Stonebridge Residential Sales & Lettings Opiniões 

61
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jamie at Stoneridge in Frinton On Sea was helpful, polite and attentive on our first enquires to purchase a house with them. After the offer was made we were than passed to a dedicated person Sally,... Ver mais

Classificada 5 em 5 estrelas

I've just sold my 3 bedroom house in manor park with Stonebridge. They were one of the top estate agent for E12 area as recommend by Get Agent. I'm so glad to have chosen them to sell my house. They... Ver mais

Classificada 5 em 5 estrelas

Stonebridge Estates are unlike many other estate agents, I have used in the past from the initial stage of viewing till the completion of the sale. They have kept me well informed at each stage. Shazu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Stonebridge have been genuine, hardworking agents from the get go. They had done the most local market research of all valuers we saw, and they marketed our property successfully to achieve a full ope... Ver mais

Informações sobre a empresa

  1. Agentes imobiliários

Escrito pela empresa

Stonebridge Residential Sales & Lettings is independently owned and operated by three lifelong East London locals who grew up together—and built a strong, experienced team around them. Because it’s our business, we remain fully involved on the front line, working in the office Monday to Saturday. Alongside our dedicated staff, we handle everything from valuations and sales progression to property management and marketing, bringing years of combined experience to every stage of the process.


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4,7

Excelente

TrustScore: 4.5 em 5

61 opiniões

5 estrelas
4 estrelas
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1 estrela

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4,7

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(61)

13 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

polite and friendly service

Jamie at Stoneridge in Frinton On Sea was helpful, polite and attentive on our first enquires to purchase a house with them. After the offer was made we were than passed to a dedicated person Sally, who again was very attentive to all our emails and questions. Highly recommend the agency for your house sale/purchase. thank you

14 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Stonebridge sold my house


I've just sold my 3 bedroom house in manor park with Stonebridge. They were one of the top estate agent for E12 area as recommend by Get Agent. I'm so glad to have chosen them to sell my house. They offered the best fees out of other agents I considered. Their valuation of the property was very realistic which result in many asking price offers. The sales lead for my property was Fahim. A very attentive, polite and professional guy. He did an excellent job in vetting the potential buyers and provide the best options to me. He was very active on keeping me updated and provided feedbacks. Also, shout-out to Shaz for overseeing the whole process and making sure evrything is inline for a smooth completion.

6 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What a fantastic team…

What a fantastic team from the moment Fahim came to give a valuation of the property to the final conclusion of sale of property the team were so patient professional and supportive I recommend anyone selling their property to really consider selling with this team

13 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service throughout

Outstanding service throughout our property purchase. We would like to thank Mr.Afzal, Mr.Shazu khan and the admin team.They were proactive, communicative, and genuinely committed to helping us complete the transaction successfully. We always felt informed and supported, and we would not hesitate to recommend them to others. Thank you Stonebridge.

19 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The Team That Wouldn’t Let Our Move Fall Apart

First of all, a sincere apology for how late this review is. It’s incredibly overdue, but after everything Stonebridge London did for us during our move from London to Manchester, I wanted to take the time to properly acknowledge the team.

Moving house is stressful enough, but being part of a long and complicated chain can make it feel almost impossible at times. There were several moments during our process where it genuinely felt like the entire chain might fall apart. The reason it didn’t is largely down to the relentless effort and dedication from the team at Stonebridge London.

Samim, in particular, was absolutely phenomenal throughout the entire process. It’s rare to come across someone who takes such complete ownership of a situation and refuses to let things stall. When communication slowed between parties in the chain, Samim was already chasing it. When things started to look uncertain, she stepped in, pushed things forward, and kept everyone aligned. Her persistence, professionalism, and genuine care made an enormous difference. At times it honestly felt like she was the driving force holding the entire chain together when things could easily have fallen apart.

What stood out most was how proactive she was. Samim wasn’t just waiting for updates — she was actively calling other estate agents, chasing conveyancers, and making sure nothing slipped through the cracks. That level of involvement and accountability is something you rarely see, and it gave us huge confidence during what could have been an incredibly stressful process.

Shaz was also fantastic — always helpful, reassuring, and ready to step in when needed. He brought a calm and supportive presence whenever things felt tense, which made a real difference during the more uncertain stages.

Mittul and Faheem were both great as well, helping coordinate things behind the scenes and ensuring the process kept progressing. The teamwork across the office was obvious, and it really showed in how much effort everyone put into keeping things moving despite the complexity of the chain.

In the end, thanks to their persistence and hard work — and especially Samim’s relentless drive to keep things moving — the entire chain held together and we were able to successfully complete our move from London to Manchester.

