I received a broken product, they refused to refund or offer a replacement. The product was poorly made and barely resembled what was sold. I would never recommend buying a product from them
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I have received numerous compliments and subsequent inquiries about where I bought this case. NO unsightly, irritating clasp and the folio design flops closed when you store it or place it down, aide... Ver mais
Took forever to receive. Advertised 7-10 days for delivery, turns out that meant 7-10 business days after we finally ship your product. Took nearly 3 weeks to receive. Yes, this did still meet the gui... Ver mais
A empresa respondeu
The item wasn't as advertised, the pictures show the lip on the edges coming up and somewhat covering the phone but the actual product barely had enough to cover the edges. Return communications were... Ver mais
A empresa respondeu
1,5
Muito mau
96 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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The phone cover is made of good quality…
The phone cover is made of good quality leather. Looks expensive. I have received a few compliments to where I bought it. It is nice to pay for something that I enjoy as I use daily.
21 de março de 2023
Even though the product was shipped…
Even though the product was shipped from California, when need to return product we need to mail to Australia. This is very deceiving.
6 de março de 2023
Resposta da styleeo.com
Dear Jinyi Allee,
Thank you for your feedback.
We would like to clarify that we do not have a fulfillment and return processing center in the USA. However, all the necessary information regarding our business address, the origin of our products, and where to return the products can be found in our refund and return policy, FAQs and shipping policy. We strive to be transparent with our customers and have no intention of deceiving or misleading anyone.
If you have any further questions or concerns, please do not hesitate to reach out to us.
Best regards,
Styleeo
Over priced thin piece of plastic.
You charged me 20+ dollars for thin piece of plastic case. I saw the exact same case for 3 dollars on ebay. I threw it in the trash already.
22 de fevereiro de 2023
Resposta da styleeo.com
Hello Andre,
Thanks for the feedback.
Sorry to hear about you did not like the product.
The product you bought is made of PC (Polycarbonates plastic) and shockproof TPU (Thermoplastic polyurethane). Most of the clear cases are made of these materials. There is no other material to make clear cases. We also sell leather cases made of PU leather and TPU. The $3 case does not even cover the cost of shipping.
Best Regards
Styleeo
I need to exchange for iPhone 11 Pro.
I received exactly what I ordered, the problem is that I ordered the wrong size! I need the same item in the right size to fit my IPhone 11 Pro.If there is a way to do an exchange, please let me know. Thank you!
17 de fevereiro de 2023
Resposta da styleeo.com
Dear Tana,
Thank you for providing us with your valuable feedback.
We are sorry to hear that you purchased the wrong product. However, we are more than happy to assist you in resolving this matter. Please do not hesitate to contact us at contact@styleeo.com.
Best regards,
Styleo
Took way longer than said to get my…
Took way longer than said to get my phone case! And the phone Cass was cheap plastic, terrible quality, not even close to what the add said
1 de março de 2023
Resposta da styleeo.com
Hello Garland Vick,
Thanks for the feedback.
Your order was delivered as per the shipping option you chose and within the estimated delivery time frame given at the checkout. The case you bought is the best selling case of 2022. Its made of a shockproof PC and TPU. Not liking the product comes down to personal choice.
Regards
Styleeo
It was the wrong size and ..
It was the wrong size and ... Material was disappointing. Looks better in photo
12 de janeiro de 2023
Resposta da styleeo.com
Hello Towner Galaher,
Thanks for the feedback.
Our customer service record shows that we DID NOT send you the wrong size product. Instead, you BOUGHT the WRONG PRODUCT and you have also confirmed that in your email.
We accepted your return request but you did not even return the wrong product.
Our products are made of high-quality material.
Feedback helps us to improve our products and services but false feedback doesn't.
Regards
Styleeo
Shipping time was 3 weeks plus about 4 days before they shipI ordered the product about nov 13th
I ordered the product about nov 13th, it shipped on Nov 17th. It arrived on Dec 8th. It comes directly from China not the US like they lead you to be with the 3-5 day shipping thats not true. The product it self would provide no protection for your expensive phone. Don't throw your money away.
17 de novembro de 2022
Resposta da styleeo.com
Hello Barbara Yoshimura, thanks for the feedback.
Our record shows that you have chosen the FREE standard shipping option(estimated delivery of 7-10 business days) business days are Monday To Friday. 5-7 business days are for Paid express shipping. Customers can see and choose both shipping options with estimated delivery time at the checkout before making a payment.
PLEASE CHECK Your location its Honolulu which comes under the remote location.
We do not deliver the products it is delivered by the logistics and postal services.
Where the products come from it is clearly mentioned in our shipping policy.
Not liking the product comes down to personal choice.
Regards
Styleeo
You all sent me the incorrect item
You all sent me the incorrect item. You sent me for the last model phone. I saw a message that it would be corrected and it never happened. A long wait for the wrong item.
15 de novembro de 2022
Resposta da styleeo.com
Hello Roii Bailey,
Thanks for the feedback. Our record shows that we have sent you the product as per the order details we received. Your order was also delivered within the estimated delivery time frame chosen by you at the checkout. You never contacted us regarding any issues related to your purchase.
