A very frustrating experience. I had £51.33 in Super Cash Rewards from a Carlton Leisure purchase and simply wanted to know how to use it. Super told me to go to Carlton Leisure, shop norma... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Ver mais
A empresa respondeu
Really good experience, I have used super payments a few times now the rewards scheme works well.customer service is really good they sorted my problem fast
A empresa respondeu
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Super Payments
Escrito pela empresa
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Informações de contacto
123 Buckingham Palace Road, SW1W 9SH, London, Reino Unido
- support@superpayments.com
- superpayments.com
4,3
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use and generates money off…
Easy to use and generates money off purchases
2 de fevereiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 star review, Michelle! We're really happy to hear you're enjoying the ease of paying with Super and generating cash rewards! 🙌
Simply the best
Easy with the app and excellent payments , the best out there .
31 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for your words of encouragement, Gordon! We really appreciate you taking the time to leave us a 5 star review. 🙏
Been using this app for a while…
Been using this app for a while now.very easy to use.very good you get rewards for using it.( fabulous).keep doing what your doing.x
31 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for your kind words and 5 stars, Natasha! 😊
Been using this company for a few…
Been using this company for a few months and my experience has been A1, cash back rewards make it even more reason to return again and again, I’m so pleased I stumbled across you guys ….. saving the pennies is the name of the game , THANKS ☺️
28 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for sharing your experience here and providing us with such kind words, Josie! We're so happy to hear that what we've created is making such a great difference to shopping! 🛍️
Excellent encourages me to shop in the same place as I build my discount off purchases!
Excellent service, great rewards which is an incentive, it makes you want to use the same business again! You get repeat discounts; the more you spend the better the discount for the next purchase!
27 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Amazing review, Lauren! Thank you so much for taking the time to share your experience and providing us with 5 stars. We're delighted to see that you're a fan of our product and making the most out of those Cash Rewards! 🙌
Resposta da Super Payments
Thank you for your 5 stars, Mark! We're happy to hear you approve of our service. 🙏
Lve this site
27 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
We're happy to hear it, Patsyann! Thank you for taking the time to leave us a 5 star review. ✨
Resposta da Super Payments
Thank you for providing us with your 5 stars, Anthony! We're happy to hear you're happy with the ease in paying with Super and of course, the cash rewards! 🤩
Love this site
Love this site, rewards every time I spend online with a lot of companies, fast and efficient, always an alert or email 👍👍👍
22 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for leaving us such positive review, Sarah! We're delighted to hear you're making the most out of paying with Super. 💫
Disappointed
Very disappointed that I had been using Super Payments and all of a sudden without any notice they restricted me from my account and locked me out, I used to recommend it but now I would not at all.
22 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for your review, Cirese. Can you please contact our team via support@superpayments.com so they can look into this for you? We hope to hear from you.
Very terrible service and company
Very terrible service and company, I made an order, got a confirmation which I still have as proof, almost a month after, I didn’t get update on delivery, I contacted customer support and I was told it was an error on their part and though I paid, it wasn’t ordered.
Till now, no refund or order placed.
I won’t recommend, the so called bonuses are not accessible, they may be worth something for only students.
Pls avoid
26 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you for review, Adewale.
For us to offer our users cash rewards on their favourite brands, we purchase a gift card on your behalf which is then applied to your purchase; this happens in real time and in a matter of seconds. These instances are rare and what happened is, payment was taken, we tried to apply the card however, an error occurred via Boohooman at the time of purchase. This will explain why did not receive communication from Boohooman.
We tried our best to get the gift card refunded for you however, as you got in touch after the 14 day threshold, we were unable to do this.
That said, you still have the gift card and pin which remains active and available to use.
Our team will always remain on hand and support as best as they can.
Scam to scams
Avoid any payments to this co.pany who hides scams companies. I've made a payment to a company through Super payments and money gone with no product and no refund. Asked Super to give details and to refund the money and they said they cannot to this. Avoooooid themmmm
2 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for sharing your experience here, Alexe.
As communicated, as a payment provider unfortunately, we do not have access to back end systems.
Please kindly reach out to the brand you shopped using the details we provided you with to acquire the relevant details pertaining to your order.
For anything else we remain here to support.
Great can’t complain alway good to get…
Great can’t complain alway good to get money back lol
17 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
We love to hear it Leon! Thank you for providing us with your 5 stars. 🤩
Very easy to use and convenient
Very easy to use and convenient
17 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you for your 5 star review, Alexandru! We're happy to hear that you find Super so easy to use and convenient. 🚀
Easy to use
My experience has been very Easy to use and very useful aswell.
16 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for taking the time to share your experience here, Alexander! We're delighted to hear you're enjoying the seamlessness of paying with Super. 🥳
As a Business we would recommend…
As a Business we would recommend avoiding, payment open to mass fraudulent use.
Superpayments do not routinely carry out 3DS and security checks for payments under £250. This leaves business liable and unprotected against fraudulent activity as Card Merchants will always find against you even if you have both a signature and photo of delivery as basic 3DS etc has not been completed.
What makes it worse is then SuperPayments own Compliance Team blame you for the problem and place a hold on your account and also your money.
My suggestion to companies think if using SuperPayments is to avoid. They may not charge fees but your potential losses could be significant
1 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you for sharing your feedback here, Daniel. We’re sorry to hear about your experience and some of the challenges you’ve faced. Protecting our merchants from fraudulent transactions is a top priority for us, and we empathise with you.
The decision to remove your account was based on instructions from one of our third-party providers, which ensures we meet industry regulations and security standards. While these measures are in place to safeguard all parties, we apologise for any inconvenience this may have caused.
We also wanted to take the opportunity to highlight that as part of our continuous improvement efforts, merchants have recently been provided the ability to enable 3D Secure (3DS) for any transaction over £0.01. This can provide additional protection and mitigate the risk of fraudulent activity for smaller transactions as well.
We value your feedback and are committed to continuously refining our processes to better support all of our merchants.
Resposta da Super Payments
Thank you for leaving us a review, Mark! 👏
Get money off regular purchases
Get money off regular purchases, simple and straightforward. Absolutely brilliant
10 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much, Paul! We're delighted to hear you're enjoying the ease of paying with Super and making the most out of those Cash Rewards. 🚀
Brilliant & easy way to pay x
10 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 star review, Debra! 💫
Resposta da Super Payments
Love to hear it, Aiden! We're happy to see you're making the most out of paying with Super and taking advantage of those cash rewards. Thank you for providing us with your 5 star review! 💸
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