Every now & again, I see a Svinando promotional advert on FaceBook, which offer a 1/2 case of wine from Puglia, 3 of each brand and one of them is called Grande Alberone & it's Zinfandel with a 15% ab... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Great wine. Updates on delivery needs to be much better and clearer. Will buy again, so please improve communication. Still a happy customer. Many thanks, Stephen
A empresa respondeu
Great selection at reasonable prices. However, delivery took more than 2 weeks, and email support took a week to respond. The website is lagging, and the tracking info is bare-bones. My conclusion: th... Ver mais
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
An Italian online Wine Shop: great wines, great deals.
Informações de contacto
Itália
- svinando.co.uk
4,1
Bom
993 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
When wines are difficult to source
Everytime we fancy particular wines from Italy, Svinando is the place to order from. Easy to select and order.
I am kept informed on dispatch and delivery times, it usually takes few weeks before we receive the package, but it is worth waiting for.
23 de novembro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Bought from Svinando many times
Bought from Svinando many times. Fabulous wines 🍷 👌
24 de novembro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Resposta da Svinando
Dear Customer,
We would like to thank you for your feedback, as our customers’ opinions are very helpful to us and help us improve.
We would like to inform you that our delivery timeframe is 4–12 working days.
We hope that this information clarifies the misunderstanding.
Sincerely,
Your Giordano Wines Customer Service Team
Cannot get a reply
Cannot get a reply to email, Facebook post or messenger so maybe on here I’ll get reply? Just wondering where my order is? Worried I’ve been scammed by you and will be flagging with bank Monday!
13 de dezembro de 2025
Opinião espontânea
Resposta da Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
We would like to provide you with our email address: customer.service@svinando.com as well as our toll-free phone number: +44 800 26 06 670, so that we can directly process your request and ensure that everything is resolved to your satisfaction.
Sincerely,
Your Giordano Wines Customer Service Team
Svinando does an incredible job…
Svinando does an incredible job curating exclusive offers and ensuring a fantastic price-to-quality ratio. The wines I purchased, particularly the Rosso Grande Alberone exceeded my expectations for their price point.
The attention to detail, from the selection of rare labels to the secure packaging, makes Svinando my preferred choice for ordering quality Italian wines online.
The customer service team was also prompt and helpful when I had a minor query about a delivery update. If you are looking for an exceptional, reliable source for exploring the best of Italian viticulture, **Svinando comes highly recommended!**
20 de novembro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Need to seriously sort out deliveries
Ordered wine absolutely ages ago. I've ordered before and had anticipated the usual painful wait for delivery. After about 2 weeks received an email saying you wine has been shipped. Then received a note from yodel to say the shipment was on its way to them. Waited another two weeks and received a delivery slot from yodel. Didn't arrive. Waited another two weeks and complained to svinando. No response. I have asked to be reimbursed. Delivery on these wines is useless
12 de dezembro de 2025
Resposta da Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
An email has been sent to you to express our deepest apologies and to assure you that such an error will never occur in your future orders.
Sincerely,
Your Giordano Wines Customer Service Team
Great website
Great website, easy to navigate. Gorgeous tasty wines. Good delivery time and well packaged.
17 de novembro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Lovely wine and great price
Quality wine and service, but Svinando need to improve the speed of delivery to the UK. Don't want to wait over 2 weeks for this delicious wine.
17 de novembro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
great tasting wines at the right price
11 de novembro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Excellent delivery time considering the busy time of year!
Excellent delivery time considering the
4 de novembro de 2025
The Demi Sec has not arrived and you…
The Demi Sec has not arrived and you are not responding to my e mails. Yodel says it has been ‘lost’ at their depot. I am not impressed.
4 de novembro de 2025
Resposta da Svinando
Company Response:
Dear Customer,
We are very sorry for the inconvenience you experienced. Please note that we have already sent you an email directly to your address so that we can manage your case more effectively.
We kindly ask you to check your inbox and reply to us, so we can provide you with an immediate solution.
Kind regards,
Svinando Customer Care Team
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great company with well packed bottles…
Great company with well packed bottles of very good wines.
30 de outubro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine was truly great
The wine was truly great. Service was very good and received it within the time
29 de outubro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good variety of wine good price *…
Good variety of wine good price * delivery on schedule
29 de outubro de 2025
Resposta da Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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