Taxfix UK (formerly TaxScouts) Opiniões 

7405
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been... Ver mais

Classificada 5 em 5 estrelas

Working with Bryan gives me complete peace of mind. Everything is clear, transparent, and trustworthy. I highly recommend Taxfix and couldn't be happier with their service. I wouldn't want to work wit... Ver mais

Classificada 5 em 5 estrelas

I personally Experienced - turn around time in processing returns is above average, that returns are processed over weekends goes above and beyond what is expected. Thank you Asif from Taxfix.. I am... Ver mais

Classificada 5 em 5 estrelas

This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... Ver mais

Informações sobre a empresa

Escrito pela empresa

Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

7 mil opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(7405)

1004 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The whole service provided by Taxfix…

The whole service provided by Taxfix was a good seamless one. My accountant was very professional and patient. She clearly answered all my queries and they were many. I would definitely recommend Taxfix without hesitation.

11 de agosto de 2026
Classificada 5 em 5 estrelas

Amazing!!!!

Amazing!!!!! Cannot believe how straight forward this was, i was dreading it and it was soo quick and simple. Thank you so much!!

4 de agosto de 2026
Classificada 1 em 5 estrelas

Is it meant to be "easy to use"? Keep asking me additional fee

Currently in process, so I'll update my review once everything is complete.

So far, communication has been confusing.

I provided my pension statements, including all contribution dates, but I wasn't sure whether the relevant date was the due date or the paid date for determining which tax year it belonged to. I told them that to. Rather than clarifying this, I was told that analysing my pension (finding relevant figure and adding all up) was outside the scope of the service and would require an additional fee.

My expectation: simply said, "We need gross contribution figure - tax the paid dates is the one you need to check for the relevant tax year, add together and brings up to us" or if using my pention statement adn SIPP statement are out side of their work (tbh, this part can be done by AI easily)

Anyway, I have spoken to my provider, download teh figure and gave exact figure what they need to put into Tax return.

At the moment, I didn't get any good advice, and feel like it's going to be endless additional fee if anything slightly complicated. It's meant to be make your life easier, but at the moment, I don't see any value yet

3 de agosto de 2026
Opinião espontânea
logótipo da Taxfix UK (formerly TaxScouts)

Resposta da Taxfix UK (formerly TaxScouts)

Hi,

Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the confusing and frustrating experience you've had with our service so far.

We understand your concerns regarding the communication about your pension contributions and the explanation of our fees. Our goal is to make tax filing as clear and straightforward as possible, and we sincerely apologise that our communication left you feeling unsupported and unclear on what was needed from you. This is not the standard of service we strive to provide.

Unfortunately, we're unable to locate your account from your review alone. If you could contact us at support@taxfix.com, we'd be happy to review your case, clarify exactly what information is needed, and answer any questions you may have. We appreciate your feedback and would welcome the opportunity to help.

Once again, we’re very sorry for the frustration caused. Your feedback is greatly appreciated as it helps us improve our communication and services.

Best regards,
The Taxfix Team

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