Products great but getting a little annoyed that every time I order pizzas they arrive with the topping all slid into one area and nothing left on the other 75%of base. There isn’t a lot of topping a... Ver mais
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Leia as opiniões dos outros
I’ve been shopping with Srsly for a few months when I started my low carb journey. The products are so tasty and the customer service is really good. I have a regular delivery set up.
A empresa respondeu
I have been buying from them for a number of years now and the food is always good quality. I had a recent issue with my order where I ordered twice with one to an old address. I cancelled but the ord... Ver mais
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A* customer service!! Always brilliant, we have been using srsly for years now and never have we had a problem. Always very helpful. And obviously the bread is amazing!!! Fabulous products and custom... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Informações de contacto
4,4
Excelente
1 mil opiniões
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Great packaging & items sent quickly
Great packaging & items sent quickly. The mini croissants 🥐 tasted awful so I wouldn’t waste your money but the not cross buns, pizza bases & wraps are really good. Very expensive but if you are following a Keto diet there aren’t many suppliers
26 de outubro de 2025
Resposta da SRSLY HEALTH
Hi Debbie,
Thank you very much for your feedback. It's a shame that the mini croissants weren't to your liking, but we're glad that you've enjoyed everything else so far! We hear you on the prices, and we look forward to rounding those down as we continue to expand as a small business. Thank you very much for your support, and we hope to continue to be a part of your low-carb journey!
I would highly recommend
I would highly recommend. Order all time, fast delivery & great products. I bulk order bread, rolls, wraps & malt loaf to save on delivery. Freeze brilliantly.
7 de novembro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Sharon,
Thank you so much for the kind recommendation! We're glad that you're satisfied with both the delivery and the products, and that you find them enjoyable after freezing. Thank you for being one of our low-carb legends!
Brilliant company and fab products
Absolutely love the seeded bread. It’s a staple in my low carb diet.
I was lucky enough to receive a free bag of low carb croissants as I have a subscription which works out cheaper. Omg I couldn’t believe these were low carb. Absolutely delicious!!
I’ve had to contact the company a couple of times. I can not fault the customer service. Very quick to deal with any issues. So glad I started using this company at the beginning of the year. I must of ordered 10 times and very very happy with every order.
7 de novembro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Tracey,
Thank you so much for the kind feedback, and we're so happy to hear that our seeded bread is a staple in your diet! Our subscription adds a free gift with every other order, and we're glad that it helped you find a new product to enjoy.
You're a valued member of our low-carb community, and it's brought our team so much joy that you're satisfied with everything, including our customer service. Thank you for being such a legend!
Amazing fruit loaf
Easy website to navigate, quick delivery. Products amazing. Fruit loaf is soooooo good. ( I don’t normally like fruit loafs) so even better. Will definitely order again. Can’t wait to try the biscuits.
2 de novembro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Charlie,
Thanks for the review, and we're glad that you've had a good time through every step of the process, and that you've especially enjoyed the fruit bread! That's high praise, and we can't wait to continue to be a part of your low-carb journey. We hope you enjoy the biscuits, and thanks for being such a legend!
Absolutely awful customer…
Absolutely awful customer service(AI)ordered the pizzas they arrived broken ,all the toppings had fallen off & didn’t even have a cardboard disc to strengthen them,I complained & they sent a replacement but these arrived in even worse condition,1 had hardly any sauce on ( you’d of thought they would take extra care considering the state of the 1st order) I gave up threw them in the bin & resigned myself to not receiving a refund.
5 de novembro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Pauline,
Thank you very much for your feedback, and we're truly sorry that you've walked away from this experience dissatisfied with the service and the product.
First, we'd like to reassure you that your ticket has been handled by a human agent every step of the way, but we work alongside our AI agent to filter tickets so we can respond quickly and efficiently.
When you reached out to us about your pizza, we issued a replacement right away, and we truly wish we had known that the second delivery arrived in even worse condition, as we would've been more than happy to sort it out for you without hesitation.
We're glad that our customer service has been able to reach out to you and process a refund to make sure that you're not left out of pocket.