If you want an estate agent who genuinely goes above and beyond, who will chase things down instead of waiting around, and who truly cares about getting your move across the finish line, Stonebridge London is an absolute no‑brainer.

A huge thank you again to the whole team — and especially to Samim for going the extra mile at every stage. Samim, if you ever pop down Manchester, do come and see us!

30 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend Stonebridge

Highly recommend Stonebridge. Shazu and the team provided top-tier service from start to finish. They were organized, helpful, and very responsive whenever I needed assistance. If you want a stress-free experience, these are the people to talk to.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We sold our 5 bed property in East Ham…

We sold our 5 bed property in East Ham with Stonebridge and the whole experience was great from start to finish. They were all lovely, went above and beyond to get the sale through as quickly as possible, were communicative throughout the process and chased up solicitors to make sure everything happened when it needed to. Definitely recommend for a personable, professional service - not your run of the mill estate agents.

25 de novembro de 2025
Opinião espontânea
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Resposta da Stonebridge Residential Sales & Lettings

'Not your run of the mill estate agents' love it!
Thank you so much. We all wish you and the family all the best for the future

Classificada 5 em 5 estrelas

I recently had a valuation carried out…

I recently had a valuation carried out by Stonebridge, and I was very pleased with the service. Shazu Khan was punctual, knowledgeable, and explained the valuation clearly. The visit was professional and informative, and I would highly recommend them to others considering selling.

24 de novembro de 2025
Opinião espontânea
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Resposta da Stonebridge Residential Sales & Lettings

Thank you for taking the time to share your experience. We're delighted to hear that Shazu provided a punctual, knowledgeable, and clear valuation service. It’s great to know the visit felt professional and informative—that’s exactly the standard we aim for.

We truly appreciate your recommendation, and if you ever need any further advice or support, we’re always here to help.

Classificada 5 em 5 estrelas

Absolutely Amazing

Afzal was absolutely fantastic in selling my house. From start to finish, he was professional, reliable, and kept me updated throughout the entire process. His knowledge, communication, and dedication made everything smooth and stress-free. He consistently went above and beyond to ensure the sale progressed quickly and efficiently.

I’m genuinely impressed with his service and would highly recommend Afzal to anyone looking to sell their home. A true 5-star experience!

5 de dezembro de 2025
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Resposta da Stonebridge Residential Sales & Lettings

Thank you so much for this amazing feedback. We’re thrilled to hear that Afzal provided such a smooth and stress-free experience while selling your home. His dedication, clear communication, and commitment to going the extra mile are things we’re incredibly proud of, and it’s wonderful to see that reflected in your experience.

We truly appreciate your recommendation and your trust in us. Wishing you all the very best for the future—if you ever need any further assistance, we’re always here to help.

Classificada 5 em 5 estrelas

Stonebridge was fantastic!…

Stonebridge was fantastic all the way through, supporting us every step of the way with the sales of our property. Mitul was particularly helpful and always approachable, friendly but very professional. We would highly recommend Stonebridge!

9 de novembro de 2025
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Resposta da Stonebridge Residential Sales & Lettings

Thank you for taking the time to share such positive feedback. We’re committed to delivering a seamless, end-to-end sales journey, and it’s excellent to hear that the experience landed exactly as intended.

Mitul will be pleased to know his proactive and professional approach added real value throughout the process. As a team, we strive to stay approachable, solutions-focused, and commercially sharp at every stage, so your comments truly resonate.

We appreciate the recommendation and remain on hand should you need any further support in the future.

Classificada 2 em 5 estrelas

A wasted few months

Initially was impressed with the enthusiasm to sell our property and the promises of a team that is small but motivated so listed to sell with Stonebridge. Was guided by the agent on price which seemed a fair asking price. However, once we signed the contract the communication and professional service pretty much stopped.

There was confusion about having our property photos taken resulting in us taking time off work to have the photos done on the date agreed on the phone, but then to be told on the day that they were too busy (via a message with a laughing face emoji) after I contacted them to ask where they were. This should have been a clear red flag to me.

We were listed for 12 weeks and had no viewings during this time. I received 2 calls during those 12 weeks but no feedback could be given about why we had no viewings. When I suggested we consider dropping the price on the 2nd phone call, the agent asked for 10 mins to consider the price drop before calling me back, but the return phone call never happened.
Excuses such as people in the office being away for various reasons, or 'not wanting to bother me' were given to explain why they had been too busy to call during the 12 weeks.

