Timely notification of an issue with delivery. Staff responded promptly and politely to my problem. I haven't received the goods yet, so fingers crossed, all will go well.
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Leia as opiniões dos outros
Not happy no response from them order got sent back to sender apparently not enough address info but they have the street and number, suburb,postcode,state,country but require more? Went with this bra... Ver mais
Garbage and misleading company. Ordered beginning of December for Xmas. Arrived in January. No mention of it coming from China. Was offered a 40% refund if a PayPal dispute was withdrawn [which was ad... Ver mais
My initial order arrived before Christmas as promised. I didn't read the fine print to see a club wasn't included!! I ordered this ,and it was on back order. To cuta long story short, I forgot about... Ver mais
Informações sobre a empresa
Escrito pela empresa
StickyGolf Pro brings friends and families together with epic golf battles anywhere, anytime. It's the perfect gift for golf lovers and beyond, ideal for backyard barbecue battles or indoor golfing showdowns. Experience the thrill of playing golf while practicing your skills in the comfort of your own space.
Informações de contacto
2,8
Aceitável
129 opiniões
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Absolute Scam, I wish I’d have looked at the reviews…
I wish I’d have looked at the reviews here prior to ordering, I ordered 1st Dec it arrived eventually (far too late for the B.Day) have emailed twice now to ask for a return and refund and have not had a reply yet, I’d avoid at all costs. I will get my refund believe me…
19 de dezembro de 2024
Opinião espontânea
Resposta da StickyGolf Pro
I’m really sorry to hear about your experience and that your order didn’t arrive in time for the birthday. I also apologise for the delay in getting back to your emails—we've been working through a high volume of messages and are committed to improving our response times.
Please rest assured that we’ll sort this out for you. Could you provide your order number so we can look into it right away? We want to ensure you get the resolution you deserve.
Thank you for your patience, and again, I’m sorry for the inconvenience!
Resposta da StickyGolf Pro
Hey Rebecca,
I’m sorry to hear about your disappointment. I’m glad to see that your order arrived in time for Christmas and within our specified timeframe of 8-12 days.
I completely understand if your overall experience did not meet your expectations - If there’s anything more we can do or if you have any further concerns, please don’t hesitate to reach out.
Absolute scam
Absolute scam. Ordered on 2 December and has been sitting at the depot since 9 December with no updates. Emails and messages offer no solution other than waiting and no refund unless your order shows up, which will likely be never.
2 de dezembro de 2024
Opinião espontânea
Resposta da StickyGolf Pro
Hi Marie-Christine,
I’m really sorry to hear that your order didn’t arrive in time for Christmas. As per our Christmas delivery guidelines, your order should have arrived in time. I can see that it was marked delivered on January 3rd, but I completely understand how frustrating the delay must have been.
If there’s anything else you need assistance with, please don’t hesitate to reach out. We’d love to help make things right.
AVOID AT ALL COSTS!!!
AVOID AT ALL COSTS!!!! Total scam. Come across companies like this in the past. Ordered on the 03rd December and it’s been sitting in transit ever since. No live updates or ways to track the order. Just gone to read the return policy and you cannot request a refund until the order have arrived, which I believe now, will be NEVER. surprise surprise. Taking this further and reporting to to police. Companies like this should NOT exist
17 de dezembro de 2024
Opinião espontânea
Resposta da StickyGolf Pro
Hi Abbey,
I’m really sorry to hear about your frustration. We never want our customers to feel this way. Can you please share your order number so we can investigate what’s going on? I assure you we’re here to help and will do our best to resolve this promptly.
do not buy it, it is a scam!!
do not buy it!!! it is a scam!!!
Customer service is appalling!!!
They will ignore messages you send them when you ask where your order is because you still haven't received it after 10 days of when it was suppose to be delivered, then when you request a refund for the order you've not received, they refuse your refund and block you on social media!!!! They have done this to so many people! have reported them to ACCC - avoid at all costs!!
9 de dezembro de 2024
Opinião espontânea
Resposta da StickyGolf Pro
Hi Katie,
I’m really sorry to hear about your experience. This is definitely not what we want for our customers. Could you please provide your order number or any further details? I'll look into this immediately to ensure it's resolved ASAP.
Fantastic product!
Fantastic product! My family played for days over the holidays. Bought it as a gift for my dad. Came in 3 days! High quality product. Good customer service. Would purchase again.
2 de outubro de 2024
Opinião espontânea
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