Split My Fare provides a great service getting good value tickets easily. Also I recently needed their help securing a refund and they could not have been more helpful. Thanks to Richie in the support... Ver mais
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⁷It's amazing what this relatively small outfit can offer. Not only do they supply you with cheaper tickets by exploiting fare stages and Advance tickets, but their Customer Service is extraordinary!... Ver mais
Split My Fare customer support has been great! In one occasion I had to change dates request refund, Richie helped me with my request, it was really easy, super fast response, unlike some other platfo... Ver mais
A empresa respondeu
I always use Split ticketing for all my travels but now I know why i'll never use another site. I had a terribly disrupted journey this week - which meant I had to abandon my onward travel to m... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Find the cheapest train tickets in the UK with our split ticket search. We split your journey into separate tickets, you travel on exactly the same train.
Informações de contacto
Newcastle, Reino Unido
- feedback@splitmyfare.co.uk
- splitmyfare.co.uk
4,6
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
After I booked my ticket to Devon I saw that there was going to lots of disruptions on the route which would mean more changes including a bus too. Due to medical issues I knew this was not something I could manage and had to cancel my ticket. I am not particularly great with internet correspondence but Richie replied to my email in a very short space of time and has being nothing but excellent with helping me cancel and organise a refund. The relief his help gave me was wonderful. I felt I was a valued customer even though I couldn’t travel, I would not hesitate to recommend to friends to use them. Richie is a real asset to the company. Pamela Smee
25 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Pamela,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to get a refund and Richie to be helpful. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
A great site
A great site, more and more it is becoming impossible to book tickets on main stream sites and use a concessionary pass to reduce the fare. Split my Fare does give this facility and breaks the journey at the border of (West Yorkshire) in my case to acheive the lowest fare available.
12 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Mr A Wadsworth,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found cheaper tickets with us. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Excellent web site and easy to navigate…
Excellent web site and easy to navigate around.
Saved a fortune on tickets.
Very happy camper
Would highly recommend
21 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Tony,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to navigate. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Very easy to get tickets
Site easy to navigate. Small savings on price too Crewe to Glasgow and Dover to Whitchurch .
31 de maio de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Don,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to navigate. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
You show trains that only have best fare finderone…
You show trains that only have one change both trips return. Trainline only shows 1 change going and ALWAYS 2 changes back. Also cheaper which is a bonus
16 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi C Williamson,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found journeys with fewer and cheaper trains with us . We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Easy to get best times for best splits.
Easy to get best times for best splits.
Easy downloading of e-tickets
25 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Ian,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Yes nice experience and works out…
Yes nice experience and works out cheaper generally, but next time I would have them sent to my phone its easier and more practical!!!
12 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Brian,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and had a nice experience. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Clever idea
Clever idea, very easy to use and clear savings to be had. Thoroughly recommended.
30 de maio de 2025
Opinião espontânea
Resposta da Split My Fare
Hi William,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Trip to London
Split fare gave me the best fare. It was easy to book. Travel went according to plan. I would book again with splif fare.
15 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Sally,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to book. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Great website and service
First time I have used the Split My Fare web site but everything was easy to understand.
Booking and paying for the train journeys was straight forward.
After the payment was received, the tickets were sent via email.
No problems encountered.
1 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Stephen,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to understand. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Cheap Rail Tickets from Split My Fare
Split My Fare, always come out cheaper than using other Rail Services.
Easy to use.
Have the choice of ETickets or collect from your station, which I prefer.
What’s not to like ☺️
2 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Denise,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Absolutely no problem with this…
Absolutely no problem with this ticketing app.would definitely use again.
24 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Barry,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and would use it again. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Easy to use and simple instructions…
Easy to use and simple instructions explained everything brilliantly. Will definitely use again
14 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Ncik,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Found a fantastic fare price!
Found a fantastic fare price and the directions regarding which train to use and when were great.
5 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Barbara,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found the directions helpful. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Didn't get my tickets and the price of…
Didn't get my tickets and the price of the fare from Plymouth to Cardiff was taken out of my account twice, so ended up having to drive which I was trying to avoid.
Big scam
26 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Anthony,
Sorry to hear of the experience you had. We encourage customers to check they have received their tickets ahead of travel, in case for example, they have entered an incorrect email address. If you email me at pete@splitmyfare.co.uk I can look into this issue further for you.
Best wishes,
Pete
Founder - Split My Fare
Competitive price
Competitive price. Reasonably easy to navigate site even for a technophobe. Would happily use again when planning to travel by rail.
2 de abril de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Don,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to navigate. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Savings and Great Customer Service!!
Have saved loads using this site. Offers fare options and prices that sometimes don't appear on other fare splitting sites too. Recently had to contact them for a refund due to a cancelled train and their customer service was so quick to get back to me. Can't recommend enough!!
11 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi James,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found our customer service helpful. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Just scammers
Just scammers. Brought an open return by clicking on "open return" option, which was then confirmed by receipt for purchase. Tickets then arrive and they are day return, so had to buy again. Claimed they use the term "open return" for "day return" (but there was no other return option, so clearly total bull, and the whole rest of the rail industry knows the difference), then "our automated system doesn't make mistakes". Horrible to deal with, nasty scamming company that needs to be regulated out of existance. Go elsewhere. EDIT". The reply is just a lie - even the receipt says "Open Return". And the nasty threatening tone tells you all you need to know about this company.
4 de junho de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Tom,
As explained to you by email, Open Returns include all return tickets with flexibility which includes Day Returns. Trainline and every other ticket retailer also sells Open Returns as such, so it is not true that the rest of the rail industry is different. You selected a Day Return which was clearly shown to you on the results page. We would advise you to be very careful about statements that are clearly defamatory and libel.
Best wishes,
Pete
Founder -
Very easy to do and saved me around 45…
Very easy to do and saved me around 45 pounds on a return journey compared to main sites. Will use again for sure
1 de maio de 2025
Opinião espontânea
Resposta da Split My Fare
Hi Rob,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
Resposta da Split My Fare
Hi Katharine,
Thanks for your feedback.
We are glad to hear that you rate our service so highly and found it easy to use. We look forward to saving you money on your tickets again in the future.
Best wishes,
Pete
Founder - Split My Fare
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