I was so disappointed after listing with Stonebridge on a promise of a more personal service with clear communication, and an initial enthusiasm to sell our property. A wasted few months.

26 de outubro de 2025
Opinião espontânea
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Resposta da Stonebridge Residential Sales & Lettings

I’d like to highlight that Stonebridge consistently delivers a high-quality service, reflected in the fact that 93% of our reviews are 5-star. We maintain active communication with our vendors, ensuring they are regularly updated on progress, strategy, and market feedback.

This particular property arrived with us after being listed elsewhere for over a year without success, which naturally presented inherited challenges. Within the short period it was with Stonebridge, market conditions for flats were volatile, and overall buyer engagement across the sector was limited.

I reached out to Jessica directly at the time to acknowledge the communication concerns, and that dialogue was received positively and with appreciation. It’s clear, however, that some elements of the situation were interpreted differently by the vendor, and I recognise that I could have been more transparent early on about the realities of the market and the property’s position within it.

My intention throughout was to be considerate and supportive, particularly as Jessica had just welcomed a new baby. That empathy may not have translated as intended, but it was offered sincerely.

At Stonebridge, our ethos is to go above and beyond for our clients, and where outcomes fall short of expectations, we take ownership and address it constructively. While we regret that Jessica felt disappointed, we genuinely wish her and her family the very best going forward.

Samim

Classificada 5 em 5 estrelas

Stonebridge - highly recommended

Afzal Ahmed and Shazu were very professional and efficient in dealing with purchase of a property. It took some extra time on my part but they were patient and understanding. I recommend anyone to use their excellent service.

4 de setembro de 2025
Opinião espontânea
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Resposta da Stonebridge Residential Sales & Lettings

Thank you so much for your kind words. We’re delighted to hear that Afzal and Shazu were able to support you throughout your purchase. We understand that these things can sometimes take a little extra time, and we’re glad their patience and guidance made the process easier for you. We truly appreciate your recommendation and wish you all the best in your new property. If you ever need anything in the future, we’re always here to help.

Classificada 5 em 5 estrelas

The team at Ashtree Park

The team at Ashtree Park, Barnard Castle have been amazing from start to finish. They have been so friendly and welcoming and made us feel at home straight away with the most fabulous of welcome packages. We had a few snagging issues (but all minor) and the team couldn’t be any more helpful and kind in putting them right promptly, they really couldn’t help enough. They have brilliant with our dog fussing her to bits each time they have passed. Will miss the team when they have finished and moved on.

2 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent and speedy service

Mitul and the rest of his team have provided an excellent service throughout the process of selling our house. The staff is extremely helpful, communications were always up to date and the entire sales process was handled very efficiently. We would definitely recommend Stonebridge to others.

23 de setembro de 2025
Opinião espontânea
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Resposta da Stonebridge Residential Sales & Lettings

What a lovely review. Pleased to hear you had a great experience throughout the sales process

Wishing you all the success for the future

Classificada 5 em 5 estrelas

Stonebridge, highly recommended

Shazu and the rest of the team at Stonebridge provided an excellent service in the sale of my flat. They were friendly and the communication was excellent. There were a few twists and turns involved in the sale (no fault of Stonebridge's). They worked hard to overcome every hurdle in a professional and transparent way. In my opinion Stonebridge earned every penny of the commission when the sale eventually went through - at the asking price. Highly recommended.

16 de julho de 2025
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Resposta da Stonebridge Residential Sales & Lettings

Thank you so much for your wonderful review. We’re delighted to hear that Shazu and the rest of the team provided an excellent service throughout the sale of your flat. It’s great to know our communication and friendly approach helped make the process smoother, especially with the unexpected twists along the way.

We truly appreciate your recognition of the hard work and transparency the team put in to overcome each hurdle. Achieving a successful sale at the asking price is always a fantastic result, and we’re glad we could deliver that for you.

Thank you again for your trust and your recommendation. If you ever need our support in the future, we’re always here to help.

Classificada 5 em 5 estrelas

Highly recommend!

I had a pleasure to receive a call back from Laura who was very professional and friendly. She took the time to listen to me describing the situation I am in and I was able to get valuable advice from Laura. Very helpful.

22 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We have used Stonebridge to let our…

We have used Stonebridge to let our property and they have found us excellent tenants and been superb to work with. We have been letting properties for a long time and used many agents but Faisal has been by far the best. I highly recommend them.

13 de janeiro de 2025
Opinião espontânea
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Resposta da Stonebridge Residential Sales & Lettings

Thank you so much for taking the time to share your feedback. We’re delighted to hear that your experience letting your property with us has been so positive. Finding excellent tenants and providing a smooth, reliable service is always our priority, and it’s wonderful to know we delivered that for you.

