It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been... Ver mais
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Leia as opiniões dos outros
Working with Bryan gives me complete peace of mind. Everything is clear, transparent, and trustworthy. I highly recommend Taxfix and couldn't be happier with their service. I wouldn't want to work wit... Ver mais
I personally Experienced - turn around time in processing returns is above average, that returns are processed over weekends goes above and beyond what is expected. Thank you Asif from Taxfix.. I am... Ver mais
This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... Ver mais
Informações sobre a empresa
Escrito pela empresa
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Informações de contacto
Reino Unido
- support@taxfix.com
- taxfix.com/en-uk
4,8
Excelente
7 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quick and accurate response every time
Quick and accurate response every time. Also great value for money.
17 de julho de 2026
Quick and efficient
Quick, easy and efficient service. I was already well prepared with what I needed and my tax situation is simple. I got the impression that there would have been support if I'd needed it, but I have no actual experience of this.
29 de junho de 2026
Appalling communication
I decided to use Taxfix for my tax return based on their great TrustPilot reviews, notably for their efficiency and quick turnaround. I submitted all the documents needed on 17/05 and received a notification that the tax return was started on 18/05. Having no news, I chased the accountant assigned to my case on 09/06 and received the response that the tax return would be ready "soon". I chased again on 02/07, and this time, no reply, but my tax return was made available on 03/07. I went back the same day and asked questions to the accountant and have not received an answer to this day, 18/07. Instead, I have received 3 automated reminders that my tax return is ready to approve. Based on the reviews, I never expected to have such a poor experience in terms of communication especially with a subject as sensitive as taxes. Very disappointing.
18 de julho de 2026
Opinião espontânea
Resposta da Taxfix UK (formerly TaxScouts)
Hi Camille,
Thank you for taking the time to share your feedback. We're really sorry to hear about your experience and appreciate you bringing it to our attention.
We understand how important clear and timely communication is, especially when dealing with tax matters. We're sorry that you experienced delays in receiving responses to your questions. We also understand how frustrating it must have been to receive automated reminders while you were still waiting for support. This isn't the level of service we aim to provide.
We'd like the opportunity to look into this for you and make sure your concerns are properly addressed. Please email us at support@taxfix.com using your registered email address, and a member of our team will personally review your case and get back to you as soon as possible.
We're sorry again for the inconvenience, and we genuinely appreciate you sharing your experience.
We look forward to hearing from you.
Kind regards,
The Taxfix Team
Tax Scouts Review
The accountant completed my tax return very quickly with a minimum of queries.
Also, the price was very reasonable.
18 de julho de 2026
Great service
Great service, swift reliable fast response great knowledgeable accountant
15 de julho de 2026
Accountant was very responsive to…
Accountant was very responsive to messages and got my return filed quickly and easily!
16 de julho de 2026
Thorough diligence without the dragging…
Thorough diligence without the dragging or back and forth. One hour to prep & submit elements.. a few one off set up question and it is done, and done well.
16 de julho de 2026
Overall quick and efficient
Overall quick and efficient - platform log in and double sign off less so
8 de julho de 2026
Paul Brash was great!
Paul was great. Fast turnaround on my self assessment tax return and answered all questions I had very clearly and quickly. Many thanks!
13 de julho de 2026
Great company for tax returns
have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always responds quickly and answers all my questions. Highly recommend.
14 de julho de 2026
Quick and simple service.
Very easy to navigate and simple steps, with a very quick service from Mylien.
10 de julho de 2026
Opinião espontânea
Well done!!!
9 de julho de 2026
Very shit-Shit
22 de abril de 2026
Resposta da Taxfix UK (formerly TaxScouts)
Hi Stuart Davies,
Thank you for taking the time to leave your feedback. We are very sorry to hear that you had such a negative experience with our service.
This is certainly not the standard we aim to provide, and we sincerely apologise that we fell short of your expectations. Our goal is to make the tax filing process as simple and stress free as possible, and we regret that this was not the case for you.
We would appreciate the opportunity to understand more about what happened. If you are open to it, please contact our team at support@taxfix.com with the email address you used to register. This will allow us to look into your case personally and see how we can help.
Once again, we are truly sorry for your experience. We value your feedback as it is essential in helping us to improve.
Best regards,
Taxfix
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