I gave delivery address but it was sent to a shop! Had to then arrange for it to be collected. Tried contacting customer services several times but thats a non-existant option. Mattress ok for the... Ver mais
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Leia as opiniões dos outros
Absolutely amazing service my kids have been camping on the floor as there mattresses was the wrong size then I reordered and got scammed so dang starlight beds and they got me mattresses ready the sa... Ver mais
A empresa respondeu
Great mattress, looks thinner than the picture but then again it’s probably for illustration purposes only. But still worth the money.
No issues with delivery. Very well packaged. 8 months of use, and turning the Mattress regularly, no sagging or any other issues! Really happy With My purchase! I'll happily purchase from Starlight... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Starlight Beds
Escrito pela empresa
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Informações de contacto
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Reino Unido
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,4
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 64% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick delivery and well packaged
Very quick delivery and well packaged. Lovely mattress
19 de julho de 2026
Resposta da Starlight Beds
Good afternoon,
Thank you for lovely review! We are glad to hear that you are enjoying the mattress, and that these came quick for you!
If you need any further assistance, please don’t hesitate to contact us!
Kind regards,
Megan
Guest bed mattresses
I ordered mattresses that I needed for a guest bed. They were a great price with free delivery which was very fast and efficient. I am happy with my purchase and would definitely recommend.
16 de julho de 2026
Resposta da Starlight Beds
Good Morning,
Thank you very much for the 5 star review! We are glad that you are happy with the purchase, and that our delivery partners delivered the parcel fast and efficiently for you! Reviews like yours help future customers shop with confidence.
Kind regards,
Megan
Professional service and a good value product
Arrived to schedule, well-packaged, unfolded easily from vacuum-packaging, comfortable to lie on and a friendly price. Would happily do business with this company again.
13 de julho de 2026
Resposta da Starlight Beds
Good Morning,
Thank you very much for leaving us this lovely 5 star review! We are so glad to hear that you are liking the mattress so far, and that the whole process ran smooth for you! We are delighted that you would be happy to do business with us again!
Kind regards,
Megan
Order not correct
I had ordered 2 single mattresses urgently for an ABNB only 1 arrived when I contacted them they said they had made a mistake and would send one out which would take 2-3 working days that was 7 days ago and still not arrived I have had to turn people away which isn’t ideal.
15 de julho de 2026
Resposta da Starlight Beds
Hi,
Thank you for reaching out to us, I m extremely sorry for the issues that have arisen here, and that you are still without your order. I can see that this has been escalated to DPD, as the order has still not had any movement. We will continue to chase this, and ensure that you get the mattress as quickly as possible.
Kind regards,
Megan
Very comfortable mattress…
Very comfortable mattress for a great price. It arrived within the stated time frame. Really pleased with the service,
14 de julho de 2026
Resposta da Starlight Beds
Good morning,
Thank you very much for leaving us this 5 star review! We are happy to hear that you are pleased with the service, and that you are finding the mattress comfortable!
Kind regards,
Megan
Resposta da Starlight Beds
Good Morning,
Thank you so much for leaving us this lovely 5 star review! We are so glad that you like our mattress, and that our delivery partners delivered as promised!
Kind regards,
Megan
Great quality on the mattress great…
Great quality on the mattress great service and excellent delivery had my mattress delivered the next day and excellent service over the phone definitely ordering from here again.
Thank you.
27 de junho de 2026
Resposta da Starlight Beds
Good afternoon,
Thank you very much for leaving us this lovely 5 star review! We are really glad to hear that the service was great, and the delivery was as expected! It's also great that the customer service was excellent for you. If you can remember who helped you, please let us know, and we can pass these comments on to our team.
Kind regards,
Megan
I very rarely leave reviews but I must…
I very rarely leave reviews but I must make an exception here. I'm so pleased with my mattress. I must admit I was abit dubious because because of the price but I have to say I would 100% order again, the mattress its self is so bouncy but firm and i have already recommended to my friend. If you're looking for comfort at a reasonable price then look no further 😉 the delivery was so fast too.
18 de julho de 2026
Opinião espontânea
Resposta da Starlight Beds
Good Morning,
Thank you so much for leaving us this lovely and very thoughtful review! We are so glad that you are liking the mattress, and have even recommended us to your friend! We strive to deliver great value for money here at Starlight Beds, so we are glad that this message resonated with you.
Kind regards,
Megan
Really easy to use website and fast…
Really easy to use website and fast delivery
21 de julho de 2026
Opinião espontânea
Resposta da Starlight Beds
Good morning,
Thank you very much for leaving us this 5 star review! We are happy to hear that you like the website and found it easy to use! We will pass this feedback back over to our team.
