This company made me feel like a criminal being interigated. They looked for any detail to turn down the claim on until they manage to find one. Would promise updates when you call them that were no... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
We had a good experience with Swinton Pet insurance. I’ve only given 4 stars as when I first filled in the online claim form this didn’t process properly and my claim wasn’t registered. But after call... Ver mais
A empresa respondeu
Very easy to use website, clear information provided and clear and convenient instructions after set-up of new policy. So far so good but it's the first time I've taken a policy out with Swinton ins... Ver mais
A empresa respondeu
After a few months of stress with my cat who'd gone into heart failure and lots of appointments and scans. I was given a £3000 bill. Luckily enough I had Swinton pet insurance. I was worried about the... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Offers wide range of insurance products. Includes branch locator, addresses, and company profile.
Informações de contacto
Reino Unido
- swinton.co.uk/pet-insurance
3,7
Aceitável
225 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service from a knowledgable…
Excellent service from a knowledgable agent.
18 de julho de 2023
Resposta da Swinton
Good Morning
Thank you for taking the time to leave a review. We are so pleased you thought we were a 5* company.
Have a great year and stay safe.
Kind regards,
Glen @ The Social Media Team Swinton
It was easy to sign up
It was easy to sign up, but my policy hasn't started yet so can't comment further
3 de julho de 2023
Resposta da Swinton
Hi J.Lagden,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Michelle @ The Social Media Team
Ease of use and vfm.
11 de julho de 2023
Resposta da Swinton
Hi Angela,
Thank you for taking the time to leave a review. We are so pleased you found us easy to deal with.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind regards,
Michelle @ The Social Media Team
Excellent customer service
10 de julho de 2023
Resposta da Swinton
Hi Susan,
Thanks for the 5* review. We are so pleased you took the time to leave a review.
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind regards,
Chris @ The Social Media Team
great service
It's really great to be able to speak to a human on the other end of the phone. They were extremely knowledgeable of the product and very helpful.
2 de julho de 2023
Resposta da Swinton
Hi Linda,
Thank you for the review.
We are so pleased you found our agents helpful and knowledgeable!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Easy to purchase and great prices.
29 de junho de 2023
Resposta da Swinton
Hi,
Thank you for the review.
We are so pleased you found our policy competitive!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Product is just right for my needs.
26 de junho de 2023
Resposta da Swinton
Hi Matthew,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Competitively priced comprehensive Insurance cover
We purchased our Pet insurance through a comparison site and the process was quick and simple to navigate. The insurance offered by Swinton was comprehensive and yhe price extremely competitive
26 de junho de 2023
Resposta da Swinton
Hi Chris,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Very easy process to get insurance…
Very easy process to get pet insurance hopefully I never need to use it! :)
23 de junho de 2023
Resposta da Swinton
Hi Paul,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Efficient and clear instructions follow up
Efficient clear instruct tions service and follow up
22 de junho de 2023
Resposta da Swinton
Hi Jane,
Thank you for the review.
We are so pleased you found our policy hassle free!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Excellent service
13 de junho de 2023
Resposta da Swinton
Hi Julie,
Thank you for the review.
We are so pleased you found our service excellent!
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Resposta da Swinton
Hi Raymond,
Thank you for the review.
We are so pleased you found our policy to suit your needs!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
My mistake....sorry.
I mistakenly pressed the wrong button online when I was applying
For the pet insurance and instead of paying in full,I had chosen to pay monthly,when I realised my mistake I phoned the customer service number.and within a few moments Swinton cancelled my direct debit and accepted my annual payment
12 de junho de 2023
Resposta da Swinton
Hi Andrew,
Thank you for the review.
We are so pleased we could help you get this resolved!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Resposta da Swinton
Good Afternoon Hazel,
Thank You for taking the time to lave your review. We are really pleased you found the process easy.
Kind Regards
Nicola @The Social Media Team
Still waiting for the paperwork to arrive.
Telephone conversation was excellent. I have insured Harry with you. But I am yet to receive the paperwork as requested. The "14 day" option is closing fast!!!!
22 de maio de 2023
Resposta da Swinton
Hi Paula,
Thank you for taking the time to leave us a review. We're sorry to hear that you have not yet received your policy documents.
We would like to be able to help you further with this matter. If you would like to discuss this further with us please feel free to start a Live Chat with one of our friendly team and they will be more than happy to help you with this.
Kind regards
Carly @ The Social Media Team
Very easy to use plus great price
25 de maio de 2023
Resposta da Swinton
Hi Sandra,
Thank you for the review.
We are so pleased you found it all hassle free.
Have a great year and stay safe.
Thanks for choosing Swinton.
Kind Regards,
Beth @ The Social Media Team
Great products and pricrs
Easy to navigate the website, clear information and good prices.
24 de maio de 2023
Resposta da Swinton
Hi Karen B,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
very straightforward application
30 de maio de 2023
Resposta da Swinton
Hi Ann,
Thank you for the review.
We are so pleased you found our website easy to navigate!
Have a great year and stay safe.
Thanks for choosing Swinton Pet.
Kind Regards,
Beth @ The Social Media Team
Good price and easy to set up
29 de maio de 2023
Resposta da Swinton
Good Morning Brenda,
Thank You for taking the time to leave your review.
Kind Regards
Nicola @The Social Media Team
Easy. Simple. Quick. Good products.
very simple and straightforward explanation of the product options and the questions were simple to answer
29 de maio de 2023
Resposta da Swinton
Good Morning Lance,
Thank You for taking the time to leave your review. We are really pleased you found the process simple and straight forward.
Kind Regards
Nicola @The Social Media Team
A Experiência Trustpilot
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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