SPIKES & SPARROW Opiniões 95

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nach langer Suche nach einer Aktentasche mit einem Flaschenfach, bin ich auf ein Angebot von STACHELN & SPARROW gestoßen. Die Tasche hat eine sinnvolle Aufteilung, und trotz der Größe und des Fassu... Ver mais

Classificada 5 em 5 estrelas

Fantastische tas, mooie kwaliteit leer en lekker georganiseerd met al die vakken. En heel snel geleverd! Top!

Classificada 5 em 5 estrelas

Vanwege de snelle levering, het vertrouwen en de vriendelijke service wil ik mijn positieve ervaring met Spikes and Sparrow graag delen. Levering van mijn tas was supersnel (binnen 2 dagen). Helaas za... Ver mais

Classificada 4 em 5 estrelas

Dol blij met mijn laptoptas. Toch een ster minder omdat ik vind dat er heel veel draden aan de binnekant zitten. Had een nettere afwerking mogen zijn voor toch best een dure tas. En ik vind het jammer... Ver mais

Informações sobre a empresa

  1. Loja de malas
  2. Loja de malas e bolsas

Escrito pela empresa

We believe that everybody has to find their own way in life. Chart your own course and dare to be yourself. We’ve been doing exactly that since 1998, when we started the company that is now known as Spikes and Sparrow. We wanted to make bags (and accessories) that are different. That enhance the character and individuality of their owner. Bags that last. And that are, like us, independent and free. Designed in The Netherlands. With their own handwriting. With international and timeless appeal. Bags that over time become as unique as their owners. We believe that a bag should show what she’s made of. Ours are made of leather. Leather that in most cases changes over time with the way you use the bag. It’ll become shiny in spots that rub against you. It will develop creases based on what you tend to carry inside it. Spots might appear, when you’ve spilled coffee over it, or bumped into a wall. Whatever happens to your bag though only helps to make her more beautiful. And as unique as you are. Our bags are Dutch design, and produced by hand in India. We only work with factories that we know and trust. Factories that do not employ child labour, do not force workers to work overtime, and that create a clean work environment whilst paying normal salaries. That use only REACH compliant chemicals, and nickel free metals. All our factories are either already certified by international standards (such as BSCI or SA8000), or are in the process towards such certification. We want our bags to reflect your personality. They can only start doing that after spending (a lot of) time with you. This is why our products need to last. Why we spend time on production details, like how to stitch the lining to make sure it won’t tear. Or how to attach the handles in such a way that whatever you decide to carry around in your bag, they won’t break. It is why we use only the best zippers and the strongest metal parts. Why we keep on testing our leather and metal components regularly and why we work continuously on improvements. SO… WHY SPIKES? Sturdy, long lasting bags with their own Dutch handwriting that share your life and (will) reflect your personality. Made by a passionate team. Independent. Strong. Different. Since 1998. What’s not to like?


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

95 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

raincover missing

I love my backpack from Spikes and Sparrow. But the raincover was not included... I emailed you twice, but never recieved an answer...

1 de setembro de 2024
logótipo da SPIKES & SPARROW

Resposta da SPIKES & SPARROW

Beste An, ik heb u zojuist een e-mail gestuurd over de missende regenhoes. Deze willen we graag alsnog opsturen. Wij hebben helaas geen mail hierover ontvangen, anders hadden we de regenhoes meteen verstuurd. Hopelijk heeft u veel plezier van de mooie rugzak. Met vriendelijke groet, team Spikes & Sparrow

Classificada 5 em 5 estrelas

Quick and Easy

The delivery was quickly processed, and a lovely note was sent along with my new Texas backpack (in black). No issues. :)

5 de abril de 2024
Classificada 5 em 5 estrelas

Superb bag!

First: superb bag came in good box. Well protected.
Second: delivery person made sure i received the bag in my OWN hands.
Third, but first and foremost: THE BAG IS FANTASTIC! Good leather, good hardware. Just LOVE it!!

3 de dezembro de 2023
Classificada 5 em 5 estrelas

Best customer service ever!

The leather bags from Spikes and Sparrow are SO beautiful, and their purses too, and I just experienced the BEST customer service, since the snaphook on my shoulder bag broke. It's from an older collection (with the 'wrinkled' look which I think is amazing), and I was devastated, but they immediately responded to my email and sent me some new hooks so I can get the bag repaired, and a new strap. That's what I call absolutely great customer service - no fuss, just kindness, understanding and quick shipment. Thank you, Eveline, for all your help, and a very merry Christmas to you all from a thankful customer!

1 de dezembro de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

The bag was not for me

I didn’t like that the bag has the brand name on both the front and the back. I think this is a newer model…I saw a model at a store that only had the name on one side and it was very small and hard to see

12 de setembro de 2023
Classificada 4 em 5 estrelas

Stoere tas

Voor een man is een stoere tas vinden vaak moeilijk. Vrouwen hebben als het om kleding en accessoires gaat een stuk meer keuze. Maar gelukkig is er Spikes & Sparrow, want daar heb ik een prachtige tas kunnen vinden. Fijne klantenservice ook.

17 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Nice and solid bags

Bought my second bag with Spikes & Sparrow. Solid and nice bags made with good quality leather and sufficient pockets to keep things organized.

24 de julho de 2023
Classificada 4 em 5 estrelas

Goed opgelost

Bestelling gedaan in de webshop. Ging in eerste instantie fout, maar na rechtsreeks contact, alles goed opgelost. Mooie tas in huis. En de fout snel en heel netjes opgelost.

31 de julho de 2023
logótipo da SPIKES & SPARROW

Resposta da SPIKES & SPARROW

Beste Bart, wat vervelend om te horen! Ik ben hier even ingedoken en zie inderdaad 2 bestellingen van jou staan, alleen staan ze nog op 'processing'. Helaas hebben wij hier geen foutmelding van gekregen maar wel een order bevestigingsmail. Wat er precies is mis gegaan weet ik dus niet. Vandaar dat je hier ook geen bericht over hebt gekregen van ons. Ik kan geen mail van jou terug vinden, naar welk email adres heb jij een bericht gestuurd? Klopt het dat het geld niet is afgeschreven bij jou? Want deze kunnen wij ook niet terug vinden op onze rekening. Als dit wel het geval is horen we het graag. Mocht je de tas alsnog willen kopen laat het dan even weten, dan help ik bij de bestelling. Met vriendelijke groet, Spikes & Sparrow


Hoi Bart,

Je kunt mailen naar service@spikesandsparrow.com.

Groetjes Spikes & Sparrow

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