Contacted them after what I believed to be an acceptable mis-sale in the product page title and were not willing to help. Still not sure if you can call a tap a "mixer" tap if it only supplies 1... Ver mais
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Leia as opiniões dos outros
Please ignore all negative reviews about customer service, these guys are great. Unlike some say, you can speak to them on the phone, but the easiest way to communicate is via email. They ALWAYS respo... Ver mais
A empresa respondeu
Seriously. You have guts to answer that way. You mess up with one delivery but it makes issues for a lot of people, contractor, tilers, plumbers, electricians, skimmers and owners etc. and you expe... Ver mais
A empresa respondeu
Easy website to navigate and prices have some good discounts. The goods arrived in perfect condition and well packaged. However, pricing structure is a bit strange whereby a Hansgrohe thermostatic sh... Ver mais
Informações sobre a empresa
Escrito pela empresa
Your online partner in bathroom and kitchen products. With +300,000 products from quality brands such as Villeroy and Boch, Grohe, and Hansgrohe we help you realize your dream bathroom and kitchen!
Informações de contacto
Landwehrstrasse 14, 64293, Darmstadt, Alemanha
- 020 3322 9157
- service@superbath.co.uk
- superbath.co.uk
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Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick delivery and very good price for…
Quick delivery and very good price for high qualisty goods.
You keep spare parts and respond…
You keep spare parts and respond quickly. Transport costs are high, but coming from EU this is understood. Thank you Youna
Excellent service, brilliant product.
Ordered my item on a Saturday and it was delivered by the next Wednesday or Thursday. Excellent service. Very pleased with the product. It was a push plate for our Grohe wall hung toilet which we bought in brushed brass to match our other fixings. Great service, good price. Would recommend and would order again.
very satisfied with the product i…
very satisfied with the product i ordered, very good price, ordering was very easy and it was delivered on time.
Fast delivery to the UK
Fast delivery to the UK. Good communication throughout and a great price.
Great Shopping Experience
Easy to navigate website and great price on Hansgrohe shower
Excellent customer service
I ordered several large items, it turned out I made a few mistakes with the Geberit toilet frame, which was entirely my mistake. I contacted Super Bath over the weekend and at 8:30am Monday morning Léo was already looking at it. It was all sorted out quickly, full refund given, no wrong items sent out. This was excellent customer service, Thank you Léo.
Our replacement Dursley Starck toilet…
Our replacement Dursley Starck toilet seat was competitively priced and arrived from Germany in 5 days. Very pleased.
Shoddy customer service
Superbath stated that the items I ordered were in stock, I ordered them 10 days ago, they now say that the items will be delivered in approximately 3 weeks and they refuse to cover the cost of 2 deliveries

Resposta da SuperBath.co.uk
Damaged item quickly replaced
I had an issue as one of the items supplied was damaged. Superbath quickly arranged a replacement without any problem.
Great experience - thanks again.
I had a great experience at SuperBath. After moving house, I could not find a toilet seat that fit the toilet because it had awkward dimensions. SuperBath was the only website to stock the one I needed. I enquired via email to check they definitely had the item in stock and received a prompt and friendly response. When I ordered the toilet seat, I was able to follow clear tracking updates for the delivery to my front door. The product was also carefully packaged.
I just want to say thanks very much again. I was going mad as I had almost exhausted all options of completing the bathroom! I will definitely use SuperBath in future.
Excellent communications and service. Great prices. Recommended.
Excellent service and good communications from the staff at SuperBath at every stage of the process. I ordered over £2,500 of bathroom equipment. Some of the items had a long lead time, but the whole delivery came very securely packed and on a pallet.
This is a German company, but many of the items they sell are manufactured in Germany so I don't see this as an issue. Their prices are very competitive.
There are several negative reviews on Trustpilot, but that was not my experience. I would very happily use them again and highly recommend them.
Not a UK business!
The UK website is misleading because products are shipped from Germany and given a choice I would always order from a company that is really UK based and ship stock from a UK shop or warehouse.

Resposta da SuperBath.co.uk
Awful service
Awful service. I ordered a toilet frame and it never arrived. Supposedly tried a few times to deliver the item but failed. They blamed the delivery company and when i asked for a refund they said they have to wait for the item back. God knows, they might have lost it for all i care. Its been over 2 weeks now and i still have not received the refund. I would say this is a scam

Resposta da SuperBath.co.uk
Fast efficient service
Fast efficient service - would definitely use again and recommend
Bathroom Accesories
I ordered a couple of items from this supplier for the first time. I found this supplier very efficient as well as delivery time. I would recommend it.
Great product,smooth transaction.
Fantastic company with a prompt…
Fantastic company with a prompt delivery. I would most defiantly use them again!
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