Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly... Ver mais
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Leia as opiniões dos outros
I have not been well, and really struggled with my self assessment - a couple of messages with Jon and its all sorted, which has definitely taken some of the stress from me at a difficult time.
Great job! The staff was excellent—professional, friendly, and very helpful throughout the entire process. They made everything easy to understand and provided outstanding customer service. I highly r... Ver mais
This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better ex... Ver mais
Informações sobre a empresa
Escrito pela empresa
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Informações de contacto
Reino Unido
- support@taxfix.com
- taxfix.com/en-uk
4,7
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Self-employed
If you work as a self-employed this is not the company you want to deal with to pledge your self-assessment.
I got in contact with one of their accountants, the woman could not even tell me what I could claim for.
I’d have to break the expenses down, gather and filter the information on my own, meanwhile she was just expecting me to do this for her to send it over to HMRC, if that’s the case what’s the point of paying someone, I could have done by myself. A complete waste of money and time, they did not even have an online section for complaints. Zero help whatsoever. Worst service ever, never seen anything like before.
The reviews on the website are definitely misleading.
6 de maio de 2026
Opinião espontânea
Resposta da Taxfix UK (formerly TaxScouts)
Hi Vanesa,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your frustrating experience with our self assessment service.
We understand you were expecting clear guidance on what expenses you could claim and felt that the support you received did not meet your expectations. Our goal is to simplify the tax filing process by providing expert assistance, and we sincerely apologise that we fell short in your case, leaving you feeling like you had to manage the process alone.
This is not the standard of service we aim to provide, and we take your comments very seriously. We would appreciate the opportunity to look into what happened. If you haven't already, please contact our team at support@taxfix.com using your registered email address so we can investigate this further for you.
Once again, we are very sorry for the disappointment and frustration this has caused. Your feedback is invaluable as it helps us to improve.
Best regards,
Taxfix
Good communication and helpful support
26 de junho de 2026
Have been a customer for several years
Have been a customer for several years, re-assuring that my tax obligations are taken care of by qualified accountants. No fuzz and very responsive to task. Great service. Thank you
4 de julho de 2026
My accountant answered all my questions…
My accountant answered all my questions and was able to complete the tax return quickly.
26 de junho de 2026
I had a great experience with Kunal
I had a great experience with Kunal, I am so grateful for his support and would definitely recommend using Tax Fix in the future
2 de julho de 2026
Great service from Gabriela at Taxfix
Great service from Gabriela at Taxfix. Another tax return completed the whole process from start to finish is seamless. I highly recommend Taxfix to everyone.
2 de julho de 2026
Everything was easy to do I highly…
Everything was easy to do I highly recommend using taxfix
1 de julho de 2026
You want want feedback from every
You want want feedback from every
Bit of the process which is a bit annoying, apart from that good
30 de junho de 2026
Opinião espontânea
Great service
Great service, very knowledgeable and very quick response times. A BIG thank you to Anna who I will highly recommend.
30 de junho de 2026
Getting our annual tax returns sorted…
Getting our annual tax returns sorted out remains a straightforward activity with Taxfix, combining a digital process and working a real accountant.
28 de junho de 2026
Outstanding service provided by Lisa at…
Outstanding service provided by Lisa at Taxfix. Highly recommended
29 de junho de 2026
Brilliant experience
Brilliant experience. The accountant that was assigned to me was able to complete our return with very short notice to deadline. Thank you very much for a smooth and efficient service.
28 de junho de 2026
Quick and efficient
Quick and efficient, good VFM. Farai communicated helpfully and gave good advice
18 de junho de 2026
Great communicator and very helpful
18 de junho de 2026
Phil from Taxfix is highly recommended
Phil has looked after both mine and my husbands tax affairs for 3 years now, he is always spot on and quick to answer questions - he is highly recommend by us
24 de junho de 2026
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