A very frustrating experience. I had £51.33 in Super Cash Rewards from a Carlton Leisure purchase and simply wanted to know how to use it. Super told me to go to Carlton Leisure, shop norma... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Purchased via superpayments 3 pairs of trainers from Adidas. Money taken, along with rewards. Short while later, realised Adidas haven't cleared my shopping basket. Contact Adidas. No transaction re... Ver mais
A empresa respondeu
Really good experience, I have used super payments a few times now the rewards scheme works well.customer service is really good they sorted my problem fast
A empresa respondeu
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently pur... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Super Payments
Escrito pela empresa
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Welcome to Super We are on a mission to transform shopping by powering free payments for businesses, and savings with Rewards for shoppers. Over 2.5 million people have already used Super to pay and save in the UK. Learn more at superpayments.com: |
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Start saving with Rewards from your favourite brands today.
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Why Super?
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✅ Free payments for businesses and sales growth with Rewards. Includes BNPL, Open Banking and 0% card processing.
✅ Shoppers earn Rewards, money off their next purchase with the same brand. ✅ Amazing brands, spanning all retail industries. |
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Informações de contacto
123 Buckingham Palace Road, SW1W 9SH, London, Reino Unido
- support@superpayments.com
- superpayments.com
4,3
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to use
Very easy to use, bit of an issue to start where i couldn’t see a transaction, but was quickly sorted out by Antonio, thank you
6 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
We're so happy to hear this, Adie! Thank you so much for your 5 stars and kind words. Antonio will be very happy to receive this feedback. 🎊
I have not been using Super Pay for…
I have not been using Super Pay for very long. However, I had a technical issue and reached out for help. I did not have to wait very long to get the help required to resolve the issue I was experiencing. Antonio was very quick in responding and a big thank you to him.
3 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
We're delighted to hear this Michael! Thank you so much for taking the time to share your experience and kind words. We'll be sure to feed this back to Antonio. Thank you for your 5 star review. Our team remain on hand to support. 🤗
Very easy to use and a cash reward
Very easy to use and a cash reward. Why would you not use it?
6 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
We're glad you agree, Phil! Thank you for taking the time to leave us a review - we're grateful for your 5 stars. ✨
Resposta da Super Payments
Thank you so much for your 5 stars Collette! 🤩
Resposta da Super Payments
Aww, thanks Dolly! We're really happy to receive such wonderful feedback. Thank you for providing us with your 5 stars. 😊
Easy to use super fast payments never…
Easy to use super fast payments never had an issue with payments
3 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
We're so happy to hear this Collette! Thank you so much for taking the time to leave us a 5 star review and for sharing your experience. 🤗
Super fast payments
Super fast payments. Never had an issue and very easy too use.
2 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
This is great to hear, Amanda! Thank you so much for your 5 stars. 🤩
Good and easy way to pay
Good and easy way to pay. I have been using this APP for over a year now never had a problem.
2 de janeiro de 2025
Opinião espontânea
Resposta da Super Payments
We're delighted to hear this, Robert! Thank you so much for taking the time to share your feedback here - we really appreciate it. 🎊
Easy to use as Cash Reward app
31 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 stars and positive review, Christiana - we really appreciate it! 🥳
Great service
31 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you so much Sahima! We're delighted to hear you're happy with our service. Our team remain on hand should you require any support. ✨
Money for spending money love it
30 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
We're glad to hear it, Jamie! Thank you for leaving us a 5 star review. 🎊
Great experience
Really easy to use great customer service when not tracked. Works exactly like you would expect and fantastic savings. Slight improvement may be where you could use your cash back on any retailer as opposed to only where it was earned.
29 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 star review, Zo! We're happy to hear you're a fan of both our product and service. Our team remain on hand should you require future support. 💫
Instant cash back
Instant cash back, I’ve only just stumbled across this on a medical website that I used. Basically filter your payment through and instantly get cash back to use at that website again.
21 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Perfectly said, Craig! Thank you so much for taking the time to share your experience and providing us with 5 stars. 🌟
Brilliant cheap and easy way to win.
Brilliant cheap and easy way to win.. brilliant prizes to 🤩🤩🤩
19 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you for your 5 star review, Vicki! 😊
Resposta da Super Payments
Thank you for your 5 star review, Billy! ✨
Very good service and and very easy to…
Very good service and and very easy to setup and use and you get cash back.
16 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you so much for taking the time to provide us with a 5 star review, Jason! We're really happy to hear you're enjoy our product and service. Our team remain on hand to support should you require any assistance.
Great service and love the cash back
Great service and love the cash back
15 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you so much for your 5 stars, Ms Leech! We're delighted to hear that you're enjoying both our service and of course, the cash rewards! 😊
Another rapid transaction for my…
Another rapid transaction for my Allicin Max capsules. Best price anywhere, PLUS , I received a hefty £1.80 discount and on next purchase. My only regret is my own forgetfulness: having recently purchased a new phone from John Lewis, I forgot to do it through Super Payments. Whenever I need to buy anything, I will remember to check Super Payments first. A large range of suppliers available on the app. Have told Family about Super Payments. Thank you to Quickvit , some months ago, for the prompt to use Super Payments. ☺️
15 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you so much for taking the time to share your experience here and for leaving us a wonderful 5 star review. We really appreciate your positive words and we're delighted to hear you're enjoying Super! 🤗
Terrible Experience: No Order Confirmation, Unhelpful Support, and a Broken Gift Card
I placed an order with Nike through Super Payment two weeks ago and have had nothing but issues. I never received an order confirmation, and despite reaching out multiple times, I've yet to get any response or refund. On top of that, the "gift card" they provided doesn't even work. Their customer service has been virtually unhelpful, offering little to no support. Extremely disappointed with this experience and wouldn't recommend using this payment method.
UPDATE:
Super Payment recently contacted me and provided instructions on how to use the gift card they issued. However, I am very unhappy with this outcome as I never requested a gift card; I simply wanted to purchase an item. I have demanded a refund for the gift card, but they have yet to issue it. This situation has been frustrating, as it is not what I intended when making my original purchase.
27 de novembro de 2024
Opinião espontânea
Resposta da Super Payments
We're really sorry to hear this Abdulhayy! You were in touch with our team who advised that your gift card carried a balance and was available to use. Nevertheless, our team will aim to resolve this as promptly and efficiently as possible with our third party provider. Please keep an eye on your inbox for more updates.
UPDATE:
Our team have advised that you were trying to use the gift card on the NIKE's US website instead of the UK website and have provided you with the relevant instructions on how to resolve this.
Our team remain on hand to offer any additional assistance you may need.
So easy to pay very straightforward
9 de dezembro de 2024
Opinião espontânea
Resposta da Super Payments
Thank you for taking the time to leave us your 5 stars and feedback, Maria! 🤗
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