Rest assured that we are actively addressing the issue with the structure of the pizza you received, and we've shared your experience with the rest of our team so they can prevent this from happening again.
Your experience isn't the standard we've set for ourselves, but we truly appreciate that you took the time to leave a review, as it helps us improve both our products and services. If you're ever open to giving us another chance, we'd love the opportunity to make this up to you.
Excellent quality low carb bread and…
Excellent quality low carb bread and other goodies. Has helped me keep going as sometimes giving up food you love is tough. The products are always fresh and you know when they are coming
4 de novembro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Mark,
We truly appreciate the kind words, and we're so happy to hear that you find the quality excellent and fresh every time! Giving up on the food you love for the sake of your health is very difficult, and we're glad that we could make that easier for you. Thank you for being one of our low-carb legends!
Love the bread, rolls and fruit bread
Love the bread, rolls and fruit bread. Very tasty and filling, great for Keto life! When we did have an issue with our delivery, the customer services dealt with it immediately and to our satisfaction.
4 de novembro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Pelham,
Thank you very much for the lovely review, and we're glad that you're a fan of the bread and rolls, and find them tasty and suitable for your keto lifestyle! We're so happy that our customer service was able to sort it out to your satisfaction, and we hope to continue to be a part of your low-carb journey. Thanks for being such a legend!
Seriously good
Seriously good! Great flavour and it doesn't make me feel like I'm missing out on carbs. The bagels have 18.8 grams of protein, so they work great on carb cycling days. Great quality and tasty! I'm a regular buyer now.
28 de outubro de 2025
Resposta da SRSLY HEALTH
Hi Charesa,
Thank you so much for such a lovely review, and we're very glad to hear that you're satisfied with the flavour! You shouldn't have to sacrifice tasty treats for the sake of your health, and we're glad that we could provide that for you.
Thanks for being a legend, and we look forward to continuing to be a part of your low-carb journey!
Delivered on time and taste of products…
Delivered on time and taste of products great . However nutritional values not accurate for not hot cross buns as they were heavier than described .
27 de outubro de 2025
Resposta da SRSLY HEALTH
Hi Debbie,
Thanks for the kind words, and we're glad that you're satisfied with the delivery and taste! Your feedback is duly noted, and we'll be looking into this with our team. Thanks for being such a legend!
Getting better all the time
Ordering was very straightforward and delivery was fast, also I am loving the new, sturdier boxes containing all the goodies. I love the Not Cross Buns and Fruit Bread for toasting, it's a real treat, and the bread for sandwiches, you really cannot tell it's not normal, carb-laden bread and the bagels are great, I love them with smashed avocado and bacon for tea, with no adverse effects on my blood sugar. I cannot thank you enough.
27 de outubro de 2025
Resposta da SRSLY HEALTH
Hi Lewis,
That's such a lovely review! We're so happy to hear that you feel that we're improving, and it means a lot to us as a small business! It's great to know that you're enjoying the not cross buns and fruit bread and find them comparable to regular bread without affecting your blood sugar. Thank you for being such a legend!
Resposta da SRSLY HEALTH
Hi TP,
Thanks for the kind feedback, and we truly appreciate that you're satisfied with the delivery and packaging. Thanks for being one of our low-carb legends!
Resposta da SRSLY HEALTH
Hi Beverly,
Thanks for the kind review, and we're glad that you've enjoyed everything so far, and you're satisfied with the overall experience. Thanks for being one of our low-carb legends!
Just fabulous!
The wraps are brilliant and so is the low carb bread. As a diabetic type two, this is a game changer. Being able to make wraps and sandwiches and hamburgers (the buns are also brilliant) is very very satisfying. Thank you bakers!👏👏🙏
26 de outubro de 2025
Resposta da SRSLY HEALTH
Hi John,
Thank you so much for such a kind review, and we're so glad that we could help you enjoy wraps, sandwiches and hamburgers again! Our bakers are always hard at work to provide the best low-carb bread and make sure it's delicious without coming at a cost to your health. Thanks for being such a legend!
