Every now & again, I see a Svinando promotional advert on FaceBook, which offer a 1/2 case of wine from Puglia, 3 of each brand and one of them is called Grande Alberone & it's Zinfandel with a 15% ab... Ver mais
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Leia as opiniões dos outros
Great wine. Updates on delivery needs to be much better and clearer. Will buy again, so please improve communication. Still a happy customer. Many thanks, Stephen
A empresa respondeu
Great selection at reasonable prices. However, delivery took more than 2 weeks, and email support took a week to respond. The website is lagging, and the tracking info is bare-bones. My conclusion: th... Ver mais
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Ver mais
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Informações sobre a empresa
Escrito pela empresa
An Italian online Wine Shop: great wines, great deals.
Informações de contacto
Itália
- svinando.co.uk
4,1
Bom
993 opiniões
Pede aos clientes que escrevam opiniões
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Delivery time
Delivery time: it isn’t an issue, just needs to be planned for from time of order to receive.
24 de junho de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great product and delivery
20 de junho de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine is always good
The wine is always good. Delivery is always slow but no matter.
12 de junho de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
So far nothing has arrived
So far nothing has arrived, even though you’ve said it’s “ordered, ready for shipment and shipped”. It’s now July, I ordered the wine early in June. It’s not really an experience I’d like to repeat. If the wine ever arrives, I might change my mind. However, if nothing has arrived by July 6th, I shall be asking for a refund.
2 de julho de 2026
Resposta da Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused to assure you that this error will not happend in the future
Best regards,
The Svinando Customer Service Team
Fantastic deal on the Grande Alberone…
Fantastic deal on the Grande Alberone Zinfandel and the Aimone. Both wines are top class. Delivery was a little slow, and lacking in updates, but it was worth the wait.
9 de junho de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
QUICK DELIVERY
9 de junho de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Delivery timescales very poor
Delivery timescales very poor. Order updates virtually non existent. The wine is decent, but won’t be ordering again. 3 weeks since placing order and wine still hasn’t arrived
4 de junho de 2026
Resposta da Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused and to assure you that this error will not happen in the future.
Best regards,
The Svinando Customer Service Team
I bought because of your email to me…
I bought because of your email to me SUMMER40 offering 40% reduction so I ordered only to be charged the FULL price .Despite emails phone calls NO response. As a loyal customer of several years I am very disappointed.!!!!
3 de junho de 2026
Resposta da Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
The issue may have been caused by a system error, for which we sincerely apologize. We will do our best to ensure that this does not happen again in the future.
According to our department, this issue was handled by our operators on August 30, 2026, and we hope that you were satisfied with the solution provided.
Best regards,
The Svinando Customer Service Team
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Fraud
Fraud. I didn't receive my item. I complained and asked for an update. There was no response and I also never received my product. I am not sure if this company is allowed to sell in the UK. I would be very careful to buy products from this company
16 de maio de 2026
Opinião espontânea
Resposta da Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
As we were unable to locate you as a customer with the data provided, we kindly ask you to send us an email at customer.service@svinando.com or contact us directly at 0800 2606670 so that we can assist you as quickly as possible.
Best regards,
The Svinando Customer Service Team
Great wine at great prices
Great wine at great prices
The packaging of the wine is excellent
21 de maio de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Fantastic wine delivered in 2 weeks
Fantastic wine delivered in 2 weeks. Great value and superb quality
19 de maio de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
A smooth red wine.
This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequently placed an order for 6 bottles. The price seemed quite reasonable for a good wine, ordering and delivery was smooth and it was delivered to our door without problem. I'm very pleased with the service given and am enjoying my first glass with my wife on holiday on the Welsh coast.
9 de maio de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
I ordered wine from you on the 19 May
I ordered wine from you on the 19 May. It is now the 2nd of June and I have had no lnformation about delivery dares or where my wine is. Not good customer service is it.
12 de maio de 2026
Resposta da Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused and to provide you with a solution.
Best regards,
The Svinando Customer Service Team
Despite the delivery being longer...the…
Despite the delivery being longer...the first bottle of wine was the best I had drunk in years! Why buy from a supermarket when you can buy from source? A no-brainer!
9 de maio de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Although it took a while to arrive
Although it took a while to arrive, the wine is delicious and has been enjoyed.
9 de maio de 2026
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Not a good experience
Took 20 days to arrive. Was left outside in the garden (Yodel would not allow delivery to a different address said the supplier had not selected a method which allowed this). My order was for 2022 vintage and I was sent 2024. Not a good experience.
9 de maio de 2026
Resposta da Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused and to provide you with a solution.
Best regards,
The Svinando Customer Service Team
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