SWAU Opiniões 

239
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Signing was canceled and I was never notified. I kept emailing and finally was told of the cancelation. Then tried to get a refund and was told it will take a long time fir my refund and item return.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My mail in item was sent, received, and acknowledge by SWAU. Once the signing was complete, I received notification that my item was being prepared and then notified when it was shipped to me. Gre... Ver mais

Classificada 5 em 5 estrelas

I've had great to exceptional service every time I've used them for private signings for actors like Henry Cavill, Keira Knightley, David Corenswet, and most recently, Tom Holland. Signing schedules c... Ver mais

Classificada 5 em 5 estrelas

I've been doing business with SWAU since day one. They have some incredible opportunities, and many first time signers. They pack items with care, using quality shipping materials. In addition to t... Ver mais

Informações sobre a empresa

  1. Loja de artigos colecionáveis

Escrito pela empresa

SWAU connects fans to their favorite celebrities with autograph opportunities from Star Wars, Marvel, DC and more. We help bring your favorite stars to the world's top comic conventions, and offer monthly auctions, autograph authentication and engaging online communities to collectors worldwide.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

239 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 71% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(239)

59 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The best by far

Amazing people working there the team is very helpful and goes above and beyond to help u out. Fast response time and fast return on items. I never feel left in the dark when trying to get information. Amazing only really shop with them since they r so detailed

15 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

Always use them for my send in items and have had amazing experiences. They treat my items well in person and ship well packaged for their protection. Even when issues come up that are out of their control I have been treated fairly and professionally.

1 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

SWAU from the start

I’ve been a part of SWAU since pretty close to the beginning and I’ve seen this grow from basically a few guys talking to one of the most prolific and professional autograph entities in the world. I recently took part in my first auction and it was a perfect experience.

1 de agosto de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

SWAU offer great product

SWAU has a great lineup of clients offering signatures but couple improvements needed...
1. More clients from other shows.
2. Additional or Exclusive photos for selection
3. Quicker update on website.

1 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I've done many send-in and pre-order…

I've done many send-in and pre-order autographs from SWAU over the last few years. Every item has been signed exactly as I wanted and they are very good at keeping people updated weekly with their signings. Some of the signings I've participated in are Anthony Hopkins, Sarah Natochenny, Matthew Lillard and Jack Quaid.

One thing to keep in mind in dealing with any autograph promoter and especially ones offering non-convention autographs, they will potentially take months. It's not the company's fault for the delays most of the time but rather the lowest priority for the celebrity.

1 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

They lost an item

I used them three times for their send in services. The first time went great. The second time, they couldn’t find my item but then it turned up thankfully. The third time, they lost my item. They did reimburse me the cost of the item. But I no longer trust them.

1 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Attended Toyrobotfest in Los Angeles

Attended Toyrobotfest in Los Angeles, CA. I had Gregg Berger signed Grimlock and Keone Young autographed Stormshadow. I saw Swau booth and had them authenticate both autographs. Won and Done in 10mins. Basic fee of $10 per autograph. Satisfied..

9 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Great company, top notch in service for everything in the autograph hobby. I've placed numerous orders with swau and always received items in superior packaging, if there was ever an issue it was handled promptly and professionally. I will continue to be a customer of SWAU.

1 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best for autographs

I have used SWAU many times in the past few years. Have never had a problem and always been pleased with what I received from both their store and private signings. I ❤️ SWAU!!!

18 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best company for signatures

Best company for signatures, excellent customer service, no issues in getting items signed. Great selections of celebrities signing. Been working with them for 3 years straight. I do recommend them 150%

17 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Always have a good experience with SWAU

Always have a good experience with SWAU. I have been a VIP member since they opened it up and have been more than pleased with the experience: the ability they have to get great named talent; guarantee that I can get character names or personalization or quotes even if for an extra fee (this is the way things are these days and I'm just grateful I can get the guarantee by paying extra instead of hoping they'll have time at a show); the safe way they package my items and get them to me; the very friendly and informative customer service; the great availability of quality photos or posters from the talent's career; and so much more. They are great to talk with and willing to help out. I highly recommend giving them a try. Most trusted sellers I have encountered (and I've tried others who have made me wait for years only to lose my invoice or cancel the signing altogether).

17 de abril de 2024
Opinião espontânea

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