Stairbits Opiniões 

207
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service. Very pleased with the quality of the parts ordered, in f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The only company that supplied the rails we needed. Delivery was prompt, items were very well packaged, and service was great. Thanks.

A empresa respondeu

Classificada 5 em 5 estrelas

After 35 years on the tools as a professional joiner, I can't believe I'd never found these guys before. It was only a chance Google search for oddball 70mm newel posts and associated components that... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t d... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante

Escrito pela empresa

High quality and affordable stair parts manufactured in our factory. We do everything we can to ensure your project goes smoothly and finishes on time.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

207 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(207)

6 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

The only company that supplied the rails we needed. Delivery was prompt, items were very well packaged, and service was great.
Thanks.

15 de maio de 2026
Opinião espontânea
logótipo da Stairbits

Resposta da Stairbits

thank you for taking the time to review, I'll past the message on to the team

Classificada 5 em 5 estrelas

Excellent customer services via Natalie…

Excellent customer services via Natalie who contacted me to query the details of an order and offered advice plus excellent follow up service.
Very pleased with the quality of the parts ordered, in fact very chuffed with having found this company and would highly recommend. Big thanks.

8 de abril de 2026
Opinião espontânea
logótipo da Stairbits

Resposta da Stairbits

thank you for taking the time to review, very much appreciated

Classificada 5 em 5 estrelas

Very professional and efficient…

Very professional and efficient company: got call to confirm shipping;delivered over night in perfect condition.
Handrail is good quality and was easy to fit. Thank you Stairbits!!

6 de fevereiro de 2026
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Resposta da Stairbits

thank you for taking the time to review, very much appreciated

Classificada 5 em 5 estrelas

1st time i have used these..brilliant…

1st time i have used these..brilliant from start to finish..even a reminder off Natalie,when my deliver will be coming...product is to notch...very efficient company will use again.

15 de outubro de 2025
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logótipo da Stairbits

Resposta da Stairbits

Thank you for taking the time to write a review, I have passed on the message to Natalie, she was over the moon.

Classificada 5 em 5 estrelas

Excellent products and service

Friendly, helpful and informative manager Nicky.
We are returning customers, and bought spindles & infills for an existing boarded up staircase.
Great products at a great price delivered well packaged and promptly. Our staircase looks fantastic.
Thanks

5 de setembro de 2025
Opinião espontânea
logótipo da Stairbits

Resposta da Stairbits

Thank you for taking the time to write a great review, very much appreciated.

Classificada 5 em 5 estrelas

Ordered a replacement step for my…

Ordered a replacement step for my stairs. Arrived very quickly and all in order. Customer service team are very helpful. Will definitely order again for any replacements.

18 de setembro de 2025
Opinião espontânea
logótipo da Stairbits

Resposta da Stairbits

Thank you for taking the time to write a lovely review

Classificada 5 em 5 estrelas

Quality item

Found an exact match for my stairs. Quick time from ordering to delivery arrived well packaged. A lovely made item

30 de julho de 2025
Opinião espontânea
logótipo da Stairbits

Resposta da Stairbits

Thank you for taking the time to write a review, glad we could help.

Classificada 5 em 5 estrelas

Reasonably priced hand rail

Reasonably priced hand rail, easy to order, I was called day before delivery to let me know item was on it's way. I ordered on Friday afternoon, goods were in my home early Tuesday morning. I'm very pleased with everything!

10 de junho de 2025
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Resposta da Stairbits

Thank you for taking the time to write a review.

Classificada 5 em 5 estrelas

Fantastic service received from this…

Fantastic service received from this company. They were extremely helpful and produced an excellent quality product. I would definitely recommend.

1 de abril de 2025
Opinião espontânea
logótipo da Stairbits

Resposta da Stairbits

Thank you for taking the time to write a review, they really help. So glad you were happy.

Classificada 5 em 5 estrelas

Great service from the family team at…

Great service from the family team at Stairbits! They were really helpful with my order and gave excellent advice. The staircase has turned out well—there were a few design issues, but that wasn’t down to Stairbits.

It’s great to support a local business that delivers quality products, especially when trying to match an existing Victorian staircase—something the big chains and merchants couldn’t manage. Highly recommend!

21 de fevereiro de 2025
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Resposta da Stairbits

Thank you so much, for taking the time to write a great review, very much appreciated.

Classificada 5 em 5 estrelas

our "new" staircase!

Stair bits couldn't have been more helpful from welcoming us in to see the the hand rails, cutting bespoke lengths we needed, to the shipping of our purchase, we now have a beautiful new staircase.

1 de março de 2025
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Resposta da Stairbits

Thank you so much for taking the time to write a great review, so glad we could help.

Classificada 5 em 5 estrelas

Ordered 4 newel posts

Ordered 4 newel posts, some were damaged, replaced promptly, all done within 5 working days of origanal order.

Thank you, would defiantly recomend.

26 de fevereiro de 2025
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logótipo da Stairbits

Resposta da Stairbits

thank you for taking the time to review, glad we sort sort out the problem

Classificada 5 em 5 estrelas

Just thanks for the exceptional …

Just thanks for the exceptional service and products from the 1st call to the completion of the order absolute 1st class . It’s a 👍👍👍👍👍

30 de janeiro de 2025
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Resposta da Stairbits

Thank you for taking the time to send a great review. I will pass on the message to the team.

Classificada 5 em 5 estrelas

Amazing service

Amazing service . Efficient , professional and went beyond when I contacted them about a repeat order . I would recommend so highly as there are not many Companies that still provide great customer care at every level . Thank you

24 de janeiro de 2025
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Resposta da Stairbits

Thank you so much for taking the time to review, very much appreciated.

Classificada 1 em 5 estrelas

Absolutely dreadful delivery service

Absolutely dreadful delivery service. Items were to be with us yesterday between 5.20pm and 6.20pm. We waited and waited then received text stating delivery was attempted but no one was in.
Absolutely untrue.
Next delivery is in 4 days time i.e Christmas Eve which will severely disrupt our holidays, as we now have to pay extra for the item to be installed and for a member of our team to be available.

20 de dezembro de 2024
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logótipo da Stairbits

Resposta da Stairbits

POTENTIAL FAKE REVIEW WARNING:

We are eager to help but don't seem to have a customer with such a name registered - If however you are genuine, then apologies and please email me on: sales@stairbits.com and let's try to resolve your issue. thank you

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