Sugo Toys Opiniões 

Great prices, awesome customer service and quick postage. Highly recommend

Simple website easy to find what your looking for Iv never had any issues with them 10/10 for sugo

Buy from them all the time, they’re great well packaged and ships quickly.

Competitive price, a website that facilitate targeted purchases via filtering by manufacturer or action figure etc

Amazing collection
Amazing customer service

Like a previous review mentioned before, they’re great until you have a problem. I had a figure arrive broken and they gave me a small $10 store credit or return the figure which I wouldn’t be able to get again. I didn’t want to lose the figure. Mind you, this was a figure costing over $300. More recently, I’ve had an even more valuable figure shipped with the wrong house number on the label when I made no errors in typing my correct house number. This is extremely concerning and I let them know. I’ve had no response yet but I do hope Sugo looks into that as they shouldn’t be mislabelling items that may end up in the wrong hands and leaving the customer at a loss.

I used to have my figures shipped to a parcel locker but postage prices must have changed as they can only do that if you pay extra to cover Australia post fees now? Or use their couriers and deliver it to your house without extra post fees. Having the right address on the label is integral now.

Preorder releases are also completely unknown, being pushed back or labelled as the year with no month whilst many other sites get their stock and even sell stock cheaper. Sugo is no longer the cheapest and certainly isn't the quickest. If you have orders already, you can’t do anything as deposits will not be refunded unlike other places. I’ve spent a lot of money supporting Sugo exclusively over the years.

If you also have multiple items that are eligible for “free shipping”, be aware that they might not be if they release at different times and end up being shipped separately. This will generally incur a separate shipping fee if the item is under their free shipping value.

Unfortunately, I don’t think I can recommend them anymore and I don’t feel like they are reliable after too many negative experiences that I’ve chosen to wave over the years.

Great service and experience at the Haymarket store! Very friendly and definitely will be going back again, thanks

Dishonest shop, run !

Good service, got my item in time and well packaged. Very happy customer

Easy website to navigate, great price for the product. The shipping was quick and efficient and arrived safety with no issues.

Great prices, huge variety of stock and pre order items. Always package items with care, so they arrive with zero damage . Fast delivery. This is my favourite store.

Great retailer with great stock options and reasonable prices and flexible options

Clear communication, questions answered quickly, and had no issue when attempting to combine orders together for shipping!

Easy to pre order items on the website. The staff are great! Wide range of items to choose from and the prices are very fair and competitive. Love picking up my orders from the Hurstville store.

During EOFY sales I purchased a Myethos Starlets statue. It arrived within a reasonable amount of time but I immediately noticed that the packaging rattled. The postal box and the statue box were undamaged so whatever was wrong happened at the warehouse. I filmed an unboxing video and discovered that a panel of the base had come away which directly impacts the turning mechanism. I contacted Sugo and waited... and waited... and waited. It took two reminders that I was waiting for a response... of less than 10% credit. No refund. Just store credit. I was furious and told them so, especially as the only other option was to send it back. I went, do the math! Better to give a decent refund or even decent store credit than go through all this. Now the only option they've given me is to return it and they'll fix it if possible and send it back. If not, then a full refund. It's like, again, I don't want to lose the statue! It was the last one. I can't get it elsewhere. I've purchased so many times from Sugo and never had a problem but then, I've rarely had to contact their customer service. Now that I have, I felt it only right to leave my honest, frustrated opinion out there. Yes, they're great until there's a problem... then good luck getting a reasonable and timely response

Quick delivery and great products!!
The team are always quick to communicate if something goes wrong (which is very rare!), a great range of products at a great price. Thanks guys!!

Sugotoys has a fantastic selection at pretty reasonable prices. The website is easy to use. I did have one item posted to an incorrect address but it was remedied quickly and very easily. Would definitely recommend them.

product arrived quickly and in good condition :)

The item arrived very carefully packed and secure and was protected well all items were exactly as shown from the advertisement and over all very happy with the purchase I will gravely concider buying again from this seller and would like to say thank you so very much