Kind regards,
Megan
This mattress was really comfortable…
This mattress was really comfortable and was a really good price. It was delivered within 3 days as promised
17 de julho de 2026
Opinião espontânea
Resposta da Starlight Beds
Good morning,
Thank you for taking the time to leave us this lovely review! We are glad to hear that you are finding the mattress comfortable, and that it was delivered efficiently!
Kind regards,
Megan
The Mattresses were the perfect size…
The Mattresses were the perfect size for us. They arrived quickly and are perfect in every way.
21 de junho de 2026
Resposta da Starlight Beds
Good morning,
Thank you very much for leaving this lovely review! We are glad that the mattress was the perfect size, and was what you are looking for! Reviews like yours help future customers know they are making the right decision.
Kind regards,
Megan
Only fit for the dump!
The mattress I purchased is nothing like I expected. The “memory foam” top feels like a single, thin layer of fabric and it does nothing to stop you from hearing or feeling the springs. Unfortunately I opened the plastic cover to feel it, so I’m unable to return it- it’s only fit for landfill.
8 de julho de 2026
Resposta da Starlight Beds
Hi,
Thank you for taking the time to share your feedback. We're very sorry to hear that the mattress did not meet your expectations. It does look like the mattress you received was a budget mattress, so this does have fewer comfort fillings that our higher end mattresses. As our mattresses do have a bonnell spring interior, it is expected that they will be heard to a certain extent.
However, if you could reach out to us on help@starlightbeds.co.uk, we would like the opportunity to be able to make this right for you!
Kind regards,
Megan
Came quicker than I expected and great…
Came quicker than I expected and great quality for a really great price.
10 de julho de 2026
Opinião espontânea
Resposta da Starlight Beds
Good Morning,
Thank you very much for leaving us this great review. Quality for money is something that we strive for here at Starlight Beds so we are glad that this is being achieved.
Kind regards,
Megan
Excellent product matching expectations
Very quick delivery following the clear online ordering process. Mattress is good quality, matching the online description. Overall, exactly what I was looking for. Thank you
6 de julho de 2026
Resposta da Starlight Beds
Good Morning,
Thank you very much for reaching out and leaving us this review. We are so glad to hear that you are enjoying the mattress, and you managed to find what you needed!
Kind regards,
Megan
The mattresses are very comfortable and…
The mattresses are very comfortable and soft. It makes you wanna go back and lay on it after a long day.
15 de julho de 2026
Opinião espontânea
Resposta da Starlight Beds
Hello,
Thank you so much for taking the time to leave us a lovely review. We are glad to hear that you are loving the item! Giving customers a good nights sleep is one of the key reasons why we keep going!
Kind regards,
Megan
Resposta da Starlight Beds
Hi Mark,
Thank you for your review.
We're so pleased you found great value in our children's mattresses. We really appreciate your support and hope they provide many comfortable nights ahead!
Kind regards,
Lillia
Arrived fast
Arrived fast , well packaged and great quality mattress for my sons bed..comfortable
29 de junho de 2026
Resposta da Starlight Beds
Hi Allison,
Thank you for your lovely review!
We're so pleased to hear your son's mattress arrived quickly, was well packaged, and met your expectations for quality. It's wonderful to know he's finding it comfortable. We really appreciate your support and hope he enjoys many great nights' sleep on his new mattress.
Kind regards,
Lillia
Great service
Quick delivery of well packaged product. New mattress is really comfy. Thank you
13 de junho de 2026
Resposta da Starlight Beds
Hi Sonia,
Thank you so much for your wonderful review!
We're delighted to hear your mattress arrived quickly, was well packaged, and most importantly, that you're finding it really comfortable. It's fantastic to know you're happy with your purchase.
Thank you for choosing Starlight Beds, and we hope you enjoy many restful and comfortable nights' sleep!
Kind regards,
Lillia
The mattress was delivered promptly
The mattress was delivered promptly the only criticism I have is that the pattern that was advertised was not the same as delivered.
But apart from that everything was fine.
30 de junho de 2026
Resposta da Starlight Beds
Hi George,
Thank you for taking the time to leave us a review.
We're pleased to hear your mattress was delivered promptly and that you're happy with your purchase overall. We're sorry to hear the pattern differed from what you were expecting. Please don't hesitate to contact our customer service team(info@thesleeppeople.co.uk), and we'll be more than happy to look into this for you and work towards a resolution.
Thank you again for your feedback, and we hope you enjoy many comfortable nights' sleep on your new mattress.
Kind regards,
Lillia
Very quick delivery and a good
Very quick delivery and a good, quality mattress for the price.
29 de junho de 2026
Resposta da Starlight Beds
Hi Ian,
Thank you for your lovely review!
We're delighted to know you found your mattress to be great value and that it arrived promptly.
Kind regards,
Lillia
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