We needed to exchange an Amanzi which was too small. Swimsport were flexible to our needs and there was good communication about the exchange.
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Leia as opiniões dos outros
First class service and stock availability. Treated myself to new goggles and a rucksack, and sought advice on hand paddles. The paddles suggested were not in stock but received a message as soon as t... Ver mais
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that... Ver mais
It would have been 5 stars apart from the product (men’s swim jammers) sizing was far smaller than expected. As a result I had to exchange for the next size up and even they are a bit ‘snug’. I can’t... Ver mais
Informações sobre a empresa
Escrito pela empresa
Swimsport is a family run business providing a curated range of high performance swimwear, goggles, backpacks and training aids from the world's best brands such as Arena, Funky Trunks, Funkita and TYR.
Informações de contacto
8 West Pasture Close, LS18 5PB, Leeds, Reino Unido
- 0113 360 9400
- info@swimsport.co.uk
- swimsport.co.uk
4,8
Excelente
207 opiniões
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Top notch customer service
Top notch customer service from this place. Ordered a tech suit from them but it was too small. Emailed to sort return and whrn I called (needed the exchange in a rush) thry knew my name and sent it out the next day. Definitely use them again.
10 de março de 2026
Opinião espontânea
Brilliant price, brilliant service!
Great products at competitive prices and excellent fitting service!
23 de fevereiro de 2026
Don’t buy there without reading my experience
I need to exchange my product. There is no way to do this easily as with other sellers. Even if I wanted to return it. Swimsport don’t take any responsibility, check their website and policies before buying to them!
They give an address to return the package, no way to track it, no QR code, so bad :(
1 de março de 2026
Opinião espontânea
Resposta da Swimsport
I'm sorry to hear that you have had this experience Gabriela. We offer an easy and free way to exchange all "as new" items by contacting us via e-mail or phone. This provides a postage paid Tracked 48hr Royal Mail returns label.
We do not offer free returns but the details of our returns policy can be found on our website and our address for returns is included on all of our packing slips as well as the website. Customers who wish to return items can choose whichever postage they feel comfortable with.
Haribo
My order arrived on the day my beautiful cat died. I found a small bag of Haribo in with my order. It really lifted me. Such a small thoughtful thing thing but such a massive impact.
I cannot thank you enough for what that meant to me in that moment.
28 de janeiro de 2026
Great service and very quick to help…
Great service and very quick to help when needed.
Thank you Swimsport
27 de janeiro de 2026
Excellent customer service.
Excellent customer service.
I purchased an Arena swimsuit for my Granddaughter and after wearing it twice part of the arena badge came off, I sent an email to customer service and it was dealt with straight away and a new suit was sent to us with in a week.
I would definitely purchase from this company again as well as great customer service they offer good prices and a quick delivery service.
14 de dezembro de 2025
Opinião espontânea
excellent customer experience
Website is easy to navigate and delivery was prompt. A small packet of sweets was included and "Many thanks" was hand written on the invoice by Lynsey. Made me smile.
5 de dezembro de 2025
Opinião espontânea
Good service
Good service, product delivered promptly but only partially effective.
24 de novembro de 2025
Resposta da Swimsport
Thank you for your review and for your positive comments regarding our service and prompt delivery. We're sorry the Speedo anti-fog spray didn't met your expectations. We hope you'll shop again with Swimsport in the future.
Very prompt service
Very prompt service. Had to contact customer service and they were excellent, very quick response and helped with my query. Would highly recommend.
27 de outubro de 2025
Brought as a birthday present for my…
Brought as a birthday present for my granddaughter.
She absolutely loves it.
28 de outubro de 2025
Quality & delivery
Very impressed with the quality of the bag and the price was reasonable. Delivery was made within date
Excellent service
27 de outubro de 2025
Great product at a reasonable price
Great product at a reasonable price. Delivery was quick. Would definitely recommend.
27 de outubro de 2025
Bought as a replacement bag for a family member. It was perfect.
Ordered online and delivery service prompt.
Bought for keen swimming member of the family. He was delighted as his previous swimming bag had worn out.
24 de setembro de 2025
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