System Q Opiniões 

136
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Always have stocks, staff knowledgeable of the products and what’s required if unsure of new items, always packaged well in solid cardboard boxes and always next day!! Always correct stuff in the bo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

All goods came thoughtfully packed, so nothing arrived damaged, as has been the case with some other suppliers. Accessories were individually boxed with all necessary instructions and templates, screw... Ver mais

Classificada 5 em 5 estrelas

I’ve used there quality products for many years, since retiring and moving I thought I would install CCTV at my new place. Brilliant products and great customer service as always. Very impressed wi... Ver mais

Classificada 5 em 5 estrelas

System Q are going from strength to strength, developing new products and better software for the end user. Their technical staff, Rob & Phil, are always on hand for assistance to the installer, and k... Ver mais

Informações sobre a empresa

  1. Fornecedor de sistemas de segurança
  2. também em
  3. Fornecedor de alarmes de incêndio
  4. Fornecedor de equipamento eléctrico
  5. Loja de alarmes antifurto
  6. Loja de equipamento de segurança

Escrito pela empresa

System Q Limited is a trade only supplier of security and IT products, providing leading edge technology. We have the latest security and surveillance equipment and a host of services including training. CCTV, Intruder Alarm, Fire, IT, Access Control and more.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(136)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Spot on company

Always have stocks, staff knowledgeable of the products and what’s required if unsure of new items, always packaged well in solid cardboard boxes and always next day!!
Always correct stuff in the box no mishaps
10/10

16 de agosto de 2024
logótipo da System Q

Resposta da System Q

Hi Garry
Thanks for the very nice review, I'll ensure those compliments are passed on. Some staff man the phones all day, some staff pack all day, good feedback really is a moral booster.
Julian

Classificada 5 em 5 estrelas

Excellent service

Quick callback. Excellent service and knowledgeable. My issues were resolved quickly by a patient operator who had to work with my non technical ability.

3 de fevereiro de 2025
Opinião espontânea
logótipo da System Q

Resposta da System Q

Thanks for the feedback Fergie, glad we were able to help you.

Classificada 1 em 5 estrelas

Customer service very poor

Customer service very poor, waiting times to get an advisor is far too long, asked for a call back and never got one. Wanted to ask about other products I could purchase to go with my kit, very disappointing as they have always been good in the past.

9 de dezembro de 2024
logótipo da System Q

Resposta da System Q

Hi Alan
Sorry you couldn't get through but we are closed for Christmas returning in the New Year.
I'll ask someone to contact you when we get back on the 2nd.
Julian

Classificada 4 em 5 estrelas

I have used these products before and…

I have used these products before and are very good, I have not installed them yet but I would be very surprised if they where faulty.

9 de dezembro de 2024
logótipo da System Q

Resposta da System Q

Hello Sally, thanks for your feedback, we hope everything proves to be 100%

Classificada 2 em 5 estrelas

Misleading Sales

Sold an Item on Black Friday stated as a KIT but upon receipt found no cables, no camera power supply and no connectors, only to find that they sell that the parts mentioned were sold separately, very deceptive. I have in the past purchased online kits and they contained everything required to install the CCTV system.

9 de dezembro de 2024
logótipo da System Q

Resposta da System Q

Hello Darshan,
I'm sorry this didn't work out as you anticipated, I can assure you there was no intention to deceive anybody but reading back the text I can see that it might have been ambiguous.
If, next time you order by phone, you mention my name, I'll sort out a complimentary gift for you.
Julian.

Classificada 5 em 5 estrelas

Exelent service fast deluvery very…

Exelent service fast deluvery very helpfull staff have used system Q for many years and never had any problems

9 de dezembro de 2024
logótipo da System Q

Resposta da System Q

Thanks Ron, and here's to the next 16 years !

Classificada 5 em 5 estrelas

Always a pleasure to speak to anyone…

Always a pleasure to speak to anyone there wether sales or technical great knowledge and good banter.
What more do you need ?
Great products oh yes and that !!!

9 de dezembro de 2024
logótipo da System Q

Resposta da System Q

Thanks Mark, we aim to please and we think it makes a difference when the team are so hands-on.
Julian.

Classificada 5 em 5 estrelas

Competent

Competent, efficient and courteous

9 de dezembro de 2024
logótipo da System Q

Resposta da System Q

Thank you for those kind words, we do try :)

Classificada 5 em 5 estrelas

Sent an e mail asking for advice but…

Sent an e mail asking for advice but aware they deal with businesses so was not expecting too much. However Julian answered the e mail and was very helpful with advice and possible causes. Thanks again.

8 de outubro de 2024
Opinião espontânea
logótipo da System Q

Resposta da System Q

I'm glad we could help. And thank you for taking your valuable time to write such kind words.

Classificada 5 em 5 estrelas

Service

Fast response and well trained staff that know the product - helped resolved an issue, with a follow up, great service!

11 de setembro de 2024
logótipo da System Q

Resposta da System Q

That's great to hear! And thanks for your review. We'll keep them fuelled and happy with some Cinnamon Swirls this morning!

Classificada 5 em 5 estrelas

Quick delivery and excellant tech…

Quick delivery and excellant tech support

30 de agosto de 2024
logótipo da System Q

Resposta da System Q

We're very pleased to hear that :-)

When you need it in-and-working FAST, we're here from 8-18.30 Monday to Friday and 8-13.00 on Saturday too.

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