It's the second year running that I have used Taxfix to complete my self-assessment. I wouldn't dare try to fill in the form myself! I like having the peace of mind brought by knowing that it has been... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Working with Bryan gives me complete peace of mind. Everything is clear, transparent, and trustworthy. I highly recommend Taxfix and couldn't be happier with their service. I wouldn't want to work wit... Ver mais
I personally Experienced - turn around time in processing returns is above average, that returns are processed over weekends goes above and beyond what is expected. Thank you Asif from Taxfix.. I am... Ver mais
This is the second year I have utilised TAXFIX and I can't praise them enough. On both occasions HMRC owed tax returns back to me. I would never have been able to complete the tax returns myself.... Ver mais
Informações sobre a empresa
Escrito pela empresa
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Informações de contacto
Reino Unido
- support@taxfix.com
- taxfix.com/en-uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
I have not been well, and really struggled with my self assessment - a couple of messages with Jon and its all sorted, which has definitely taken some of the stress from me at a difficult time.
I was told it would take 3 business…
I was told it would take 3 business days for them to upload my filings 12/06/2026. Still waiting a month later. They have totally ignored my messages and every day I’m getting a penalty charge from HMRC. Paul D’arcy was my supposed assigned accountant. So on top of fines and the payment up front to Taxfix UK, it appears I’m gonna have to pay a reputable accountant to do what these SCAMMERS have not.
Don’t waste your money or time with these crooks. I’ll be contacting Trading Standards soon.

Resposta da Taxfix UK (formerly TaxScouts)
Easy and quick
very efficient, easy service to use. Easy access to the accountant if there are any questions
Very good
Simple to set up, allocated a terrific accountant, Zubair, who understood the specific complexities and worked quickly to get the calculations done. The refund from HMRC that’s now due more than covers the cost!! No hesitation to recommend.
Fast and seamless process
I've been using Taxfix for the past 4…
I've been using Taxfix for the past 4 years, specifically working with Lilian Skinner on my self assessment tax returns. She has been consistently very professional, knowledgeable, and responsive. Overall, a pleasure to work with and easy to recommend to others.
And that's why I keep coming back. No doubt I'll do so again at the end of this tax year.
Excellent
Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly priced and saved me a lot of headache.
Solid and responsive
Solid and responsive - it's great to see more comprehensive packages with full support throughout the year
Excellent process from start to finish…
Excellent process from start to finish with a super user friendly interface and a knowledgeable tax accountant. Fantastic thanks
Missed Appointment, Poor Customer Service, and Ongoing Booking Failures
I am extremely disappointed with my experience with Taxfix's tax consultation service.
I paid £135 for a tax consultation, only for the accountant to fail to attend the appointment without any prior notice or communication. Since then, I have spent several days trying to rearrange the consultation, but have repeatedly run into issues with Taxfix's booking system.
What makes this particularly frustrating is that I have already agreed a suitable time directly with the accountant, and we are both available for the appointment. Despite this, Taxfix has been unable to manually book the consultation due to ongoing technical issues with their system.
The customer service has also been poor. Responses have been slow, there has been a lack of clear communication, and I have repeatedly had to chase for updates rather than receiving proactive support.

Resposta da Taxfix UK (formerly TaxScouts)
Great job
Great job! The staff was excellent—professional, friendly, and very helpful throughout the entire process. They made everything easy to understand and provided outstanding customer service. I highly recommend Taxfix to anyone looking for reliable and efficient tax assistance. Thank you very much 👍
fast and efficient
Worst experience ever
Well, the accountant was zero help.
I needed to do my self-assessment and I asked for some information about the expenses I could claim for as a self employed since it was my first time. The woman said she could not tell me this, so I have to go somewhere else to seek the information, gather and filter the information so I could break down my expenses. While she was just expecting me to come with all this plus receipts for her to send it over to HMRC.
When I was asked about submitting the tax return, I queried how much money was estimated to get back as I was not clear about what she meant, she carried on and sent the self-assessment to tell me later that we can amend it, as I was not happy about that.
This service was a waste of money and time, never been so disappointed with an accountant like this before. I wish I knew, and did not let myself be mislead with the good reviews on you website.

Resposta da Taxfix UK (formerly TaxScouts)
Self-employed
If you work as a self-employed this is not the company you want to deal with to pledge your self-assessment.
I got in contact with one of their accountants, the woman could not even tell me what I could claim for.
I’d have to break the expenses down, gather and filter the information on my own, meanwhile she was just expecting me to do this for her to send it over to HMRC, if that’s the case what’s the point of paying someone, I could have done by myself. A complete waste of money and time, they did not even have an online section for complaints. Zero help whatsoever. Worst service ever, never seen anything like before.
The reviews on the website are definitely misleading.

Resposta da Taxfix UK (formerly TaxScouts)
Good communication and helpful support
Have been a customer for several years
Have been a customer for several years, re-assuring that my tax obligations are taken care of by qualified accountants. No fuzz and very responsive to task. Great service. Thank you
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







