SE-Tabletennisstore Opiniões 

103
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brilliant price Fast delivery on your side not on the uk side fed ex are not the best at delivering on the day they say Service is very good been ordering a few years from you now and alot of my fr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I received the equipment I ordered very quickly and at a reasonable price. Placing the order was easy, and the product description—and especially the size chart—were a huge help.

A empresa respondeu

Classificada 5 em 5 estrelas

The goods were delivered on time and were all as ordered. Unfortunately one of their suppliers was short of stock so 1 item was not sent. The company rectified this by reimbursing me straight away onc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a complete bat new rubbers on it. Didnt get a confirmation. I contacted the company and they had everything in stock so my order was made and send asap. Good communication and excellent se... Ver mais

Informações sobre a empresa

  1. Loja de acessórios para ténis de mesa

Escrito pela empresa

Sport Europe (tabletennisstore.eu) has a focus on the professional-, enthusiast- and hobby- table tennis player. In addition to a large and wide range of all top brands, Sport Europe has a unique test facility in its showroom / SE experience Center. Here you will be assisted by professionals in your search for the most suitable material.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

103 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(103)

94 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Hi Yemi, Thank you for your positive feedback, to tackle the USPS speed, we negociated with hard with a new transport company and now we can deliver in just a few days tus the US.

Classificada 4 em 5 estrelas

Overall good service

Overall good service but the uk delivery time was very very long, luckily I was in no rush.

19 de setembro de 2025
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Hi Mick, thanks for your feedback, we switched shipping services, from now on lead time to UK will be 2-3 working days

Classificada 5 em 5 estrelas

Goed verpakt

Goed verpakt, pakje paste door de brievenbus. Alles prima, ga zo door.

19 de setembro de 2025
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Bedankt voor de positieve reactie!

Classificada 5 em 5 estrelas

Deskundig en oplossingsgericht

Kwalitatief goede producten en deskundig. Had schoenen besteld van een voor Sporteurope afwijkend merk maar kon ze mooi ruilen voor beter passend model van Andro. De oplossingsgerichtheid in deze en andere situaties waardeer ik zeer.

25 de setembro de 2025
Opinião espontânea
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Dank u voor de positieve feedback Jan

Classificada 3 em 5 estrelas

Good products at little cheaper price…

Good products at little cheaper price compared to UK websites and bit better choice.
Only issue is that it takes nearly 4 weeks for the products to be delivered!

3 de agosto de 2025
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Dear Ryan, thanks for your honest feedback, I know our customer service had contact with you several times about one short that wasn't in stock and our supplier didn't supply it, at the end we even directly refunded this and we shipped out your parcel with Fedex to compensate for the waiting time.

Classificada 5 em 5 estrelas

First purchase

Very good web site, easy to use, they updated me on the progress of the shipping and delivery date.
5 Stars

27 de agosto de 2025
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Dear Steve, thank you for the kind words, we hope to see you back, and if you have any questions about products you know how to find us.

Classificada 5 em 5 estrelas

Perfect service

I have placed my order in the evening of the 15th and, since some items were not available in stock, have waited ONLY a few days before Fedex delivered the package this morning (23rd).
Not mentionning the fact that Tabletennisstore.eu have been very reactive as I asked if I could add some forgotten articles, they agreed without any additionnal delivery fee.
I can only warmly recommand this store, and a very special thank to Jeroen, always present and comprehensive !!!!

23 de setembro de 2025
Opinião espontânea
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Thank you so much for this positive review, I'll be sure to pas on the kind words to Jeroen.

Classificada 5 em 5 estrelas

Heel snel geleverd

Heel snel geleverd, had ik niet gedacht.
Dus heel fijn om direct te kunnen gebruiken

18 de setembro de 2025
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Beste Jeroen, bedankt voor jouw positieve respons. Ik wens je heel veel plezier met je nieuwe tafeltennis materiaal!

Classificada 3 em 5 estrelas

They took my money, but did not send my items

I put a large order for $287, with multiple items.
After over a month they sent me a partial shipment.
I e-mailed them several times asking when the rest of the order will be fulfilled. They don't respond to my e-mails. It's already over 2 months since I ordered. Feels like deliberate strategy to take advantage of naive customers.
Horrible experience. Do not buy from this seller!

Edit: Oct 16, 2025 - after I got the response here from the seller (see the response below), I contacted them via e-mail. They responded to my e-mail and sent me the rubber, which was still missing from my previous order. Therefore I can now confirm, this is a legit business, not a scam. Perhaps they got their customer service issues resolved, as my recent experience was very good (other than extra week or so it takes to wait for the order, since their inventory is limited and they need to get it from their suppliers).

The original order still took months to fulfill, but eventually I got all my items, so I am upgrading my rating from 1 star to 3 stars.

6 de março de 2025
Opinião espontânea
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Dear Joanna
Addidtion:
Thank you for changing the rating to 3stars after us correction your issue this is much appriciated.

