Sussex Beds Opiniões 

943
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff all know their stuff but they don't rush the dithering customer (me) or try to dazzle with too much info. I prefer to buy online but I would have made the mistake of choosing an ottoman sin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really helpful service - checked my requirements and came back to me quickly with the options in stock to buy that day. It was ready on my arrival at the store, and the warehouse guy loaded it into t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The showroom was well laid out with all the beds accessible. The young lady who served us was very attentive and helpful and the whole buying process was pain free. We were quoted a 3 week lead time b... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited Sussex Beds showrooms at Haywards Heath and Tunbridge Wells after a recommendation from Chat GPT as to their friendliness, reliability and the quality of service. We were very glad that we... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de camas
  2. Loja de mobília para quartos
  3. Loja de móveis

Sobre Sussex Beds

Escrito pela empresa

Welcome to Sussex Beds

At Sussex Beds, we believe everyone deserves a great night's sleep. For over 20 years, we've been helping customers find their perfect bed and mattress by combining expert advice, exceptional value and quality products from trusted UK manufacturers.

Why Shop With Us?

  • 🛏️ Over 40 years of sleep expertise
  • ⭐ Trusted family-run business
  • 🏪 Multiple stores across Sussex, Kent & Surrey
  • 💤 Wide choice of beds, mattresses & frames
  • 🤝 Friendly, knowledgeable sleep experts
  • 🚚 Professional delivery service

Helping You Sleep Better

Whether you're searching for a luxurious pocket sprung mattress, a practical storage bed, an adjustable bed or a complete bedroom makeover, our experienced team is here to help. We take the time to understand your needs, comfort preferences and budget, ensuring you leave with the right sleep solution for years to come.

Visit One of Our Stores

We encourage customers to visit one of our showrooms, where you can try a wide range of beds and mattresses in a relaxed, no-pressure environment. Our sleep experts are always on hand to answer questions and help you make an informed decision.

Thank You

Your feedback means the world to us. Every review helps us improve our service and gives future customers confidence when choosing Sussex Beds. Thank you for taking the time to share your experience—we truly appreciate your support.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

943 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(943)

202 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Bed Purchase - Maidstone Store of Sussex Beds

I recently purchased two beds from the Maidstone store of Sussex Beds. I was impressed by the high standard of customer service and the personal attention to detail. Our experience was hassle-free and we were allowed the time to consider various options, before reaching a decision on our choice of beds. Katrina, the Store Manager, was also great at keeping us informed at all stages of the ordering and delivery process. John and Mark, who delivered our beds, were polite and professional, clean and tidy in their approach, and took extreme care in ensuring the beds were installed correctly and in removing all packaging, old beds etc. I would highly recommend Sussex Beds

14 de fevereiro de 2026
Opinião espontânea
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Resposta da Sussex Beds

Thank you so much for your fantastic review 😊 We’re delighted to hear you had such a positive, hassle-free experience at our Maidstone store. Katrina, John and Mark will be thrilled to receive your kind comments. We truly appreciate your recommendation and hope you enjoy your new beds for many years to come!

Classificada 5 em 5 estrelas

Bexhill branch are brilliant

Bexhill branch staff are always so helpful and friendly. They always provide a professional and excellent service. The delivery team kept us informed with emails and a call just before they arrived.
Five stars all round 🌟

4 de fevereiro de 2026
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Resposta da Sussex Beds

Thank you for your wonderful five-star review 🌟😊 We’re delighted to hear our Bexhill team provided such helpful and professional service, and that the delivery updates kept everything running smoothly. We really appreciate your kind words!

Classificada 5 em 5 estrelas

Extremely satisfied customer.

In store when I ordered the bed in Worthing , served by Sonia , who was extremely helpful and gave very good advice. She has served me before a few years ago as well, and she was just as helpful then.
The delivery was quicker than expected short of two weeks and the actual delivery and assembly of the bed went very well.
The two delivery guys were very helpful, polite, knew exactly what they were doing.
Rang 30mins before delivery and nothing was too much trouble.
Would highly recommend this company.

18 de fevereiro de 2026
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Resposta da Sussex Beds

Thank you for your fantastic review 😊 We’re so pleased to hear Sonia looked after you so well again and that your delivery and assembly went smoothly. It’s great to know the team kept you informed and made everything easy. We truly appreciate your recommendation!

Classificada 5 em 5 estrelas

Helpful friendly staff

Super helpful staff on both visits to the showroom. No hard sell just good old fashioned advice and help in making the right decision regarding our new bed - quite refreshing !!

16 de fevereiro de 2026
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Resposta da Sussex Beds

Thank you for your lovely feedback 😊 We’re so pleased you enjoyed the relaxed, no-pressure approach and found our advice helpful on both visits.

Classificada 4 em 5 estrelas

New Bed

Very pleased with my purchase of a new bed.
The sales assistance Lynn was very knowledgeable & helpful which made me choose the right product. A first class service provided.I look forward to having the bed delivered.

11 de fevereiro de 2026
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Resposta da Sussex Beds

Thank you for your wonderful feedback 😊 We’re delighted to hear Lynn’s knowledge and support helped you choose the right bed. We’ll be sure to pass on your kind words, and we hope you’re just as pleased once it’s delivered!

Classificada 5 em 5 estrelas

the whole experience of shopping in at…

the whole experience of shopping in at Sussex Beds was great, lots of information and advise, but not pushing for a sale, which is why a choose to buy the bed in the end.

