I gave delivery address but it was sent to a shop! Had to then arrange for it to be collected. Tried contacting customer services several times but thats a non-existant option. Mattress ok for the... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely amazing service my kids have been camping on the floor as there mattresses was the wrong size then I reordered and got scammed so dang starlight beds and they got me mattresses ready the sa... Ver mais
A empresa respondeu
Great mattress, looks thinner than the picture but then again it’s probably for illustration purposes only. But still worth the money.
No issues with delivery. Very well packaged. 8 months of use, and turning the Mattress regularly, no sagging or any other issues! Really happy With My purchase! I'll happily purchase from Starlight... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Starlight Beds
Escrito pela empresa
Introducing! Starlight Beds™
Every mattress is made to order, by hand and delivered directly to you
- All mattresses are manufactured in the UK
- No retail mark-up to save you money
- Over 25,000 customer reviews on Amazon
- Rolled and boxed mattresses for easy carrying
- Free UK delivery on all beds and mattresses
Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.
Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.
We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.
We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.
Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video
Informações de contacto
Unit 5, Royds Mill, Leeds Road, WF5 9YA, Ossett, Reino Unido
- 01924 600 683
- help@starlightbeds.co.uk
- starlightbeds.co.uk
4,4
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 64% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Satisfied customer
Easy to order, great choice of mattresses at good prices.
Arrived super quickly on a day I wanted delivery and very happy with quality of mattress. Highly recommend this company.
3 de julho de 2026
Opinião espontânea
Resposta da Starlight Beds
Hi Sheila,
Thank you for your wonderful review!
We're delighted to hear you found the ordering process easy and were happy with the choice, quality, and speedy delivery. Thank you for the recommendation, we really appreciate your support.
Kind regards,
Lillia
Great experience
Great experience, fast delivery & beds are great value for money. Would definitely buy from here again
28 de junho de 2026
Resposta da Starlight Beds
Hi Lisa,
Thank you for your lovely review!
We're so pleased you had a great experience and were happy with the fast delivery and great value. We really appreciate your support and look forward to seeing you again!
Kind regards,
Lillia
Great mattress
Great mattress fab price wasn't expecting it to be that good for the price but it's really good quality and thick. Would definitely buy again from these.
1 de julho de 2026
Opinião espontânea
Resposta da Starlight Beds
Hi Emma,
Thank you for your fantastic review!
We're so pleased the mattress exceeded your expectations and that you're happy with the quality and value. We really appreciate your support and look forward to welcoming you back again!
Kind regards,
Lillia
Very helpful and efficient
Very helpful. Had to return items and were refunded immediately even though mistake was my fault. So I reordered correct size and items sent quickly
Would thoroughly recommend this company.
10 de junho de 2026
Resposta da Starlight Beds
Hi!
Thank you so much for leaving us this lovely review! We are so glad to hear that the customer service for your order was great! If possible, would you be able to let us know who it was that you spoke with, that way we can make sure that they get the praise that they deserve!
Have a wonderful day!
Kind regards,
TSP
Resposta da Starlight Beds
Hi,
Thank you so much for leaving us this lovely 5 star review! We are so happy to hear that you are liking the mattress, and finding the mattress comfortable.
Have a lovely day!
Kind regards,
Megan
Mattresses are super comfy
The mattresses I ordered arrived very quickly indeed and I have been sleeping like a baby since.
The new mattress is supportive and comfortable, great product for the price. Thanks
9 de junho de 2026
Resposta da Starlight Beds
Hi,
Thank you for leaving us this lovely review! We are glad to hear that the item was delivered quickly, and that it is living up to your expectations! It's great to hear that this was an all around 5 star experience for you! Reviews like yours help customers shop with confidence.
Have a lovely day!
Kind regards,
Megan
Super Quick Ordering and delivery!
9 de junho de 2026
Resposta da Starlight Beds
Hi,
Thank you for leaving us this lovely 5 star review! We are glad to hear that this was delivered quickly to you!
Have a wonderful day!
Kind regards,
Megan
Resposta da Starlight Beds
Hi Martin,
Thank you for your kind words!
We're so pleased everything arrived quickly and that you're happy with your purchase. We appreciate you choosing The Sleep People and hope you enjoy it for years to come.
Kind regards,
Lillia
Resposta da Starlight Beds
Hi there,
That's exactly what we love to hear!
We're delighted you're enjoying the comfort of your new mattress. Thank you for taking the time to leave us a review, we really appreciate it.
