We normally do business direct with our rep, Michael Lentini, however our customer could not handle the large 10K min so I bought the parts on-line. We still needed full certs and especially a stateme... Ver mais
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Leia as opiniões dos outros
I needed to order some parts and they found them for me next day. Right away I placed an order, but I contacted a Windsor location and parts were coming from Ohio. It was on Thursday. Despite the pay... Ver mais
I was having a hard time finding spring washers to replace what was missing from a precision tool but I needed to purchase them small enough for my application. Spirol had the perfect match. They are... Ver mais
Parts were delivered exactly as ordered in a timely manner. E-mail following the order noted in house contacts for follow-up as well as tracking information when shipped.
Informações sobre a empresa
Escrito pela empresa
SPIROL is a technical resource that provides high quality components that improve the quality of your assembly, extend the life of your products and reduce your manufacturing costs. We are the leading global manufacturer of engineered fasteners, installation machines, and parts feeding equipment producing over two billion components annually. In addition to high quality products, SPIROL has Application Engineers throughout the world to assist you in your designs, supported by state-of-the-art manufacturing centres and global stocking facilities to simplify the logistics of delivering your product. Visit www.spirol.com for more information!
Informações de contacto
Unit 17, Princewood Road, NN17 4ET, Corby, Reino Unido
- 01536 444 800
- info-uk@spirol.com
- spirol.com
4,2
Bom
50 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Need a way to enter UPS Number
Website ordering form has no obvious way to include a UPS Collect number.
1 de novembro de 2021
Spring washers. Exactly what I was searching for!
I was having a hard time finding spring washers to replace what was missing from a precision tool but I needed to purchase them small enough for my application. Spirol had the perfect match. They are exactly the same as what comes with the tool. Same outer and inner diameter, thickness and height. Perfect!! I just wish they sold them in smaller quantities.
19 de outubro de 2021
International purchase
Great performance!
Even though we are an purchaser from abroad, the goods came in a few days.
12 de outubro de 2021
Your customer service is always awesome…
Your customer service is always awesome to work with.
29 de setembro de 2021
We are very happy to order with SPIROL
We are very happy to order with SPIROL. Received quote in timely manner, reasonable pricing and very good customer service. We will order in future and recommend to others. Thank you!
27 de setembro de 2021
Perfect product for my application
Easy to find the appropriate coil pin. Faster than expected shipping. Plus, they were easy to install and fit perfectly in the bolt.
26 de julho de 2021
The delivery wasn't what it should have…
The delivery wasn't what it should have been.
26 de julho de 2021
Resposta da SPIROL
Dear Customer,
We are sorry to hear that there was a problem with your delivery. We do make sure to highlight on our site that the product will be shipped after processing, which could take 2-3 days, though it is generally processed the same day. This does on rare occasions delay delivery times. Again, we apologise for the confusion, and appreciate your feedback, we have already made necessary changes to make sure
that this message is clearer and the mistake does not happen again.
Kind Regards,
SPIROL
Good enough to trust and work again
Quick response to get the right part but a bit of a lack on the process side to finalize the order. There is room for some improvement but overall satisfied!
26 de janeiro de 2021
Resposta da SPIROL
Dear Willem,
Thank you for sharing your feedback!
We're sorry that the processing of your order did not go as you'd expect, but we really appreciate your review. We agree that there is always room for improvement, and we are going to treat this as a lesson learnt to make sure that yourself and future customers are fully satisfied.
Please feel free to share any further comments, concerns, or suggestions.
Keep safe,
SPIROL
Great Service
many thanks to Claudia and Joanna for their professional support, fast responses
21 de janeiro de 2021
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