SurePayroll Opiniões 1814

Easy to use for us as a household employer, has the flexibility we were looking for, and not too expensive.

The onboarding process has been simplified and painless. WhenI had questions I felt like I had concierge service with timely and fully informative responses. Processing op payrolls have been seamless.

You have a bunch of glitches on your website. So far not impressed - let's see how it works in the future.

Makes QBooks payroll look really REALLY bad!

When I first started someone reached out immediately to help me in the process and even after I was finished onboarding, they were still helpful when I had an issue a month later!

I have sent 3 emails with the same question and have never received a response. I am giving serious thought of switching payroll services. I can't run a business if the people who are there to assist and save me time and trouble will not respond.

Way too complicated! The interface of this platform is not user-friendly and it is too complex for individuals who do not work in HR-payroll related fields.

We didn't get the support we needed until the deadline to reply to the state and only after putting a lot of presure on the system.

Eric Jordan was extremely helpful in setting up our account. I look forward to a long and enjoyable business relationship with your company.

He’s a FIVE STAR employee

I was very impressed with the service through the website.

The process of setting up payroll with Surepayroll was quick and easy, and it was super helpful to have a friendly, knowledgable rep available to walk me through the process. Very satisfied!

It has been a great experience working with SurePay. They make payroll and tax reporting easy for my small business. The staff is very polite and professional. I recommend them to anyone.

So far, I have been totally hands-off which was my goal. I was in retail business for many years before services such as yours were available and I am very relieved not to have to deal with payroll taxes, etc.

I'm giving SurePayroll 2 stars purely for their client service and their efforts to resolve issues. Unfortunately, the platform is very limited. You can only assign 2 payroll clerks to the account, so if you have a larger company or multiple administrators, this is not the system for you. Additionally, very few of the reports are available as a csv file, and the reports that are available download in a format that is incredibly difficult to manipulate and create data tables from. If your focus is on retrieving data for payroll reports and job costing, I would not recommend SurePayroll.

Good knowledge and understanding explains well

I have been very pleased with my onboarding experience with SurePayroll. Very easy and seamless process to get everything set up in the portal. Would definitely recommend SurePayroll to any other business owners.

This is an automatic process that you can take off of your to do list. There are reminders so you don't miss anything. Such a simple and easy process, wish I would have found them sooner!

super easy to use and excellent and quick customer service.

I wouldn't trust this company at all, sales says something else, retention team commits to things and then they disappear/vanish and leave it to clueless customer service, absolutely do not trust this company