Kind regards,
Lillia
Resposta da Starlight Beds
Hi Jennifer,
Thank you for your fantastic review!
We're so pleased to hear your order arrived promptly, was great value for money, and was exactly what you were looking for. We really appreciate your support and hope you enjoy.
Kind regards,
Lillia
Resposta da Starlight Beds
Hi there,
Thank you for your excellent review!
We're delighted to hear you had a great experience with us. We really appreciate your support and hope you enjoy many comfortable nights sleep on your new mattress.
Kind regards,
Lillia
Resposta da Starlight Beds
Hi Emma,
Thank you so much for your lovely review!
We're delighted to hear your son was so happy with his new mattress. We hope he enjoys many comfortable and restful nights sleep. Thank you for choosing The Sleep People!
Kind regards,
Lillia
I was delighted to purchase a single…
I was delighted to purchase a single mattress at a great price and with free postage for my guest bedroom
21 de junho de 2026
Resposta da Starlight Beds
Good morning,
Thank you so much for leave us this 5 star review! We are also delighted to hear that you are liking the mattress, and that it fits well within your spare bedroom!
We hope you have a lovely day!
Kind regards,
Megan
Good value for money
Packaged really well although a warning about the explosion when you cut the final bit of wrapping might be useful. Delivery was quick and as promised. Mattress not quite as soft as described but it was very cheap so good value for money.
21 de junho de 2026
Resposta da Starlight Beds
Good morning,
Thank you for taking the time to leave us this review and feedback. I will pass this on to our sales department to see if we can get some amendments made to our listings to include this further information.
We hope you have a lovely day!
Kind regards,
Megan
Good quality for price
Good quality for price, fast delivery and amazing to open Thanks
30 de maio de 2026
Resposta da Starlight Beds
Good Morning,
Thank you very much for your review! We are glad to hear that you are liking the quality of the item, and enjoy the value for money!
We hope you have a lovely day!
Kind regards,
Megan
Quick delivery service.
Quick delivery service and Very happy with Mattress I bought for sons cabin bed. Good quality for such a reasonable price.
26 de junho de 2026
Opinião espontânea
Resposta da Starlight Beds
Hi,
Thank you for taking the time to leave us this lovely review! We are glad to see that you are happy with the mattress, and our value for money! We will also make sure that the praise for quick delivery gets passed over to our delivery partners!
Have a lovely day!
Kind regards,
Megan
Quality mattress and speedy delivery
Quality mattress and speedy delivery. I only buy from Starlight now. Keep up the good work👍
17 de junho de 2026
Resposta da Starlight Beds
Hello,
Thank you for taking the time to leave us this review! We are so happy to hear that you trust in our brand to deliver the best quality for you! We'll also make sure the praise gets passed onto delivery partners for their speedy service!
Have a lovely day!
Kind regards,
Megan
Brilliant quality and fast delivery
Brilliant quality and fast delivery. My boys love their new mattress
23 de junho de 2026
Opinião espontânea
Resposta da Starlight Beds
Hello,
Thank you so much for taking time out of your day to leave us this great review! It’s great to hear that our delivery partners are delivering a fantastic service to our customers! We are also glad to hear that your boys are finding the mattress very comfortable!
Have a lovely day!
Kind regards,
Megan
First time shopping at starlight beds…
First time shopping at starlight beds and couldn’t be happier beautiful mattress with my measurements for my grandson if you’re considering these guys definitely order from them you won’t be disappointed I will recommend them to anyone and if I ever need another mattress I’ll be ordering from starlight again thanks guys A*
15 de junho de 2026
Resposta da Starlight Beds
Hello,
Thank you so much for taking the time to leave us a lovely review. We are glad to hear that you are loving the item, and found the whole process streamlined! Reviews like yours can help future buyers shop with confidence.
Have a lovely day!
Best Regards,
Megan
Very good service
Very good service, great concern for the delivery and on time! Very delight for buying the goods with you, many thanks!
15 de junho de 2026
Resposta da Starlight Beds
Hi Rong,
Reading reviews like yours truly makes our day!
We're absolutely delighted to hear that you had such a positive experience from start to finish. Providing excellent service and keeping our customers informed every step of the way is something we genuinely care about, so it's wonderful to know everything arrived on time and met your expectations.
Thank you so much for choosing Starlight beds and for your incredibly kind words. Your support means the world to our small family business, and we hope to welcome you back again in the future. Wishing you many comfortable sleeps ahead!
Kind regards,
Lillia
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.