First response:
I sincerely apologize for the trouble you experienced with your recent order. I understand how frustrating it must have been to wait so long and to not receive timely updates along the way.

The email issues that were affecting our communication have now been fully resolved. Going forward, our customer service team replies to all inquiries within 24 hours on business days via email.

I’m glad to hear that your complete order has now arrived, though I regret the delay and inconvenience you faced in the process. We truly value your patience and understanding, and we’re working to ensure this does not happen again.

Thank you for bringing this to our attention. Please don’t hesitate to reach out if you need any further assistance — we’ll be here to help.

Classificada 1 em 5 estrelas

I ordered a return board from this…

I ordered a return board from this company but they then went to the supplier to find out if it was in stock. It wasn't so they refunded me the amount. It took a month for the refund to come through. The problem is that they ignore emails but if you phone them they will speak to you. I ordered some other stuff and they reassured me that it was on the way. That was over a week ago. Holland isn't that far away, is it? This company needs to communicate more with customers in order to ensure their loyalty. I think that they probably have one person running the entire enterprise and he probably doesn't have enough time to deal with all the stuff that's coming through. Please communicate with your customers properly or more of these negative reviews will inevitably appear with obvious outcomes. After almost 8 weeks the 2nd part of my order still hasn't appeared. I disputed the payment with my bank and they have now made a repayment of the 2nd amount, smaller than the first. If you are considering using this company, please remember to get that barge pole out!

10 de abril de 2025
Opinião espontânea
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Dear Paul,

Thank you for sharing your feedback, and I want to sincerely apologize for the difficulties you encountered with your orders. I understand how disappointing it must have been to face long delays, unclear updates, and challenges in reaching us by email.

The email issues that previously caused communication problems have now been fully resolved. From now on, our customer service team replies to all inquiries within 24 hours on business days via email.

I also regret the delays with your refund and shipment. While I’m glad to hear the refund was ultimately processed, the time it took was far from acceptable, and I truly apologize for the stress it caused. Your concerns about communication are valid, and we are working to improve both our responsiveness and the speed of our processes so that situations like this don’t happen again.

We greatly value your patience and understanding, and I hope we can rebuild your trust. Please don’t hesitate to reach out if there’s anything further we can do to assist you.

Classificada 1 em 5 estrelas

Horrible customer support

Got initial order item, but needed different size. Returned original but item got delayed from supplier. Tried to write them emails about my order and even at their website messaging, there is no answer, they just ignore you!! 1,5 months later there is no item and moneys gone. Horrible customer support.

7 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

No issues

Ordered a blade and rubber on 19th October, neither was in stock so needed to be ordered from suppliers. I knew this before I ordered and was fully prepared to wait.
I emailed after about a month to check on the progress and received a reply in under an hour to say they should be sent the following week. The following week I received another email to say the wrong rubber had been sent by the supplier and did I want that one or did I want them to order the correct one, I asked them to re-order. After another week I received an email to say the parcel was sent and it arrived a few days later.

It took just over 6 weeks from ordering to delivery but I knew it wouldn’t be quick and I had no problems with contacting them

4 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Appears to be a scam company

Appears to be a scam company. Placed order and payment taken but no response to follow ups due to non delivery. Requested refund through Paypal.
I can see you have responded after 10 months. I only received the order after I requested a refund through Paypal. This appeared to jolt you into action.

20 de novembro de 2024
Opinião espontânea
logótipo da SE-Tabletennisstore

Resposta da SE-Tabletennisstore

Dear Bryan,

I’m very sorry to hear about your experience and the concern this has caused. I want to clarify the situation based on our records.

According to our system, your order was successfully received and is being processed. We have carefully checked, and we have not received any notification or payment reversal from PayPal regarding a refund request. If you have already initiated a dispute with PayPal, it may still be under their review, and we recommend checking directly with them for the current status.

Please rest assured that we are committed to resolving this matter for you. If you could provide your PayPal case reference or any confirmation details, we can escalate the issue with our payment provider to speed things up.

Again, I apologize for the frustration this has caused. We take these matters seriously and will do our best to ensure a proper resolution.

Classificada 1 em 5 estrelas

No response from shop

No response from shop. Placed an order, paid, get first (probably automatic) email confirmation. After one week I tried to contact shop on the current status of my order by email. No response. Filled in contact form on site, no response as well.

9 de agosto de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Order placed on april 20

Order placed on april 20. An item was not in stock, but they told me by email, before placing order, that they would get within 3 days. They also confirmed that they would stick rubbers on the bought wood.
I received order 5 weeks after, no rubbers stuck...
Very bad company, mails sent to know were order was, no answer. I called around 4 times with confirmation that parcel was going to be shipped next day and left 8 days after.
If you look for serious store, then don't order here.

28 de maio de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais