The staff all know their stuff but they don't rush the dithering customer (me) or try to dazzle with too much info. I prefer to buy online but I would have made the mistake of choosing an ottoman sin... Ver mais
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The staff all know their stuff but they don't rush the dithering customer (me) or try to dazzle with too much info. I prefer to buy online but I would have made the mistake of choosing an ottoman sin... Ver mais
A empresa respondeu
Really helpful service - checked my requirements and came back to me quickly with the options in stock to buy that day. It was ready on my arrival at the store, and the warehouse guy loaded it into t... Ver mais
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The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Ver mais
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We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Ver mais
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Escrito pela empresa
At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.
Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.
We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.
Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.
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I recently purchased two beds from the Maidstone store of Sussex Beds. I was impressed by the high standard of customer service and the personal attention to detail. Our experience was hassle-free and we were allowed the time to consider various options, before reaching a decision on our choice of beds. Katrina, the Store Manager, was also great at keeping us informed at all stages of the ordering and delivery process. John and Mark, who delivered our beds, were polite and professional, clean and tidy in their approach, and took extreme care in ensuring the beds were installed correctly and in removing all packaging, old beds etc. I would highly recommend Sussex Beds

Resposta da Sussex Beds
Bexhill branch staff are always so helpful and friendly. They always provide a professional and excellent service. The delivery team kept us informed with emails and a call just before they arrived.
Five stars all round 🌟

Resposta da Sussex Beds
In store when I ordered the bed in Worthing , served by Sonia , who was extremely helpful and gave very good advice. She has served me before a few years ago as well, and she was just as helpful then.
The delivery was quicker than expected short of two weeks and the actual delivery and assembly of the bed went very well.
The two delivery guys were very helpful, polite, knew exactly what they were doing.
Rang 30mins before delivery and nothing was too much trouble.
Would highly recommend this company.

Resposta da Sussex Beds
Super helpful staff on both visits to the showroom. No hard sell just good old fashioned advice and help in making the right decision regarding our new bed - quite refreshing !!

Resposta da Sussex Beds
Very pleased with my purchase of a new bed.
The sales assistance Lynn was very knowledgeable & helpful which made me choose the right product. A first class service provided.I look forward to having the bed delivered.

Resposta da Sussex Beds
the whole experience of shopping in at Sussex Beds was great, lots of information and advise, but not pushing for a sale, which is why a choose to buy the bed in the end.

Resposta da Sussex Beds
Very good experience from looking to delivery and the bed is excellent

Resposta da Sussex Beds
I can’t speak highly enough of Ian at the Portslade showroom. He is knowledgeable, professional and genuinely friendly, and he makes the whole process straightforward and efficient.
This is my second purchase from Sussex Beds. I returned purely because of the excellent experience I had two years ago, which, coincidentally, was also with Ian.
Sussex Beds is now the only place I’ll buy my beds from.

Resposta da Sussex Beds
We were looking for a new mattress and bed. There was no pressure unlike bigger chains we tried and the staff were just around to answer questions which made it easy

Resposta da Sussex Beds
Everything from first to last was done with professionalism, friendliness and helpfulness. Should have added Ian Hay was instrumental in all this.

Resposta da Sussex Beds
We had fantastic service from the staff at the Haywards Heath branch when burying our new bed. Knowledgeable and helpful staff also gave us the space to think about our decision and test out lots of options.

Resposta da Sussex Beds
After visiting several shops we decided to give Sussex Beds a try. Katrina at Newnham Court Maidstone was very friendly and helpful, gave excellent advice and service. Thank you

Resposta da Sussex Beds
Great prices great staff reliable service

Resposta da Sussex Beds
Mark Curtis was very friendly and helpful. However, I was not impressed with the delivery men as they did not take their shoes off went entering my property

Resposta da Sussex Beds
Really good service
Really helpful and friendly

Resposta da Sussex Beds
Great help and advice in the showroom through to a smooth delivery and good sleep. Very pleased with the product and service received from Sussex Beds ⭐️

Resposta da Sussex Beds

Resposta da Sussex Beds
I knew what I did not want but needed advice on what I did so with the budget I had was nice to get the advise and go through the choices thanks

Resposta da Sussex Beds
Great customer service and no pushy sales

Resposta da Sussex Beds
Very pleased with service provided. Attentive staff and good choice at their Worthing branch so it was easy to experience each mattress before making a decision. Swift delivery and the guys who called were very careful and removed old bed and packaging. Would definitely recommend.

Resposta da Sussex Beds
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