We normally do business direct with our rep, Michael Lentini, however our customer could not handle the large 10K min so I bought the parts on-line. We still needed full certs and especially a stateme... Ver mais
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Leia as opiniões dos outros
I needed to order some parts and they found them for me next day. Right away I placed an order, but I contacted a Windsor location and parts were coming from Ohio. It was on Thursday. Despite the pay... Ver mais
I was having a hard time finding spring washers to replace what was missing from a precision tool but I needed to purchase them small enough for my application. Spirol had the perfect match. They are... Ver mais
Parts were delivered exactly as ordered in a timely manner. E-mail following the order noted in house contacts for follow-up as well as tracking information when shipped.
Informações sobre a empresa
Escrito pela empresa
SPIROL is a technical resource that provides high quality components that improve the quality of your assembly, extend the life of your products and reduce your manufacturing costs. We are the leading global manufacturer of engineered fasteners, installation machines, and parts feeding equipment producing over two billion components annually. In addition to high quality products, SPIROL has Application Engineers throughout the world to assist you in your designs, supported by state-of-the-art manufacturing centres and global stocking facilities to simplify the logistics of delivering your product. Visit www.spirol.com for more information!
Informações de contacto
Unit 17, Princewood Road, NN17 4ET, Corby, Reino Unido
- 01536 444 800
- info-uk@spirol.com
- spirol.com
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Unreliable Ohio location!
I needed to order some parts and they found them for me next day. Right away I placed an order, but I contacted a Windsor location and parts were coming from Ohio. It was on Thursday. Despite the payment was made right away and employee from Windsor's office tried to help me, shipment just was done after 2 p.m. on Friday and I paid for overnight delivery. After receiving a tracking number, I checked it and found out that my delivery will be done on weekday (so Monday is the earliest) and it requires signature. I asked specifically about overnight delivery, but the person form Windsor location, who sincerely tried to help me, doesn't have any control of what is going on in Ohio location. I suppose, Ohio location doesn't care about customers at all! They didn't take in consideration anything they were supposed to do! They didn't ship the same day as they promised and next day weren't in a rush to do their job!
This is why I give them two stars, because the employee in Windsor location tried to do her best and contacted me right away with any updates ( I would give her five stars), but Ohio location disappointed and ruined everything
Spirol is great
Spirol is great! Also, if you need assistance they are willing to send samples.
Great service!
I was approached for the order and…
I was approached for the order and accommodated additional requirement. It shipped very quickly which was crucial for this order.
Excellent Customer Service
Excellent Customer Service. I placed the order on-line and reached out to the Customer service team to fix the quantities on the order and it was done accordingly.
Overall Satisfied. Thank You!
Shipping
Shipping. Product was not shipped accordance to what was selected on order. However, I was accommodated when adding to an existing order, and other options were provided to me to make up for the shipping error.
es material fue como lo indica el…
es material fue como lo indica el catalogo y el iempo de entrega fue rapido , muy buen servicio Gracias
Quick and precise customer service
Quick and precise customer service. Queries were answered quite fast. Would recommend!
Online order was easy
Online order was easy, delivery on time and communication timely.
you had the parts i needed and shipped…
you had the parts i needed and shipped them right to me
The product is absolutly great and…
The product is absolutly great and deserves a 5 but customer service/caring is lacking hense the 2 stars.
I actually wanted to get some samples but I got lost and never herd back for about 3 weeks and by that time I had found another supplyer for the samples the sales person was new taking over a persons place that retired so I'm not blaming them so much but when they didn't remember who I was after dealing with them for almost 2 years that kind of pushed it over the top for the review.
I had to buy the min.of 300 pieces for a small production run. I have a small one man business and work close to the vest on expences these days but big corporations really don't care much about the little people and their problems anymore which is pretty sad. ""There I have had my say, if you want to delete this, edit it, or file it in the circular file have @ it, I don't have time to play games and if you deside to post it thank you and delete the quoted part prior to ""
Totally unreasonable
I was looking for two coiled pins. Not two boxes or two thousand. Only two. I received a quote for something over $300. Your response illustrated a total disregard for reasonability. If you don’t sell in such a small quantity, then say so.
very helpful and good Quality spirols…
very helpful and good Quality spirols at a very good price,I recieved deliverly of the spirols very quickly
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