Resposta da SRSLY HEALTH
Hi Brad,
It's wonderful to hear that our products are a staple of your keto journey, and we truly appreciate your recommendation. Thank you for being one of our low-carb legends!
Resposta da SRSLY HEALTH
Hi Tracey,
Thank you for the lovely review, and we're glad that you've had a great overall experience and that you're satisfied with everything. Thanks for being a low-carb legend!
Excellent range of low carb breads
Excellent range of low carb breads. Bread lasts for ages if kept in the fridge or can be frozen. Doesn’t seem to go off!!
Customer service is good. My only con is the postage. I think they should lower the spend to get feee postage.
31 de outubro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Annette,
Thank you for the lovely review, and we're glad that you're satisfied with the low-carb bread and its shelf life! We hear you on the postage and minimum spending, and your feedback is duly noted. Thanks for being a low-carb legend!
This company is outstanding there…yummy
This company is outstanding there products are excellent on a low carb, low calorie or Keto diet.having ordered most of the bakery products I can honestly say it’s all lovely and the pizzas are a must in our house you have to remember it’s not a donimos or Pizza Hut pizza but it’s lovely when wanting a treat the bases are excellent as well I cook mine in the air fryer they cook really well.
So if you’re missing cheese on toast get a seeded loaf and have something comforting and 🤤 tasty.
Fabulous customer service and quick delivery.
27 de outubro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Susan,
That's so kind of you, thank you so much! It's high praise to hear that our pizzas are a must-have in your household, and that you find our products both delicious and comforting. That's exactly what we want to provide, as everyone deserves to be able to enjoy a treat without compromising their health journey.
We truly appreciate your review, and we're glad that you're satisfied with the customer service and delivery. Thanks for being one of our low-carb legends!
Sweet squishy small & shoddily sliced
Sweet squishy, small and shoddily sliced
The bread is a bit too sweet and squishy (They add a sweetener), The slices are surprisingly small, and the cuts at the ends of the loaf often are badly spaced leaving one or two unusable slivers on the ends.
This is all fixable, so I hope they get better, as the basic idea is laudable, and I will continue with them for now as the carb level is so astonishingly low that I can justify/overlook the other issues, but I do hope they improve.
Having micro-croissants and other curious items is fun but a normal sized, well sliced, un/less-sweetened loaf, with a crust and texture, similar to sourdough would be better.
26 de outubro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Darsie,
Thank you for taking the time to leave your detailed feedback, and we truly appreciate your kind words and constructive criticism. Our team has been made aware of this, as we're always working on improving as a small business.
We're glad to hear that you'll still be enjoying the products despite the issues you've addressed, and rest assured that we'll always be at your service if you need any assistance. Thanks for being one of our low-carb legends!
Game changer!
I made a large order, as I'd already tried a few products. It is all very nice, I particularly like the wraps, by far the best low carb ones I've tried so far.
The order was delivered in good time & I froze a lot of it, it freezes well.
I had a query about the life of the wraps & got a very quick response. These products are a game changer for me, and really help me to keep to a low carb eating plan. Many thanks!
16 de outubro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Jaime,
Thank you for such a lovely review, and we're happy to hear that you find the products to be a game-changer for your low-carb journey! We're glad that you're especially enjoying the wraps, and that you're satisfied with our delivery and customer service. Thanks for being such a legend!
Fantastic range of products available…
Fantastic range of products available and I have been a loyal customer for over two years now. My favourites which I buy in bulk and freeze are the brown rolls, sliced bread and the wraps. For a treat the hot cross buns are amazing with almond butter or just on their own with a cup of tea. The fruit loaf is also delicious. My favourite lunch is a wrap with marmite and cheese! The service and customer support is brilliant and I honestly can’t think why anyone would give this company lower than 5 stars.
24 de outubro de 2025
Opinião espontânea
Resposta da SRSLY HEALTH
Hi Louise,
It's so wonderful to know that you've been with us for over two years, and we can't express how much we appreciate your continued loyalty and support! It's especially delightful to read how you've been regularly using our products, as it all sounds delicious!
Thank you for being a low-carb legend, and we're glad to be a part of your health journey.
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