14 de fevereiro de 2026
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Resposta da Sussex Beds

Thank you so much for your kind words! We're delighted you had a great experience at Sussex Beds and felt comfortable making your choice. Enjoy your new bed! 😊

Classificada 5 em 5 estrelas

Very good experience

Very good experience from looking to delivery and the bed is excellent

12 de fevereiro de 2026
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Resposta da Sussex Beds

Thank you for your lovely feedback 😊 We’re delighted to hear you had a great experience from start to finish and that you’re enjoying your new bed!

Classificada 5 em 5 estrelas

Fantastic service

I can’t speak highly enough of Ian at the Portslade showroom. He is knowledgeable, professional and genuinely friendly, and he makes the whole process straightforward and efficient.

This is my second purchase from Sussex Beds. I returned purely because of the excellent experience I had two years ago, which, coincidentally, was also with Ian.

Sussex Beds is now the only place I’ll buy my beds from.

17 de fevereiro de 2026
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Resposta da Sussex Beds

Thank you so much for your wonderful feedback 😊 We’re thrilled to hear that Ian at our Portslade showroom made both of your purchases so enjoyable and straightforward. It’s fantastic to know you continue to trust Sussex Beds for your beds — we truly appreciate you!

Classificada 5 em 5 estrelas

We were looking for a new mattress and…

We were looking for a new mattress and bed. There was no pressure unlike bigger chains we tried and the staff were just around to answer questions which made it easy

31 de janeiro de 2026
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Resposta da Sussex Beds

Thank you for your lovely feedback 😊 We’re so pleased our team could make your visit relaxed and helpful, and that you found the perfect mattress and bed without any pressure!

Classificada 5 em 5 estrelas

First class

Everything from first to last was done with professionalism, friendliness and helpfulness. Should have added Ian Hay was instrumental in all this.

1 de janeiro de 2026
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Resposta da Sussex Beds

Thank you so much for your kind words 😊 We’re delighted to hear you experienced professionalism, friendliness, and helpfulness throughout. It means a lot to us!

Classificada 5 em 5 estrelas

Great service

We had fantastic service from the staff at the Haywards Heath branch when burying our new bed. Knowledgeable and helpful staff also gave us the space to think about our decision and test out lots of options.

9 de janeiro de 2026
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Resposta da Sussex Beds

Thank you for your lovely feedback 😊 We’re thrilled to hear our Haywards Heath team provided fantastic service and gave you the time and space to find the perfect bed. We hope you enjoy many comfortable nights!

Classificada 5 em 5 estrelas

After visiting several shops we decided…

After visiting several shops we decided to give Sussex Beds a try. Katrina at Newnham Court Maidstone was very friendly and helpful, gave excellent advice and service. Thank you

9 de fevereiro de 2026
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Resposta da Sussex Beds

Thank you so much for choosing us after visiting other shops — we’re delighted you gave us a try 😊

It’s wonderful to hear that Katrina at our Newnham Court Maidstone store provided such friendly, helpful service and excellent advice. We’ll be sure to pass on your kind words. Thank you again for your lovely feedback!

Classificada 5 em 5 estrelas

Mark Curtis was very friendly and…

Mark Curtis was very friendly and helpful. However, I was not impressed with the delivery men as they did not take their shoes off went entering my property

6 de janeiro de 2026
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Resposta da Sussex Beds

Thank you for your feedback 😊 We’re so pleased to hear that Mark was friendly and helpful during your visit.

We’re very sorry to hear that the delivery team did not take their shoes off when entering your property, they do usually do this if asked, we will pass your comments onto the team.

Classificada 5 em 5 estrelas

Really good service

Really good service
Really helpful and friendly

30 de dezembro de 2025
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Resposta da Sussex Beds

Thank you for your kind words! We’re so pleased you found our team helpful and friendly 😊

Classificada 5 em 5 estrelas

Excellent all round

Great help and advice in the showroom through to a smooth delivery and good sleep. Very pleased with the product and service received from Sussex Beds ⭐️

2 de janeiro de 2026
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Resposta da Sussex Beds

Thank you for your lovely review! We’re thrilled you’re enjoying your new bed and that everything from the showroom to delivery went smoothly 😊

Classificada 5 em 5 estrelas

Mattress

Just all-round service from start to finish.

14 de janeiro de 2026
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Resposta da Sussex Beds

Thank you for your wonderful feedback! We’re thrilled you enjoyed the full experience from start to finish 😊

Classificada 5 em 5 estrelas

I knew what I did not want but needed…

I knew what I did not want but needed advice on what I did so with the budget I had was nice to get the advise and go through the choices thanks

5 de janeiro de 2026
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Resposta da Sussex Beds

Thank you for your lovely feedback! We’re so glad we could help you find the perfect choice at your budget 😊

Classificada 5 em 5 estrelas

Very pleased with service provided

Very pleased with service provided. Attentive staff and good choice at their Worthing branch so it was easy to experience each mattress before making a decision. Swift delivery and the guys who called were very careful and removed old bed and packaging. Would definitely recommend.

11 de janeiro de 2026
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Resposta da Sussex Beds

Thank you for your lovely review. We’re delighted you enjoyed your experience at our Worthing branch and that everything from choosing your mattress to delivery went smoothly. We really appreciate the recommendation 😊

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