scotland. Kieran who dealt with claim went above and beyond to make a very stressful situation seem nice and calm. All the staff I spoke to at spectra drive were extremely helpful and polite. I would highly recommend them. Thanks
Answering the phone quickly
Answering the phone quickly, taking into consideration our requests and requirements.
Helpful and friendly
Kieran was so helpful and really helped me. Never nice to be involved in a car accident but he helped me understand what was going on. Thank you!
Spectra drive are excellent and I can…
Spectra drive are excellent and I can highly recommend it to anyone. The hire car was a dream- brand new BMW, and they provided me with regular updates. Can't fault it.
The whole experience started off really…
The whole experience started off really well but went very slow I could have been kept more informed which would have saved me so many phone calls the only time I felt confident was when Tom Martin contacted me by email. Waiting for my interim payment took the accounts department far to long to do a simple BACS transfer.on the good side after an email from Tom Martin the final payment was made within the week
Very helpful on the phone
Great experience during not nice circumstances
My piont of contact was Kiran Farrow, he was always when I needed him to help with my entire claim including my courtesy car. His team were also fantastic. I hope not to be in anymore accidents. But should that happen this company is all I need. Thanks Spectra Drive and Kiran you've been amazing
i if accident in 2022 i was not in…
i if accident in 2022 i was not in fault .someone say go to spectra , sent me car audi Q7 ,i fi Volvo xc90 i think lots differ, women drive on my car on street parking , was in fault her insurane Liverpool victora will not pay car hire , now spectra coming to me for pay £8300, i last my car last my house and now i need pay this , i think women need pay this not me
100% recommend!!
Went through spectra drive to get a hire car following a car accident that was not my fault, spoke with Kieran who was extremely helpful and kind and helped sort it out within the hour of contacting him, can't thank Kieran enough and would highly recommend spectra drive to anyone, thank you again.
CAR CLAIM
Amazing service received my settlement with no issues in around a month

Resposta da Spectra Drive
Quick to deliver
Quick to deliver
Hassle free
Quality vehicle
No rush to pick up vehicle so time to organise an other vehicle

Resposta da Spectra Drive
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