Taxfix guides you through providing the data for a self-assessment tax return - a human accountant compiles the form, makes the submission and answers any questions. I've had the same accountant wit... Ver mais
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Leia as opiniões dos outros
Been with them 3 years. Their accountants are excellent - only one didn't turn up and I got a replacement in a few days. My experience with customer service has been patchy, one (Brittany) was surpri... Ver mais
used TaxFix when their were tax Scouts before always had good service, my Accountant got my tax sorted out quickly and it takes all the worry out of doing my return, now using them for MTD so hoping... Ver mais
I’ve used this site for 3 years now and I highly recommend. It’s so easy to navigate, and the chat AI actually understands you when you ask it a question. For what I use it for - managing taxes fr... Ver mais
Informações sobre a empresa
Escrito pela empresa
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Informações de contacto
Reino Unido
- support@taxfix.com
- taxfix.com/en-uk
4,8
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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I pay and my Accountantvery good accountant John sorts very…
I pay and my Accountant sorts very quickly and very helpful I have them for about 4 years now.
11 de maio de 2026
Been a customer 4 years.
Been a customer 4 years.
If i go on as a new customer you'll do my tax return for £40 less than as an existing customer. How to lose a customer .... simples
16 de maio de 2026
Opinião espontânea
Resposta da Taxfix UK (formerly TaxScouts)
Hi Dave,
Thank you for taking the time to leave your review, and for being a customer with us for the last four years.
We’re very sorry to hear about your disappointment with our pricing. We understand how frustrating it can be to feel that your loyalty isn't being recognised, and we sincerely apologise that this has been your experience. This is certainly not the impression we want to give our valued customers.
We would appreciate the chance to look into this for you and discuss your account. If you could please contact our team at support@taxfix.com using your registered email address, a member of our team will be happy to follow up with you directly.
Thank you again for bringing this to our attention. Your feedback is very important to us as it helps us to improve.
Best regards,
Taxfix
John Webb from Tax Scouts provided a…
John Webb from Tax Scouts provided a professional and helpful service from start to finish. He was clear, knowledgeable, and made the tax process much easier to understand. I appreciated his attention to detail, quick responses, and friendly approach. I would definitely recommend him to anyone looking for reliable tax support.
15 de maio de 2026
A quick responsive service
A quick responsive service and this is the second time I have used this company and would recommend them.
15 de maio de 2026
Accountant dis not help me get best…
Accountant dis not help me get best option .Never asked me about expenses just got cis statement and pay slips and said this i what you are due .
I am not an accountant so would like advice on if I can claim for other items .
Its just not personal to the client.They been payed up front so not interested in making you the best return
15 de maio de 2026
Resposta da Taxfix UK (formerly TaxScouts)
Hi Robert,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.
We understand how important it is to feel supported and to receive proactive advice on potential expenses. We sincerely apologise that you felt our service wasn't personal and that you were left without the guidance you needed to get the best outcome. This is not the standard of care we strive to provide our clients.
We want to look into this for you. If you would be willing, please contact our team at support@taxfix.com with the email address you used to register so we can review your case and see how we can help.
Once again, we are very sorry for the disappointment caused. We appreciate you bringing this to our attention, as your feedback is essential for us to improve our service.
Best regards,
Taxfix
A quick service,hassle free,if there is…
A quick service,hassle free,if there is any problems they've always communicated quickly.a reasonable fee
26 de abril de 2026
Mr. Shams is very good. Can recommend.
11 de maio de 2026
Value for money but it has its frustrations
Been with them 3 years. Their accountants are excellent - only one didn't turn up and I got a replacement in a few days. My experience with customer service has been patchy, one (Brittany) was surprisingly incredibly rude. I find their bank link and automated bookkeeping unusable but that might be me. All in all, Taxfix is value for money but it has its frustrations.
15 de maio de 2026
Opinião espontânea
System and process is clear and easy to…
System and process is clear and easy to use. Accountant is very efficient
14 de maio de 2026
extremely easy to navigate! 5 stars!
I’ve used this site for 3 years now and I highly recommend. It’s so easy to navigate, and the chat AI actually understands you when you ask it a question.
For what I use it for - managing taxes from income from a letting - it’s extremely easy to use and I always get a quick response.
14 de maio de 2026
Quick service
Quick service, even though my return was a little bit complicated. I've been using them for a few years now and will continue to do so!
11 de maio de 2026
Pretty easy process to use
Pretty easy process to use. Prompt responses to queries
12 de maio de 2026
I have used your service for the last 3…
I have used your service for the last 3 years and everything has been easy and quickly sorted for me.
13 de maio de 2026
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