Your kind words about Faisal mean a great deal—he takes great pride in his work, and we’re thrilled to hear he’s been the best you’ve worked with.

We truly appreciate your recommendation and your continued trust in us. If there’s ever anything more we can support you with, we’re always here to help.

Classificada 5 em 5 estrelas

The Best Guide for a First-Time Homebuyer

I had the absolute pleasure of working with Afzal to buy my first home, and I truly couldn't have asked for a better experience. He is incredibly friendly, caring, and kind. Throughout the entire process, he made me feel supported and confident, always taking the time to answer my endless questions with patience and understanding. Even after I moved in, Afzal continued to help me with anything I needed, going above and beyond every step of the way. I can’t thank him enough for his support and dedication. I highly recommend Afzal to anyone looking for a genuine and knowledgeable real estate professional!

25 de março de 2025
Opinião espontânea
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Resposta da Stonebridge Residential Sales & Lettings

Thank you so much for sharing such a wonderful review. We’re truly delighted to hear that your experience buying your first home with Afzal was so positive. Taking that first step onto the property ladder can feel overwhelming, and it’s fantastic to know he was able to guide you with kindness, patience, and genuine care throughout the entire journey.

We’re especially pleased that his support continued even after you moved in—going above and beyond for our clients is something we value deeply, and your words reflect exactly the level of service we aim to provide.

Thank you again for your trust and your recommendation. We wish you many happy years in your new home, and if you ever need anything in the future, we’re always here to help.

Classificada 5 em 5 estrelas

Excellent estate agent, highly recommend

Used Stonebridge to sell my property, Shaz was very professional and knowledgeable. Very responsive, and we had regular updates. Highly recommend Stonebridge!

4 de fevereiro de 2025
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Resposta da Stonebridge Residential Sales & Lettings

Thank you for taking the time to leave this great review. We’re delighted to hear that your experience selling your property with us was such a positive one. Shaz’s professionalism, knowledge, and responsiveness are qualities we’re very proud of, and it’s wonderful to know they made the process smooth and well-communicated for you.

We truly appreciate your recommendation and your trust in Stonebridge. If you need any support in the future, we’re always here to help.

Classificada 5 em 5 estrelas

Stonebridge Estate Agents - Amazingly Positive Experience

From the outset I knew I had made the right choice when I trusted Stonebridge Estate Agents with the sale of my property. I undertook the correct due diligence as well as meeting with three other estate agents before engaging Stonebridge. However, after my first meeting with Stonebridge I knew this was the company I wanted to go with. The conversation was friendly, open and honest, without any pushy sales techniques. There was a genuine honesty regarding matching the right buyer with the right property; thereby ensuring all parties gained the maximum value from the sale.

Stonebridge arrived prepared with a clear outstanding of the marking strategy and the most likely sale price within the current market, which was exactly what the property sold for. As an overseas seller there were the additional issues around the security of the property which Stonebridge proactively managed. Communications were regular and ensured that I was fully informed through every step of the process, with and despite the 11 hours’ time difference with the UK the response times were exceptionally prompt.

Again, not being a UK resident meant I didn’t have the connections into ancillary services needed for the sale. However, Stonebridge went above and beyond by helping me find good companies to support me throughout the process. This provided me with a high level of comfort that I was in the right hands.

I cannot recommend Stonebridge highly enough, my sale was completed in just over two months, despite the Christmas break and as previously mentioned I got full asking price. If you’re considering selling make sure you reach out to the team at Stonebridge before committing with any other company.

31 de janeiro de 2025
Opinião espontânea
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Resposta da Stonebridge Residential Sales & Lettings

Thank you so much for taking the time to share such a thorough and thoughtful review. We’re delighted to hear that your experience selling your property with Stonebridge exceeded your expectations from the very first meeting.

It’s wonderful to know that our approach—friendly, honest, and focused on matching the right buyer with the right property—gave you confidence in our service. We’re especially pleased that our marketing strategy, proactive management, and regular communication helped make the process smooth and transparent, despite the challenges of the time difference and being an overseas seller.

Going above and beyond to connect you with trusted ancillary services is something we always strive for, and it’s gratifying to hear that this gave you peace of mind throughout the sale. Achieving full asking price in just over two months, including the Christmas period, is a fantastic outcome, and we’re thrilled we could deliver this for you.

Thank you again for your kind words and your high recommendation. It was a pleasure supporting you, and we’re always here to help with any future property needs.

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