Called for ETA as delivery was delayed due to supplier issue, sunbelt raised a complaint and went above and beyond to sort out the problem. Was offered a replacement product which was more expensive b... Ver mais
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A empresa respondeu
Informações sobre a empresa
- Loja de maquinaria e equipamento de construção
- Loja especializada em ar condicionado
- Loja de roupas de segurança e de trabalho
- Fornecedor de equipamento de segurança
Escrito pela empresa
Sunbelt Sales is a one-stop online e-commerce shop for your tool and specialist equipment buying needs.
Informações de contacto
Reino Unido
- sunbeltsales.co.uk
4,8
Excelente
349 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Terrible product avoid it has cost me…
Terrible product avoid it has cost me over £200 unfortunately fails to turn on fuse is not faulty product worked for under 8 months using it only in winter because the laundry drying feature is not worth bothering with owned product less than two years waste of money avoid this unit also costly to dispose contains refrigerant.
17 de setembro de 2024
Opinião espontânea
Resposta da Sunbelt Sales
Good Afternoon and Thank you for taking the time to leave us a review
It is unfortunate that we are unable to offer a repair on your unit due to the model now being obsolete. I believe we have offered some discount on a new model and if you would like to take this offer please email orders@sunbeltsales.co.uk
Kind Regards
The Sales Team
Brilliant service
Brilliant service, great price! Fully recommended and will buy again from them!
30 de agosto de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Very good
Very good, there was a slight delay with dispatch, however this was quickly resolved when questioned and I received my delivery the following day
29 de agosto de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
No fuss site.
No fuss site.
Easy to order, goods delivered within a week
Product as described
27 de agosto de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Found what I was looking for at a very…
Found what I was looking for at a very good price, updates on delivery and fast delivery time,
22 de agosto de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Super efficient
Super efficient, item arrived well packaged , very happy
Thank you
19 de agosto de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Delivered in perfect condition
Delivered in perfect condition. No damages to the unit whatsoever. Company should consider offering extended warranty at a cost of course!
12 de agosto de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Great service received next day
14 de agosto de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
I WAS EXPECTING IT A BIT MORE POWERFUL…
I WAS EXPECTING IT A BIT MORE POWERFUL I DONT THINK ITS WORTH THE AMOUNT IT DOES THE SAME JOB AS THE FANS!
9 de agosto de 2024
Resposta da Sunbelt Sales
Good Afternoon Sam
Thank you for taking the time to leave us a review
The Evaporative cooler you have ordered is the one of the most common forms of cooling for environments that are unfit for vented air-conditioning.
The main draw back to evaporative coolers is that the cooling ability is largely dictated by how cold the water in the machine is. If you add ice to the specialised compartment, or keep a steady feed of cold water into the tank you should find the cooling output will increase
If there is anything else we can do to help in the meantime or you would like some advice on your machine, please contact us at orders@sunbeltsales.co.uk and we will be more than happy to help
Kind Regards
The Sales Team
good quality arrived in good time
9 de agosto de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Easy to use. Fast delivery. A+++
Nice clear website, with easy to use checkout. Delivery was super quick - will be using again shortly!
19 de julho de 2024
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
Resposta da Sunbelt Sales
Thank you for your kind review
If there is anything we can do to help for the future or you have any further feedback on how we can improve, please don't hesitate to get in touch via orders@sunbeltsales.co.uk or on our dedicated phone line 03301759558
Kind Regards
The Sunbelt Sales Team
So far not impressed with service
Failed to deliver on first promise day, next day tried to deliver to wrong address. Then was emailed to tell us unit damaged by courier. A new Air Conditioner was sent with a different courier. However now trying to contact Sunbelt for help as remote control not working with air conditioner as it should.
8 de julho de 2024
Resposta da Sunbelt Sales
Good Morning
Thank you for taking the time to leave a review
Please be aware the prodcuts that do offer next delivery delivery have a dispatch cut off of 15:00 and your order was placed at 15:30. Although we do our absolute best to ensure all orders are despatched as quickly as possible we are bound by our couriers and their collection times.
We apologise that your original unit arrived with damage sustained in transit and we hope the time frame in which we sent the replacement was acceptable
Im now told the engineer has also managed to troubleshoot the issues you were having with the machine via a phone call and the machine should now be functioning properly
If there is anything we can do to help for the future of you need any further support with your product please dont hesitate to get in touch with us via Orders@sunbeltsales.co.uk or our dedicated Phone line 03301759558
Kind Regards
Tom
Very efficient and quick dispatch
Very efficient and quick dispatch, only slight niggle was that I couldn't track the delivery and was given no warning on when it might arrive.
1 de julho de 2024
Prompt and well priced
I’ve bought three dehumidifiers from Sunbelt sales and I’ve been impressed by their range, pricing and delivery. Always my first choice of supplier.
28 de junho de 2024
Fral EVC45 Evaporative air cooler
After the success of the Honeywell coolers, I decided to purchase a Fral EVC45 evaporative air cooler, sadly on delivery the cooler was broken, I called Sunbelt sales and spoke to Clare, who worked efficiently and quickly to resolve the issue, I felt reassured and guided through the process and treated as a valued customer at all times, Clare connected with her team quickly and Tom called me and arranged delivery of a new cooler and pick up of the broken one.
Well I can't speak highly enough of the team at Sunbelt, my new unit was delivered at 9.09 am the very next morning.
As someone who has never been in this situation before, I am so grateful for the quick action of Clare and Tom at Sunbelt Sales, their work ethic is outstanding, but I suspect they would say all in a normal days work, for me I appreciated all the support I got from the team who made this resolution run so smoothly, quickly, and efficiently.
The reason I chose Sunbelt Sales to purchase products from, as it was one of the very few sites that provided good value for the customer at affordable prices, with out any added extra of hidden delivery prices. Sunbelt sales offered quick delivery as standard with no hidden costs when you get to the basket.
Keep up the good work up guys, Good products at affordable prices excellent service.
25 de junho de 2024
Order arrived within 48 hours.
Order arrived within 48 hours.
Good customer service
26 de junho de 2024
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