Synchronybank Opiniões 1724

Never ever trust this bank.This bank at all as soon as You connect Them an complain about Their unfair and illegal practices,They immidiately connect you outside The United States,Specially to the Philippines.And will steal Your confidential and personal information.But CEO of The Bank does't know US 🙏❤️🇺🇲🗽❤️🙏 IS THE LAND OF HUMAN RIGHTS

they have missed manage my account so bad it would take all day to write it all in here so what i will say is my next step is to get an attorney involved because they do not have a competent person working there including management

I applied for Care Credit with an anticipated possibility to use as emergency support when my dog should need to see a veterinarian. Never used it for long while. Two days ago I had to take my dog to see vet. Was presented a bill and used the card to pay for it. Was shocked to be told it was declined. Had to contact the bank and learned that my credit limit was reduced because I didn’t use it. Customer service tried to blame me for not using it.

I took advantage of a promotion for furniture and Synchrony is unfortunately the bank. I set-up my account online after I received the credit card and I swear I chose the mininum payment that's under $200 NOT to pay the account balance of under $10K. My bank account got hit for the entire account balance and then was returned, but I still got hit with an overdraft fee from my bank. I called Synchrony and asked if they could see my log activity but the agent said that they do not keep that sort of information. She said that she sees that I set up my account in January and selected the entire account balance for auto-pay. I was in my account a few days before the payment was due because I thought of upping the payment to make it an event $200 and I swear I still saw that the minimum amount was selected. I decided to leave the minimum as-is and canceled out of editing the auto-pay. I work with an inventory program where I can view all the log activities of which one of me or my co-workers did what and when and there is no way that a credit card company let alone I would think most companies who are online does not have a log to show my every move, especially when customers are supposed to have the ability to dispute charges with all the fraud going around.

Apparently they did nothing to assist us. With no Contract or Agreements, no signature on anything, believing a now crooked roofer who thinks he's a contractor, because we trusted this person, his company, to now do work for us, as in the past, took money from us after claiming so much damage and MOLD, then they did not do the work, and now Synchrony bank will do nothing to help or protect us.

We provided Synchrony so much proof of work not done, work this roofer claimed needed to be done and was not even inspected by this company (we have proof), took our money and rarely showing up, making up lies on so much, doing more damage and now Synchrony bank refusing to giving us a reason they are denying this claim and after four times trying to dispute this claim, Synchrony 'wrote us off' and would not talk to us, constantly they never gave us a reason why they denied our claim and refuses to hear us out.

What can be done? For one cut off their card use, write this warning review and turn to our Attorney to pursue this is court.

Worst credit card system ever. Had a dispute with them over a charge, which they repeatedly denied (I'm over 60, and have never seen an instance where you received an item completely different from what you ordered and are still held to account).
Reported them to the BBB and they lied and told the BBB they approved my claim.
Now they are slashing my credit limits without any cause...no change in my good credit report or balances.
Paying off PDQ and they can go to h*ll.

This is the worst bank ever! I have a couple of credit cards for merchants through them and if I could I would change the bank. I paid off an account and asked to have it closed - they closed the wrong and and, oh so sorry (not sorry) - it can't be reopened even if it was their error. The website doesn't always work, the virtual assistant is horrible and the customer service people don't care. And now even though I paid a credit card in advance because it hasn't been processed there is a big not on that account stating that they are trying to collect a debt and the account is past due!!! WTH

My medical provider said I could get a loan interest FREE: boy was I stupid. At six months, if the load is not paid off, I had to pay RETROACTIVE huge interest charges and 33% interest monthly going forward. A terrible experience: you have to read the legal paperwork when to take on one of these rip off scams.

I do not recommend Synchrony at all. I have a HYS account with them and I do not recommend it. Any other option is better. Their customer service might as well be all automated because they seem to be remote workers without any authority for action other than putting "notes" in your account. Mind you, this is all after calling twice because the first time I was disconnected and they never called me back. The second call lasted 40 minutes and was not helpful. The call taker did not seem knowledgable in the company and had difficulty answering the questions I asked, instead she would repeat something she already stated. I could also hear a lot of background noise from her home specifically her kids crying/yelling. Overall, it is better to open an account with a bank you already do business with that has branches close to you, employees that are knowledgeable and empowered to actually mitigate or resolve customer service issues, not just relay information that could be sent in an email.

