Sustain - Solar, Heat Pumps & HomePlans Opiniões 

Process has gone as well as expected , design ,planned install ,scaffolding and installation . All the teams involved in the install were exceptional ,arrived on time ,explained what they were doing ,any changes to design advised and talked through. Very fast installation (5hrs) for 8 panels ,2 batteries and inverter + internal electrical works.Good respect for our property ,went through the commissioning and management of the apparatus. Wish we did it sooner .Many thanks to Sustain

The whole team, from the sales, support people and the installers were brilliant.

The four lads from Sustain worked very hard for two days from 8am till 8pm, replacing our heat pump system, without stopping, they were very professional and did a excellent job, we would highly recommend them to anyone, well done and thank you.

Great service from start to finish.
Excellent communication from the order to install
All contractors arrived on time as scheduled, and all work was completed without issues.
Excellent after installation support

Very professional company excellent service

Good contact

Excellent service from start to finish. Colum was professional, knowledgeable, and kept us informed throughout the whole process. The installation was completed to a very high standard, everything was left clean and tidy, and we’re delighted with the end result. I wouldn’t hesitate to recommend Colum and the team. Five-star service!

My installation has failed. I reported this two weeks ago. Many promises to call back, all did not materialise. They seem unwilling to visit and honour the warranty.

Great company very informative with any questions I asked and very helpful.
Highly recommend company.

Very good communication of what was happening and when. Installers, scaffold and electricians all turned up when they said they would. Very easy to contact and talk to someone when needed. Can’t fault them, would recommend.

We were kept updated by Sustain and individual staff members throughout the installation process. Any queries were dealt with quickly and thoughtfully giving consumer confidence.

Easy to deal with

Sustain installed two batteries in my property last year and I was very pleased with the service. This year I decided to add solar panels to the system and contacted them for a quote which I accepted.
Unfortunately it took over a month to arrange the survey and some follow up queries that resulted also took quite a few weeks to conclude.
But the installation coordinators were very helpful and efficient at progressing. The guys that put up the scaffolding arrived within their allocated time and did well putting it up in excessive heat. Similarly the solar panel installers arrived two days later on time and did a great job installing them to my existing system within about 5 hours, again in extremely hot conditions. Very neat and tidy.
Very pleased with the installation and the addition of the panels to my system which are working as expected.

I found all the staff i spoke to before, dur6and after installation to be polite and helpful,making the whole process as easy for me as possible. The installation team worked in the extreme heat and I was very thankful for their effort.
Regards
John

Superb solar & battery installation, working well. Also really good follow up care when I wanted to add battery capacity and when there were minor problems to fix.

Great work. Quick installation within four hours. No hassle.

After what was initially a problematic solar battery installation, which resulted in numerous phone calls with Sustain Homes, they eventually arranged for a different engineer to attend. The issues were promptly rectified to our satisfaction, and we were happy with the final outcome.

Professional, clean, tidy and efficient staff.

impressed by the scaffolding installation an the guys who installed the panels on the roof despite the pouring rain.They even removed an unwanted tv Arial.
Surprised by the amount of electrical installation that was required.It was to late to discuss alternate ways of installing the equipment.Time will tell if this proves to be a big negative.

We are very pleased with our vailant heat pump installed by Jacob,Chris and Tyler.They were very patient and looked after our home with care. the hot water is fantastic and the new radiators look really nice.From survey to install and getting all the warranty paperwork Sustain has done brilliantly.Gas meter being removed by Octopus this week.Goodbye standing charge and dirty gas.