A very frustrating experience. I had £51.33 in Super Cash Rewards from a Carlton Leisure purchase and simply wanted to know how to use it. Super told me to go to Carlton Leisure, shop norma... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
A very frustrating experience. I had £51.33 in Super Cash Rewards from a Carlton Leisure purchase and simply wanted to know how to use it. Super told me to go to Carlton Leisure, shop norma... Ver mais
A empresa respondeu
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Ver mais
A empresa respondeu
Really good experience, I have used super payments a few times now the rewards scheme works well.customer service is really good they sorted my problem fast
A empresa respondeu
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Ver mais
A empresa respondeu
Escrito pela empresa
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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123 Buckingham Palace Road, SW1W 9SH, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent products,price and customer care experience. Fast guaranteed next day delivery.
Very pleased.

Resposta da Super Payments
Excellent - got Cashback from previous purchase to use on new purchase - and new purchase generated more cashback in turn

Resposta da Super Payments
I spent over an hour reading about superpayments on their website, how their system works and how they are able to not charge any fees as well as looking at reviews on websites and some customers pages. I decided to join, however I was very annoyed that they do not take on sole traders only ltd companies, however a sole trader can have a ltd company. They just basically don't want the small businesses. Don't waste your time.

Resposta da Super Payments
Very fast and reliable,I think you can’t go wrong with super when you have other things to sought out super has away of helping because where I purchased last month doesn’t have paylater and nw I want to repurchase and I can find super on the payment section which is very very great of them

Resposta da Super Payments

Resposta da Super Payments

Resposta da Super Payments
Easy to order. Reminder emails helps. Free delivery too. Would recommend

Resposta da Super Payments
Very easy to deal with and if you have an issue they are quick to respond.

Resposta da Super Payments
Very reliable and fast service, also got money back on your next purchase.

Resposta da Super Payments
Like a few who've reported, very confusing and seems like i have been ripped off. Had started my contract 2 Nov 2025 where it was noted 5 months 0% option and then an interest of 29.9%, come February i have already had the interest added to my balance. I have cleared the total amount but the outstanding balance still shows 0.01 pence outstanding and the main page states nothing to pay. Also noticed the transaction page does not show in detail the payments you've made. You will have to track this through your own bank account. Not what you'd expect. I have already paid in excess of £200 just to keep my credit history clear. This is very annoying and worrying. Feels like you have been cheated.

Resposta da Super Payments
Excellent customer service, fast and helpful.

Resposta da Super Payments
So easy to use and the cashback is instantly off your order. Highly recommend

Resposta da Super Payments

Resposta da Super Payments
We’ve discontinued SuperPayments after losing confidence in the platform’s security and merchant support and this is after being a partner since late 2024.
This wasn’t a one-off. We’ve seen multiple orders where “fraud” notifications arrive days after purchase. For example, an order placed on 16 Feb 2026 was only flagged on the 20th Feb 2026. That’s not “early fraud detection” other providers flag this immediately.
We’ve also seen many high-value orders go through without 3DS authentication, and transactions being labelled “normal” when you’d expect risk checks/AI to challenge them.
Despite providing evidence, we lost every single chargeback, resulting in a £4K loss, so the “protection” didn’t protect us and the losses outweighed any benefit provided by the platform.
Communication and support were also poor: we later discovered our account managers had left with no communication to us, and a colleague who raised security concerns was met with a rude, dismissive response.
When we raised these issues and were offboarded, the reply was purely transactional with no apology and no attempt to address the concerns. Not a provider we can trust.

Resposta da Super Payments
Really I am very happy and very satisfied. Please keep it up and help others

Resposta da Super Payments

Resposta da Super Payments
I am very upset. I have just made a very small purchase online from a company new to me and assumed that Super Payments, the only option for payment by credit card, was simply a payment processor. I had never heard of them before. I have now received an email from them which implies that I am now somehow signed up with them for payments and rewards. I never asked for this and find it unacceptable to be deceived in this way. Is my credit card now linked with this company for future payments? I do not want this.

Resposta da Super Payments
Rubbish. Approved everything with id and all. They accepted everything then told me to return back to the site I was buying from. Went back and it just kept buffering saying checking eligibility for 13 minutes to be exact before I gave up and just paid the whole thing myself

Resposta da Super Payments
I am having issues with payment processing yiu ask me for a code I enter the correct code each time it says incorrect code why is this happening?

Resposta da Super Payments
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