I have a million credit cards and have been managing my credit for decades. I have never in my life dealt with so much incompetence from a credit card issuer. I got the card. Less then a month later they called to say there was a hack and they need to send me a new card. Fine. Got the new card, updated various vendors, all set. Oh no. They blocked every other transaction. No text message to verify whether I'm making a legitimate purchase - just a block. My kid's daycare payment: blocked with no notice, so I got a late notice from the daycare and had to call and fix this. One time I was at the pool trying to buy an ice cream cone for my kid: card randomly blocked with no notice and I have to call to unblock it. It was ridiculous. This was all the time. Then I once again got a new card. Updated the info with various vendors with recurring charges. Added the card to apple pay. The very first attempt to use apple pay: blocked. Got a text message to call them. I call. They want me to make a bleeping home video of my face and government-issued ID before unblocking the card. Are you effing kidding me? No. That was the last straw. Setting aside the fact that they are constantly changing login and it's a huge pain to access the account to make a payment, I'm not making goddamn home videos before I'm allowed to buy socks. No. Just no. Don't do it. It's not worth the hassle. This is by far the absolute worst credit card out there.

I would not ever use this bank. Could never get it set up to make a payment for one and when I closed the account they kept charging me interest on a closed account after reporting to my credit that a payment was late on a closed card.

My experience with Synchrony Bank has been nothing short of frustrating. They advertise promotional financing as if it’s a customer benefit, but in reality, it feels like a trap. Synchrony charged me the full interest amount the moment the promotion expired—without sending a single reminder that the promotional period was ending.
Most reputable financial institutions send at least one notice, if not several, to help customers stay on track. Synchrony, however, seems to rely on customers slipping up so they can hit them with excessive interest charges. It feels intentionally predatory and completely misaligned with what good customer service should look like.
If you're considering using a Synchrony-backed credit product, be extremely cautious. Their lack of communication and willingness to take advantage of customers is unacceptable. I will not be using their services again, and I strongly encourage others to think twice before doing business with them.

Worst credit card company in the world! Bunch of scum running this business. Payments made on time every month and as soon as I make a large payment, they lower my credit limit to make it look like I'm still maxing out the card. Screw this company. Closed my account and paid them off and they will never get another penny from me. I wish nothing but bad things on this company. Go to hell!

I just signed up for Walmart+ because Walmart is awesome.

They partner with OnePay MasterCard for a 5% discount on purchases.

Here is what just happened when I tried to get approved for the OnePay MasterCard online:

Verification failed during the initial process because the QR code wasn't readable by any of my three devices. That same window tells me to click a link to switch to an alternate device to finish verification, but that didn't work, it only opened up a webpage with the same unreadable QR Code.

I ultimately spoke to someone and got a link that tried to send me through a verification process on my phone.

Five times, their system didn't accept the 5 second selfie video of my face. I took it in three different lighting conditions, in two different rooms. Verification failed.

The web page at the end of the process said: Verification Complete! But then also told me to call an 800 number to finish verification.

I called that number and they had no idea about what happened or where we were in the verification process. Then I looked at the tab in my browser and it said "Verification Failed".

I spoke to four different people on the phone and none could help me. I was finally told that I have to wait 7-10 days to get a letter to tell me what to do next.

THE WORST EXPERIENCE EVER.

If we can't trust them to get even the sign-up process right, I bet they don't do anything right.

Their website has been down all day. We need to access the statements for a lender. Someone needs to fix the website ASAP!!!

Trying to get help with registering for online banking. On the site they recommend chat I did that put in what I needed was transfered to a live agent who couldn't do anything but give me a phone number to call. I called the guy couldn't do anything he would have to put a ticket in for this. No one there can do anything. Glad I have not funded the account yet and I will not fund it.

Do not bank with this company ever! I got a credit card with them last year through Lowes and used it to purchase flooring from our house. I had a $4000 dollar limit and used roughly $3000 of it for this project. I left what was available for future projects and made monthly payments to keep it in good standing. This year I was attempting to pull a cash out refi on my home and needed a small boost on my credit score (was low 700's and needed to be 720) so I paid off the card. Within 2 weeks of paying it off synchrony dropped my available credit from $4000 to $100 dollars which in turn dropped my credit score to the mid to high 600's. I now can't do the refinance on my home until I get my credit back up. Worst credit company I have ever dealt with, should be 0 stars.

I regret getting a credit card through this company. Every single time I’ve made large payments on my card they lower my credit limit to where I barely have anything available to spend. So every time I think I’m going to have a lower payment and raise my credit score they completely screw me and do the opposite. I just made an almost $1,000 payment and it was basically for nothing, definitely wasn’t the first time they’ve done that.

They can take up to 4 days to post an electronic payment to your synchrony bank account even if it is deducted from your bank the same date you entered payment. 4 days will negatively affect your credit rating if you were expecting your payment to post in a reasonable time of 24 - 48 hours like most other credit companies operate.

No merecen siquiera una estrella, no cuidan los clientes y ademas les afectan su credito sin importarles las consecuencias, pesimo de verdad