Had trouble using the website, so not a good start, at least they have a phone number which is a plus point, rang them and was dealt with by a very helpful young lady, the order then arrived next day.... Ver mais
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Leia as opiniões dos outros
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... Ver mais
Wide range of stock and very quick turnaround on our orders. Glad I found a great local supplier where we can order online and collect very quickly as everything we do seems to be last minute and T-Me... Ver mais
Morning. I ordered a 2 1/2 inch plug. Received 3 inch. Unable to call, telephone does not exist, e-mailed but no reply. Awaiting. I spoke to Marcus who explained situation of male and female si... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento de irrigação
- Fornecedor de materiais de construção
- Fornecedor de mangueiras
- Fornecedor de tubos
- Loja de materiais para canalização
- Fornecedor de equipamento para tratamento de água
Sobre T-mex Express
Escrito pela empresa
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact Us
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Contact Us
Informações de contacto
Moat Farm, Green Lane, ME17 3ES, Maidstone, Reino Unido
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4,7
Excelente
269 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Heading and plumbing
Very good service and definitely worth buying from this company
27 de março de 2025
Resposta da T-mex Express
Thank you for the great review! We’re glad you had a positive experience and really appreciate your support.
Great service above and beyond
Great service above and beyond, researching and supplying a product that they don’t even stock arriving next day at a great price.
Many thanks
Clive nicholls
2 de abril de 2025
Resposta da T-mex Express
Thank you for the fantastic review! We’re really glad we could go the extra mile and get you what you needed and quickly too!
Very good service
Order on line arrived in a couple of days. I always purchase these valve from you, because of the good service.
1 de abril de 2025
Resposta da T-mex Express
Thank you for your continued support and kind words! We’re glad to hear the service keeps you coming back!
Resposta da T-mex Express
Thank you for your kind words! We’re so glad to hear you had a positive experience with our team.
Great service
Needed several bits next day & came across T Mex. They arrived as described, packed well and in a timely manner. Will use again! Thanks
12 de março de 2025
Opinião espontânea
Resposta da T-mex Express
Thanks so much for the great review! We’re glad everything arrived as expected and on time. Looking forward to helping you again soon!
Great company to deal with,always…
Great company to deal with,always deliver fast thanks
4 de março de 2025
Resposta da T-mex Express
Thank you for the kind words! We really appreciate your support and are glad to hear our fast delivery continues to hit the mark.
After snapping a mains water pipe and…
After snapping a mains water pipe and try to obtain some ABS pipe and driving round and round i was informed of T-mex Express , i gave them a call they allowed me to turn up and they had everything i needed even though that don't have a trade counter and i cannot thank them enough . Thanks T-mex
6 de março de 2025
Opinião espontânea
Resposta da T-mex Express
Thank you for the amazing review! We’re so glad we could help you out in a pinch — even without a trade counter. Really appreciate your kind words and support!
Quick and easy to use
24 de fevereiro de 2025
Resposta da T-mex Express
Thank you for the great feedback! We’re glad to hear the process was quick and easy for you.
i odered a 3inch coupier
i odered a 3inch coupier , i got a 90mm one ,you sed i odered the rong one ,you should have check with me for pipe size,od, every one i have ever used have sent it right not happy
4 de fevereiro de 2025
Resposta da T-mex Express
We’re sorry to hear that you had an issue with your order. Our product descriptions include detailed dimensions to help ensure the right fit, and we always encourage customers to reach out if they have any questions before ordering.
During our phone conversation, we did our best to clarify sizing, and we even offered to send a replacement at our cost to help resolve the situation. However, as much as we strive to provide great service, we aren’t able to send additional items free of charge for ordering errors beyond our control.
We appreciate your feedback and are always here to assist with any questions you may have in the future.
Prompt and accurate response
11 de fevereiro de 2025
Resposta da T-mex Express
Thank you for your kind review! We’re delighted to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again in the future.
Problem with member of staff.
I was under the impression that I paid for next day delivery. However it appears that rhere is a £10 surcharge for pipe. I did phone sales where I spoke to and a sales rep. On conclusion of the conversation I was asked to hold and then transfered to another employee who I told that a colleague had already clarified the issue. This employee did not seen satisfied that I had concluded my business. I was then spoken too extremely rudely, I have never ever been spoken too with such rudness and arrogance. I had nothing to communicate with this person from the outset. It was so crazy I had to laugh. It does appear that this person is unwell.
5 de fevereiro de 2025
Resposta da T-mex Express
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is always to provide clear communication and excellent service, so it’s disappointing to hear that we fell short in this instance.
Regarding the delivery charge, certain items, such as pipework, do incur additional fees due to their size and handling requirements. We always strive to make these costs clear at checkout, but we understand that it can sometimes be confusing.
Very helpful
Very helpful, great communication, fast service, no drama, extensive stock carried, I will recommend
5 de fevereiro de 2025
Resposta da T-mex Express
Thank you for your fantastic review! We’re thrilled to hear you found our service helpful and efficient. We truly appreciate your recommendation and look forward to serving you again!
Resposta da T-mex Express
Thank you for your review! We’re glad everything was as expected and appreciate your support. Looking forward to serving you again!
Fantastic service and happy with item…
Fantastic service and happy with item bonus delivered the next day thanks.
28 de janeiro de 2025
Resposta da T-mex Express
Thank you for your kind words! We’re delighted that you’re happy with your item and that our fast delivery met your expectations. We appreciate your support and look forward to serving you again!
It was late in the day.......
It was late in the day, and I had no idea what parts I needed—but they took the time to sort everything out for me. Even though it was past their closing time, they still went above and beyond to make sure I got the right part, arranging first-class next-day delivery with a smile. That kind of service is rare these days. Highly recommend!
29 de janeiro de 2025
Opinião espontânea
Resposta da T-mex Express
We’re always happy to go the extra mile to help our customers, no matter the time of day. It’s great to hear that you had a positive experience, and we truly appreciate your recommendation
same as all ways spot on
6 de janeiro de 2025
Resposta da T-mex Express
Thank you for your support! We’re delighted to hear that you’re happy with our service as always. We truly appreciate your loyalty!
Product was perfect for my needs
29 de novembro de 2024
Resposta da T-mex Express
Happy we could help you!
Resposta da T-mex Express
Thank you! Happy to help you for the future orders!
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