Please check if you are contacting the right company for your purchase. It is easy to get confused when you have made multiple online purchases from multiple companies.
Regards
Styleeo
Too long of delivery time.
15 de dezembro de 2022
Resposta da styleeo.com
Thanks for the feedback.
Our record shows that your order was delivered within the estimated delivery time frame chosen at the checkout.
Regards
Styleeo
DON’T BUY FROM STYLEEO!!
It took exactly one month to receive our order! I emailed them on several occasions, telling them to stop the order and reimburse us but they assured me the order was on the way. I told them I would refuse the order which they didn’t comment on. We finally received the order, I marked “refused” and threw it in the mailbox at the post office. I emailed them again and let them know that it had been received and we refused it and sent it back. I was then told that if I refused it, it would go to some distribution center & discarded. They would not refund me until they got the product back to their office. How convenient they tell me that earlier. It was all a bunch of BS and I would never recommend them or order from them again!
14 de dezembro de 2022
Resposta da styleeo.com
Hello Lori Alcamo,
Thanks for the feedback.
Our record shows that there was some shipping delay related to your package. All those delays were from logistics and USPS processing related. Unfortunately, we cannot control that part of the process. We do not deliver the products it is delivered by USPS.
In order for us to issue refunds, customers have to return the product to our return shipping address.
Regards
Styleeo
Great product!
10 de outubro de 2022
I never received my order and it been…
I never received my order and it been over a month.. I wish I had read the reviews before I ordered from this company. I did send a message but never got any response back..
27 de setembro de 2022
Resposta da styleeo.com
Hello Cary Royce, thanks for the feedback. Our record shows that your package was lost during transit by USPS. We have also refunded your money. Unfortunately, we did not receive any message from your side. If you have any questions please feel free to contact us.
Regards
Styleeo
Needs a fix for wireless car charging
I purchased this to be used with a wireless car charger/holder. However, due to the placement of the magnets in the case, wireless charging doesn't work. If the magnets were located closer to the corners, I believe this issue could be solved. I'm now back to pulling my phone out of the case as I did previously...
18 de outubro de 2022
It took a very long time to some even…
It took a very long time to some even when I paid for expedited shipping.
Case is quite thin and flimsy.
15 de setembro de 2022
Resposta da styleeo.com
Hello Clare Rainone,
Thanks for the feedback. Sorry to hear about you did not like the case.
Our record shows that we shipped your order on the 21st of September and delivered on the 28th of September within the estimated delivery time frame given at the checkout(5-7 business days). If you have any questions or if you want to return the product please contact us at contact@styleeo.com
Regards
Styleeo
Ciara and the Stylist are amazing.
7 de outubro de 2022
My order was exactly as described on…
My order was exactly as described on the website. This is my favorite phone case I have ever owned! The only reason I can't give five stars is because of shipping delays.
3 de outubro de 2022
Took forever
Took forever to receive. Advertised 7-10 days for delivery, turns out that meant 7-10 business days after we finally ship your product. Took nearly 3 weeks to receive. Yes, this did still meet the guidelines, however, I feel that communication was intentionally misleading.
24 de agosto de 2022
Resposta da styleeo.com
Hello Dillon Bell, thanks for the feedback. Our record shows that your order was delivered in 14 days, not three weeks, within the estimated time frame. On our product page, checkout page, and in our shipping policy, the estimated time frame for Standard shipping is 7-10 business days. We offer express shipping also. If you have any questions, please don't hesitate to contact us.
Regards
Styleeo
The phone cover is nice
The phone cover is nice. Very happy with it. One pronlem was i got a notice of a monthly payment eich I cancelled . I thought payment had been made and was getting charged again. My mistake. Got in trouble with pp.i mailed payment. Everything should be ok. Product is great. Thank you
9 de setembro de 2022
Resposta da styleeo.com
Hello Bonnie, thanks for the feedback. Glad to hear that you liked our product. Paypal payments look after by the Paypal. We just provide the payment options to the customers. Any issues related to payment is directly link to the payment processors. Its nothing to do with our website. If you have any queations or queries please contact us via or website.
Regards
Styleeo
I ordered incorrectly
I ordered incorrectly, sent an email for a resolution and received prompt replies from customer service. Very satisfied.
7 de setembro de 2022
The item wasn't as advertised
The item wasn't as advertised, the pictures show the lip on the edges coming up and somewhat covering the phone but the actual product barely had enough to cover the edges. Return communications were easy but the product had to be returned to Australia and I purchased this in the US. Wish this information was transparent on the FAQs. Did not end up returning due to having to be responsible for the postage (which I was aware of), did not end up using the case as well so it was trash. Product wasn't worth the price, looked way better in pictures and not functional as intended.
5 de setembro de 2022
Resposta da styleeo.com
Hello Rachel, thanks for the feedback, our record shows that, the product you have bought have 0.2mm of coverage on the edges. Which is mentioned on our product photos. The pictures on our product pages are from different Samsung phone model. Cases are designed according to the phone shapes and sizes. Your phone has a curved edges. Not much can be covered on the edges. It can affect the usablitiy of your phone. All the information about the returns are in our refund & return policy.
Regards
Styleeo
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