Split My Fare provides a great service getting good value tickets easily. Also I recently needed their help securing a refund and they could not have been more helpful. Thanks to Richie in the support... Ver mais
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Leia as opiniões dos outros
⁷It's amazing what this relatively small outfit can offer. Not only do they supply you with cheaper tickets by exploiting fare stages and Advance tickets, but their Customer Service is extraordinary!... Ver mais
Split My Fare customer support has been great! In one occasion I had to change dates request refund, Richie helped me with my request, it was really easy, super fast response, unlike some other platfo... Ver mais
A empresa respondeu
I always use Split ticketing for all my travels but now I know why i'll never use another site. I had a terribly disrupted journey this week - which meant I had to abandon my onward travel to m... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Find the cheapest train tickets in the UK with our split ticket search. We split your journey into separate tickets, you travel on exactly the same train.
Informações de contacto
Newcastle, Reino Unido
- feedback@splitmyfare.co.uk
- splitmyfare.co.uk
4,6
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Refund exception - needs met
I encountered a problem visiting a relative in hospital and although the option didn't exactly match those on the website for claiming a refund with flexible tickets - one email to you and I was provided with the mechanisms to allow me to receive my refund.
13 de maio de 2025
Opinião espontânea
Resposta da Split My Fare
Hi,
Thanks for your feedback.
We are sorry to hear that your relative was ill in hospital and hope they are better now.
I am glad to hear that you rate us so highly and found our refund process easy.
We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Everything went smoothly and I saved money …
Everything went smoothly and I saved quite a lot on my train fare. Would use splitmyfare again. Why pay extra when you can save .
17 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Mark,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and everything went smoothly. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
The site was easy to use
The site was easy to use, and gave cheaper tickets than on some other sites.
18 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Diana,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Great website
Great website to use saved me money on train fare recently will definitely use again
17 de maio de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Sally Ann,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found cheaper tickets with us. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Easy to use and always the cheapest
I have been using Split my Fare for nearly 18 months for my weekly commute to Manchester Picaddily.
Always the cheapest and app is very easy to use
25 de maio de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Natalie,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Split My Fare cuts through the vagaries…
Split My Fare cuts through the vagaries of buying train tickets and finds fair and cheaper fares. They show the savings on offer and do not charge for purchasing tickets from them.
29 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Hooshang,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found cheaper fares with us. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
definitely saved me some money
25 de fevereiro de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Plamen,
Thanks for your feedback.
We are glad to hear that you rate our service so highly. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Resposta da Split My Fare
Hi Liz,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Not using the service again
Not using the service again as they will not let you change a return journey.
22 de maio de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Susan,
I'm sorry to hear that you were not happy with your experience of using our service. We do allow changes of return journeys, if the outbound and inbound stations are the same.
Best wishes,
Pete
Founder - Split My Fare
Resposta da Split My Fare
Hi Loreley,
Thanks for your feedback.
We are glad to hear that you rate our service so highly. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Missed my connection as the train was…
Missed my connection as the train was late causing loads of issues. I would look at the time between connections carefully
10 de maio de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Natalie,
We are sorry to hear that your train was delayed.
We are a train ticket retailer and not a train company and so can do nothing about this. You should be able to claim compensation from the train company with Delay Repay.
Best wishes,
Pete Walls
Founder - Split My Fare
The website is easy to navigate
The website is easy to navigate. The price of the tickets is competitive.
1 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi,
Thanks so much for your feedback.
We are glad to hear you rate our website so highly and find it easy to navigate. We look forward to saving you money on your train travel again soon.
Best wishes,
Pete
Founder - Split My Fare
Resposta da Split My Fare
Hi Michael,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
You'd be mad not to try
Use them all the time. They have saved me hundreds of pounds on rail fares across the country.
3 de março de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Kenneth,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and have made big savings with us.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
My flights to the UK got cancelled due…
My flights to the UK got cancelled due to bad weather here in the Falkland Islands. I found no way to obtain any kind of a refund for the ticket i had purchased.
22 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Andrew,
Thanks for your feedback.
We're sorry to hear that your flights were cancelled. If your train tickets were advance tickets then they would be non-refundable but you could book replacement tickets and then apply for a refund on the original tickets. If your tickets were refundable flexible tickets then you could apply for a refund.
Can you please send me more information at pete@splitmyfare.co.uk?
Best wishes,
Pete
Founder - Split My Fare
Cheaper train fares
Cheaper train fares - what's not to like? Very happy.
4 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Amber,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and have found cheaper train fares with us.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
The thing that made it great was the… it was cheaper than everywhere else
The thing that made it great was the fact that it was cheaper than everywhere else, and the detailed emails you receive are really helpful.
25 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Sameer,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and appreciate the detailed itinerary.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Cheap and easy to use fab way to book…
Cheap and easy to use fab way to book train tickets
10 de março de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Katharine,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find it easy to use.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
A nervous passenger and now a happy customer
I have not travelled by train many times in my life and when I have done so in the past I did not have to sort out the tickets.
So, it was with trepidation that I tried to work out timings (as I had to change via the tube once) and Idid find it quite confusing.
However, when I found your site, your computer did it all for me and worked out the whole journey as well as telling me how long I had before I needed to catch the tube and the next train
It was all fairly simple. Lots of tickets but that means you get a good price. I managed to book seats for the longest journey, which worked well.
So, all in all a very happy customer and will definitely use you again.
Thanks
7 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Sarah,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and found the process simple.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
Split My Fare.............
Really Efficient & Reliable Website
Money Saving On Travel.
GrrrrrrrrrrrrrrrrrreaT!!!!!!!!!!!!!!!!!!!!!!!!!!
24 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi,
Thanks so much for your feedback. We are pleased to hear you rate our service so highly and find the website to be efficient and reliable.
We look forward to saving you money on your train tickets again soon.
Best wishes,
Pete Walls
Founder - Split My Fare
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