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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently used TapGP and was extremely impressed with the service. The platform was easy to use, efficient, and made accessing support straightforward and stress-free. The process was quick, the advi... Ver mais

Classificada 5 em 5 estrelas

Woke up NY day, with a nasty unexpected earache, no other symptoms and a next day flight to NZ. Bit of a panic but tapGP were so good from booking appointment to getting a prescription. The consultati... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Used tapGP has l couldn't get into my GP and l have been very pleased with the service received. Very professional and take time to answer any questions you may have. Even took the time to call me b... Ver mais

Classificada 5 em 5 estrelas

Booked promptly for next day. Doctor was kind, helpful and gave me the prescription I needed, collected it that evening with no issues. Will definitely use again- cannot even compare to the slow, long... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Médico de clínica geral
  2. Médico

Escrito pela empresa

tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

362 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brilliant

Amazing service. Such a lovely gentleman who was doing my online consult. Very friendly approachable team overall. Competitively priced offering appointments 7 days of the week at the times to suit individual! Prompt results- I’ve received my electronical script in a matter of seconds ! Highly recommended!

3 de agosto de 2025
Classificada 5 em 5 estrelas

TapGP Doc appointment

Used tapGP has l couldn't get into my GP and l have been very pleased with the service received. Very professional and take time to answer any questions you may have.
Even took the time to call me back twice outside the appointment to follow up and informed me of the result which l sent by email.
Overall very satisfied and will.use again if required

24 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Quick, professional and engaged GP

I saw a GP on the same day (video call) who listened attentively and with professionalism and was engaged with trying to diagnose my symptoms in order for me to seek further tests with my local GP. The consultation email was sent to me promptly and has helped to speed up the process with my own GP. Follow up care via the customer service number was also quick and professional. Highly recommended for those who want to see a knowledgeable GP quickly.

26 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Needed to see a doctor in earnest as I…

Needed to see a doctor in earnest as I was in severe discomfort and couldn't wait until the next day to call my G.P or go to a walk in centre. I downloaded the app and was able to talk to a doctor within an hour for a small fee. The consultation was very good and he was able to prescribe me some treatment. The prescription was emailed to me which I presented to the pharmacy soon after. I reccomend this service for anyone who needs to see a doctor straight away and can't wait.

23 de junho de 2025
Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, easy to access and app easy to use!

GP was attentive, listened and gave very helpful advice, culminating in a letter confirming our child could attend her education setting.

If you’re away from home remember that you’ll need I’d to access including for children.

16 de junho de 2025
Classificada 5 em 5 estrelas

Efficient service

Efficient service, lovely chatty GP, I felt listened to and I’m very happy with treatment prescribed. So easy to book an appointment, able to speak to a GP within an hour of downloading the app and it really put my mind at rest considering it was a weekend and I was worried about who might be able to help.
Such a good service, would give it more stars if I could!

31 de maio de 2025
Classificada 5 em 5 estrelas

Outstanding experience

I’m really pleased with the service I received from TapGP. The doctor was kind, compassionate, and genuinely took the time to listen. I would highly recommend their services to anyone looking for exceptional GP care.

22 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Croydon to Monti Carlo


I have had to rewrite this review three or four times because Mr —— keeps flagging it

Ive noticed all his reviews have a similar theme

I made an appointment with them last week more out of convenience than anything else to try and get the prescription I needed a bit quicker rather than waiting until the end of the week/early next week when I could see a private doctor i have seen on and off for around 10-15 years, who I have found to be very ethical and honest with all his medical opinions

Mr —— said the condition was what he said it was I said it was not what I should have said was I believe it’s what he said and something else and what he said is a secondary condition that’s caused by the first.

I have sent the photos i sent him for three independent assessors one has came back with what I said it was in the first place one of the other,s has said they cannot give a definate diagnosis without a face to face consultation

In any event I’ll get to see the dr I should have waited to see friday or next week,

He has since blocked the account I had to open for the appointment but has offered a refund that I told him I didn’t want

I have sent him some correspondence that’s factual to be added to his notes,he refused to do this stating his notes can’t be altered -I was asking to add not alter anything

Overall not a good experience with TapGP but plenty of other online doctors to choose from

Re:reply:One thing ive learnt from this experience is this, if you’re lucky enough to know a good private doctor try not to lose their number/s if you change your phone or reset it etc

They are literally PRICELESS !

25 de maio de 2025
Opinião espontânea
logótipo da tapGP

Resposta da tapGP

Dear James,

Thank you for your feedback. We're sorry that your experience with us did not meet your expectations.

Our clinical team follows professional standards and evidence-based guidance when making decisions, and we understand that opinions may differ from time to time. While we appreciate you’ve sought further views, our clinicians must act in accordance with their medical judgment and duty of care.

We’ve already offered you the appropriate channels to raise concerns formally and remain open to resolving matters through that process.

We’re committed to providing safe, ethical care to all our patients and wish you the best with your ongoing treatment.

Kind regards,
The tapGP Team

Classificada 5 em 5 estrelas

Straight forward, friendly, compassionate

My experience with this company and doctor has been incredible. such a useful service with an extremely friendly & compassionate doctor who is willing to listen to you which I have often found quite rare. Thanks for all your help!

27 de maio de 2025
Opinião espontânea
logótipo da tapGP

Resposta da tapGP

Hi there,

Thank you for your kind words, we're so glad to hear your experience was a positive one. It's wonderful to know the doctor made you feel heard and supported — that’s exactly what we aim for.

We're always here whenever you need us.

Best wishes,
The tapGP Team

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