SRSLY HEALTH Opiniões 

1369
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Products great but getting a little annoyed that every time I order pizzas they arrive with the topping all slid into one area and nothing left on the other 75%of base. There isn’t a lot of topping a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been shopping with Srsly for a few months when I started my low carb journey. The products are so tasty and the customer service is really good. I have a regular delivery set up.

A empresa respondeu

Classificada 5 em 5 estrelas

I have been buying from them for a number of years now and the food is always good quality. I had a recent issue with my order where I ordered twice with one to an old address. I cancelled but the ord... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A* customer service!! Always brilliant, we have been using srsly for years now and never have we had a problem. Always very helpful. And obviously the bread is amazing!!! Fabulous products and custom... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de comida saudável

Escrito pela empresa

We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 93% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1369)

209 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Living within reach of a breadbin…

Living within reach of a breadbin stocked with soda breads, wholemeal breads, granary breads, all delicious yet verboten, it's a pleasure to be able to grab one of your slices and roll it around a vegan 'pork' sausage :-)

11 de dezembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Peter,

That sounds lovely! We're glad to hear that our bread could make your low-carb lifestyle a little easier, especially when the regular stuff is so easy to reach. Thanks for being such a legend!

Classificada 5 em 5 estrelas

Great service

Very impressed with Srsly Low Carb's service. There was a small issue with my order (fault attributed to tech and courier failure) meaning I wouldn't recieve it but they resolved the problem extremely quickly and shipped me a replacement package.

Their communucation has been great with responses to my emails within 24 hours. I will be ordering again.

11 de dezembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Helena,

Thank you so much for the kind feedback. We're glad we could sort out the problem for you, and we truly appreciate your patience and understanding throughout the delay.

We look forward to your next order. Thanks for being one of our low-carb legends!

Classificada 5 em 5 estrelas

I love the low carb bread and the fruit…

I love the low carb bread and the fruit loaf.
Delivery is well communicated so you when it will arrive and the customer service team are great if you have a query.

4 de dezembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi TP,

We're so happy to hear that our customer service team could provide a positive experience for you! It's important to us that you have a smooth experience, so you can continue to enjoy the low-carb bread without any complications. Thanks for being such a legend!

Classificada 5 em 5 estrelas

I enjoy all the seriously low products

I enjoy all the seriously low products, especially the croissant's the fruit bread, and the not cross buns, with Christmas coming , and going away, i have cancelled my regular order, but when I’m home in the new year, I will restart my order

25 de novembro de 2025
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Mrs Polley,

Thanks for the lovely review, and we're so glad that you've been enjoying our croissants, fruit loaves and the not cross buns. Our team at SRSLY wishes you a very happy Christmas, and we look forward to having you back!

Classificada 5 em 5 estrelas

Really quick delivery and the products…

Really quick delivery and the products taste really nice. I am diabetic, so the low carb really helps with my overall control

25 de novembro de 2025
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Joanna,

We're glad to hear that you're satisfied with the delivery and products! Thanks for being a low-carb legend.

Classificada 5 em 5 estrelas

Fantastic breads it’s delicious 😋…

Fantastic breads it’s delicious 😋 highly recommend it also I had a problem that was my fault 🤦‍♀️ so had to contact them they answered my question and resolved the problem right away they were very helpful and considerate highly recommend this company 10 out of 10 5 stars 🌟

24 de novembro de 2025
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Karen,

Your feedback is truly kind, and we're so glad to have your recommendation! Thanks for being such a legend, and we hope to continue serving you on our low-carb journey.

Classificada 5 em 5 estrelas

Great customer service

I ordered some bread and unfortunately their chosen courier EVRI took 4 days to deliver. I contacted Seriouslylowcarb and after being told to wait another day the bread arrived 5 days into its shelf life. However Seriouslylowcarb sent a replacement order free of charge with Royal Mail. Suffice to say I was very pleased with their solution and would definitely recommend them.

24 de novembro de 2025
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Suzanne,

Thanks for the kind review, and we're truly glad to hear that we could improve the delivery experience for you! Receiving your food quickly and in the best condition is our top priority, and our team will always be happy to assist you. Thank you for the recommendation, and for being such a legend!

Classificada 5 em 5 estrelas

Great for helping me keep my blood sugar levels under control

I was really struggling to get a tasty, great textured bread, until I found Srsly. I've been subscribing ever since as I just can't live without it to help me keep my blood sugar levels under good control.
I absolutely love the bread, but there's a few different products to try if you need variety.

1 de dezembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Carol,

That's wonderful that our bread has been helping you enjoy tasty treats again without spiking your blood sugar levels. Thank you for the kind review, and for being one of our low-carb legends!

Classificada 5 em 5 estrelas

Has to write review on sweet pickle !

Has to write review on sweet pickle !! Ordered two jars. Great for keto - low carb - brilliant on ploughman’s, sandwiches, toasties and add zing to devilled eggs/mushrooms!! Winner!!!

28 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Lynn,

Thank you so much for such a lovely review! It's great to hear that you're enjoying the sweet pickle so much, these options all sound delicious! Thanks for being part of our low-carb community.

Classificada 5 em 5 estrelas

Loving these amazing products

Loving these amazing products

20 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Anne,

We're glad that you're loving the products so far, and we hope to continue to be a part of your low-carb journey. Thanks for being such a legend!

Classificada 4 em 5 estrelas

Your bread products are really helping…

Your bread products are really helping my low carb diet. I have used your company for several years. I can only afford to buy them when they are on offer so I stock up then.

18 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Caprice,

Thanks for the kind review, and we're glad that our products have been helping you on your diet! We truly appreciate your continued support over the years, and we can't thank you enough for being one of our valued low-carb legends.

Classificada 5 em 5 estrelas

Lifesaver

Love the rolls, bagels and fruit bread. As someone whose body absolutely hates carbs and only has to look at them to put on weight (lol) these are my life saver because I LOVE BREAD!! I bulk buy then wrap individually and freeze, so handy. Thank you for these lovely products to keep me happy ;)

18 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Teresa,

Thanks very much for such a lovely review, and we're so glad to hear that you're liking the bread so much! We're delighted that we could help you still enjoy bread without overloading on carbs, as you absolutely deserve to still enjoy nice treats while maintaining your health. Thank you for being such a legend!

Classificada 5 em 5 estrelas

Products are fantastic

Products are fantastic. Personally I love the seeded loaf best & now it's sliced my life is even easier! All are per personal taste so give each product a try & see which you like best. Website is easy to use and delivery is fast too. What's not to like. Give it a whirl

17 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Sue,

Thank you for the kind review, and we're so happy to hear that you're loving the products, especially the seeded bread now that it's sliced! Your recommendation means a lot to us, and we hope to continue making your low-carb journey easy and convenient. Thanks for being such a legend!

Classificada 5 em 5 estrelas

This company is a life saver for anyone…

This company is a life saver for anyone who follows a low carb or keto lifestyle. Their products are really good and I now have a monthly subscription because I can’t imagine life without SRSLY to be honest…..

16 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Joyce,

That's so wonderful to hear, and we're so glad that we could help you on your low-carb journey! We truly appreciate your continued support, and we can't thank you enough for being one of our legends!

Classificada 5 em 5 estrelas

Website is easy to use

Website is easy to use. I have a subscription which makes re-ordering so much simpler. Quality is always good and delivery on time.

14 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Christine,

Thank you so much for the kind review, and we're very happy to hear that you're satisfied with the overall experience, and you find it smooth and easy! Thanks for being such a legend.

Classificada 3 em 5 estrelas

Fantastic products poor website

Fantastic products! Sadly backed up by a shockingly poor website. Good to see terrible, flimsy packaging materials have now been upgraded to protect these fragile products during shipment - especially important when using courier firms who treat most packages with contempt.

14 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Emerson,

Thank you very much for taking the time to leave your feedback, and we're happy to hear that you're enjoying the products despite not finding the website very user-friendly. We're always working on improving our services as a small business, and it's lovely to hear that our new and improved packaging made the delivery experience better for you.

Your review means a lot to us, and our customer service will be reaching out to learn more about your experience and where we can make it better for you. Thank you for being one of our legends, and for choosing us for your low-carb journey!

Classificada 5 em 5 estrelas

The best low carb bread rolls ive ever…

The best low carb bread rolls ive ever had

13 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Julie,

Thank you so much for such a lovely review, and we're happy to hear that you're enjoying the rolls so much! Thanks for being one of our valued low-carb legends.

Classificada 5 em 5 estrelas

Happy to have found this company.

Love the bread products, super quick delivery and even better as was sent a discount code.

Delivery still high, wish click and collect was an option.

27 de outubro de 2025
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Ramsay,

Thanks for your kind words. Your feedback is duly noted, and we're glad that you're satisfied with everything else so far! We're always running discounts and promotions, so we recommend keeping an eye on your inbox whenever you want to place an order. Thanks for being such a legend!

Classificada 5 em 5 estrelas

Tastes lovely

I have tried other low carb breads since being diagnosed with type 2 diabetes and was really disappointed, however this bread is amazing has the same texture as normal bread & so happy I can now have toast for breakfast again without my blood sugar spiking 😊 Just placed my 2nd order for 3 more loaves…😊

4 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi there,

Thank you for taking the time to leave your feedback, and we're so glad that we could help you enjoy bread again after your diagnosis! We truly appreciate that you've already placed your second order, and we hope to continue to be a part of your low-carb journey.

Classificada 4 em 5 estrelas

Loving the bread

Loving the bread, arrives quickly and not squashed with the quality boxes. Using 4 slices a day for bacon sandwich Brunch, and it still leaves me room to stay under my 20 carb a day target. 2 loaves last about the 10 days and the use by dates are quite good. The 4 stars are for the wraps which I would like to see with half the current carb count. Shame.

9 de novembro de 2025
Opinião espontânea
logótipo da SRSLY HEALTH

Resposta da SRSLY HEALTH

Hi Lawrence,

Thank you so much for taking the time to leave your feedback, and we're so glad to hear that our bread has been helping you stay under your target without missing out on tasty treats! We hear you on the wraps, and our team is looking into this. Thanks for being one of our low-carb legends!

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