SurePayroll Opiniões 1814

SurePayroll is simple, efficient, and so easy to set up. Evelyn got on the line and walked me through my very first payroll. Now I'm off and running. I recommend their service!

No one has responded or solved my support request

Aaron Rhodes has been a phenominal communicator and very helpful

So many things...
1.) I left a message on your AI screen help 12 days ago and still have not heard ANYTHING back.
2.) I am still not sure if the proper taxes (SUTA FUTA) are being paid.
3. Each month there is an adjustment because of taxes are not done correctly - when will this be done correctly.

The sales reps oversell, but the service team saves their asses! Don’t bother with the person that onboards you, just confirm everything with the customer service team and everything will be alright!

I don’t have to worry about taxes or statements at all since everything is taken care of automatically. Aaron is always quick to respond and very thorough in explaining things, which I really appreciate.

Very nice and helpful group of people. Easy to use even from a mobile phone. Great service

Great Program, your customer service is A+ and my over all experience is above excellent

I get a notification from the state every quarter that I have not paid state taxes. WHERE IS MY MONEY GOING IF NOT TO PAY THE TAXES?!

Not meeting my expectation. Am considering canceling.

I have a slightly unusual need for payroll for a new 501.c.3 that we've set up and Matthew helped me to set it up.

Prior to signing up, my questions were answered very quickly, which gave me confidence in your level of customer support. However, after completing the sign-up process, I have sent multiple emails and the only response I received was that you are busy and unable to help with my questions.

This change in responsiveness is disappointing and not what I expected based on my experience before signing up.

I have withdrawal from my account for 49 dollars, but not sure why it was made in first place since th math for the tax and cuts was made during the set up

Assistance was terrific using it was easy and it was quite affordable. Thank you

Good company, have for both of my businesses. No issues, only time I’ve called customer service is when I’ve made a mistake. One for several years the other for a year.

Sure payroll is quick and simple no complexity

They made the transfer easy and painless. Always answer my calls and have answer and solve any of my questions and concerns

I got the answer and help I was looking for so I could print out my W2

Awful customer service compared to 10 years ago.