A very frustrating experience. I had £51.33 in Super Cash Rewards from a Carlton Leisure purchase and simply wanted to know how to use it. Super told me to go to Carlton Leisure, shop norma... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Ver mais
A empresa respondeu
Really good experience, I have used super payments a few times now the rewards scheme works well.customer service is really good they sorted my problem fast
A empresa respondeu
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Super Payments
Escrito pela empresa
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Informações de contacto
123 Buckingham Palace Road, SW1W 9SH, London, Reino Unido
- support@superpayments.com
- superpayments.com
4,3
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Absolute rubbish
Absolute rubbish, it was meant to use my money sitting which expires tomorrow and it didn’t take it off. This site is a scam
20 de maio de 2026
Opinião espontânea
Resposta da Super Payments
We're sorry to hear this, Christina!
Please note, Cash Rewards are not interchangeable and must be spent where they are gained.
That said, we'd be happy to look into this for you. Can you please contact our team via support@superpayments.com with your mobile number and email address.
We hope to hear from you.
Excellent customer service & real cash…
Excellent customer service & real cash rewards for my usual shop! Highly recommend trying! 😊
19 de maio de 2026
Opinião espontânea
Resposta da Super Payments
Thank you so much for your review, Emma! We're delighted to hear that you're a fan of both our product and service. 🤩
Would recommend hassle free.
5 de maio de 2026
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 stars and especially your recommendation, Karen! 😊
Easy,very quick and mostly helpful
Easy,very quick and mostly helpful
13 de maio de 2026
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 star review, Muhammad! We're delighted to hear that you are happy with both our product and service. 🤗
A great service and easy to use app
A great service and easy to use app. Overpayments can made easily. Good service team available to answer your queries.
12 de maio de 2026
Opinião espontânea
Resposta da Super Payments
Thank you, Hopkins Family! We really really appreciate your kind words and support. Also thank you for your 5 stars. ✨
Great value and good support
Great value and good support, we have had our feedback listened to and appreciate the low cost of the service.
12 de maio de 2026
Opinião espontânea
Resposta da Super Payments
This means a lot to us, Ian! Thank you so much for taking the time to leave us a review and of course for providing us with 5 stars. 🙏
Resposta da Super Payments
Thank you for your 5 star review! 🙌
I got a new number a d a new bank card…
I got a new number a d a new bank card due to it being stolen and now it’s caused all sorts of issues! My payment failed so I contact customer support right away where Vivienne gave me their bank details to pay, which I did immediately after, I am still being chased for payment! I’ve emailed the Aboard with no response! Still getting emails saying I haven’t paid this is shocking! I can’t log into my account as they have no was of getting me back into it, due to me changing my number and they can’t change it on the system? What age are we living in? Sound like they are back in the 80s. I am getting so frustrated now as I keep getting threatening emails but I have made my account up to date! Where is the support when you need it the most. I will be going to citizens advice to see how I can escalate to higher authorities. Poor , just so frustratingly poor! Sort it out
4 de maio de 2026
Opinião espontânea
Resposta da Super Payments
We're sorry to hear about your experience, Kristie. However, Super is a credit broker and not a lender. We kindly ask that you redirect your review to the relevant company. For anything else, we remain on hand to support.
Resposta da Super Payments
Thank you for taking the time to leave us a review, we really appreciate it! We're happy to hear that you're enjoying paying with Super. 🙂
Resposta da Super Payments
Thank you so much for your 5 star review, Chanelle! 🤩
Questionable...
Bit questionable that they use gift cards in order to give you the cashback but don't say that upfront... raises questions about chargebacks and how transparent and clear they are with the customer.
24 de abril de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for your review. Users can purchase a gift discount at a discounted rate e.g. paying £5 for a £10 gift card. We do not offer cash rewards for gift card purchases.
Additionally, all information on how to claim, returns and refunds are presented transparently prior to making a payment. Nevertheless, we'll take this opportunity to share your feedback with our team.
Should you require future assistance, reach out to our team via support@superpayments.com.
Good deals but gift cards purchase gets flagged by Barclays
Over all good deals on superpayments. Only thing bothered me while purchasing gift cards (with only pay via bank option). Payments get declined by Bank as super payments flagged as unknown merchant. Not sure how to take care of that.
23 de abril de 2026
Opinião espontânea
Resposta da Super Payments
Thank you so much for taking the time to leave us a review however, we're sorry to hear you experience isn't as seamless as we'd expect it to be!
If the payment gets declined, this is likely linked to your bank intervening and not our service. Perhaps you can raise this with them to ensure payments go through the first time?
Nevertheless, should you require future assistance, our team remain on hand via support@superpayments.com. 😀
Quick and secure i was felt at ease…
Quick and secure i was felt at ease knowing that my payment went through safely. Just a click of a button you can place an order no hassle just knowing that you can pay through installments or pay in full.
19 de abril de 2026
Opinião espontânea
Resposta da Super Payments
This is great to hear, Aqi! Thank you for taking the time to share your experience here and for providing us with 5 stars. 😎
Resposta da Super Payments
Thank you for your 5 star review - we really appreciate it! ✨
Fantastic payment tool can’t believe…
Fantastic payment tool can’t believe how much money I get off using super payments
15 de abril de 2026
Opinião espontânea
Resposta da Super Payments
We're so happy to hear this Maryam! Thank you so much for your review and 5 stars. 🤩
Audi RS3
Friendly customer service and very knowledgeable whilst dealing with enquiry then through to purchase.
3 de abril de 2026
Opinião espontânea
Resposta da Super Payments
Thank you so much for taking the time to share your experience here and for providing us with 5 stars - we really appreciate it! 🎉
I really like this company. Never had any issues with them
I really like
11 de abril de 2026
Opinião espontânea
Resposta da Super Payments
We're delighted to hear it Lee-Anne! Thank you for taking the time to provide us with 5 stars. ✨
I have been using this Super Payments…
I have been using this Super Payments with various trusted website/online shopping for a while now and i have no complaints, easy to use and saves me money off the next purchase.
6 de abril de 2026
Opinião espontânea
Resposta da Super Payments
We're so happy to hear this, Richard! Thank you so much for taking the time to share your experience here and for providing us with 5 stars. Our team remain on hand should you require any assistance. 🤩
It was a great experience everyone was…
It was a great experience everyone was kind and helpful. Thanks to Kali Ali and the other consultants, I'd recommend.
24 de março de 2026
Opinião espontânea
Resposta da Super Payments
We're so happy to hear about your experience, Jonathan! Thank you for taking the time to leave a review. 🙂
Hideous ...
23 de março de 2026
Opinião espontânea
Resposta da Super Payments
We're not too sure what you mean here, Craig. Our team can be reached via support@superpayments.com. Please do not hesitate to contact us should you require support.
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