TecTake Ltd Opiniões 10 122

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The Door canopy came safely packaged and arrived in good condition. The instructions were ok to follow and the canopy has been installed and will provide shelter from the rain. The curved design i... Ver mais

Classificada 5 em 5 estrelas

I absolutely love this beauty couch! My clients keep saying how comfortable and spacious it is—it’s made such a difference. Delivery was quick and on time. I even emailed to check on it, and it h... Ver mais

Classificada 5 em 5 estrelas

Ordered a rattan furniture set...it arrived within 3 days...it's now assembled, but did take a total of approximately 8 hours. Little bit daunting when you first open the boxes, but does look really n... Ver mais

Classificada 5 em 5 estrelas

Hi Tectake, Thanks for your reply.  I wasn't looking for a discount but your £30 goodwill gesture will be much appreciated.  Please organise accordingly. Kind regards,

Informações sobre a empresa

  1. Loja geral
  2. Loja de mobília para quartos
  3. Loja de artigos para acampamento
  4. Loja de móveis de jardim
  5. Loja
  6. Loja de vime

Escrito pela empresa

Practical household utilities, decorative touches for the home, necessities for your baby, useful kitchen gadgets: find all this and more in the tectake range. Get it all in one place - from car maintenance to camping equipment to furniture, garden essentials, barbecue kits and pet supplies, you’ll find everything you could ever need to make your work easier and your everyday life better. No more spending hours on different websites.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Love my new chairs

Love my new chairs. A this purchase from tectake and once again, product is very good quality. Delivery and service all on time, well packed. Thank you.

10 de junho de 2025
Classificada 5 em 5 estrelas

Good products & helpful customer service

We are happy with the product, a raised garden bed, and the customer service. We had a small issue with the order and the customer service team was prompt and provided options for a completely satisfactory resolution.

11 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had one of these already installed in…

I had one of these already installed in my kitchen but the clips at the top had broken so decided to go for the original one. Fits so much better than the one I got from B&Q. Easy install for anyone with a bit of diy knowledge snd skill

1 de junho de 2025
Classificada 4 em 5 estrelas

Bought greenhouse and patio…

Bought greenhouse and patio furniture.Patio furniture arrived on time and building it was pretty straight forward.Greenhouse was two weeks late,one package came two weeks late.Building it was pretty difficult, the instruction manual was a bit vague and the detail was too small.I had to get a magnifying glass to see it.

21 de maio de 2025
Classificada 1 em 5 estrelas

Shocking customer service

This is the third time I have changed my review, first of all the items were late and no updates supplied, they called me after the review was put up and offered me a £20 refund and also under the understanding I changed my review, which I accepted.
The £20 didn’t arrive this well over 2 weeks ago, now they are saying they have paid it, but I can confirm it haven’t received it. Please don’t take their word for anything as it never happens.

Underneath I have left my edited review that was supposed to be 4*, but obviously not worth it.

This company was recommended by a family member.
Great customer service, they call when they say they will and only received the loungers one day later than expected.
THe wheel has broken off already and not even a week old, probably just received a dodgy one, which happens and wasn’t used much due to the unpredictable weather, but a new wheel is being posted as I write this review, can’t complain at that.

3 de julho de 2025
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Mrs Frost,

We are extremely sorry for the difficulties experienced with your order. As a result of the delay, a £20 partial refund was offered and accepted. I do appreciate that there were difficulties with the receipt of the partial refund offered. As we explained, the initial transfer became stuck in pending, which is unusual and would typically suggest a card no longer being valid. The refund was pushed through a second time, after which the status changed to processed, at which point standard bank processing times apply, which are typically instant however can take up to around 5 working days.

You should have received the agreed partial refund. Are you able to please confirm this to us as, if still not received, we will need to investigate this further. We offered a £20 partial refund to you as compensation for the delayed delivery, and therefore it is imperitive that you receive what you were offered.

Once again, our sincere apologies for the situation. I can assure you, we have only tried to assist, however acknowledge that there have been issues along the way. We are still fully available to support you in any way we possibly can.

Classificada 1 em 5 estrelas

Ordered items from Tesco and all orders…

Ordered items from Tesco and all orders cancelled they advertise a price then cancel orders and hike prices up

1 de julho de 2025
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Roy, I just tried to give you a call. We are really sorry about this situation and it's of course not what we would want to happen.

I can see that you did try and purchase 5 different items while the error was live but I can assure you that the current prices are the normal prices for the goods and you have been fully refunded.

Apologies again.

Classificada 2 em 5 estrelas

No numbers on parts

No numbers on parts, parts missing have emailed today so will recant if resolved.

17 de maio de 2025
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Helen, we're really sorry to hear there's an issue with your order. I have left a voicemail and we have sent an email to see how we resolve the issue - if you could get back to us we would really appreciate it!

Classificada 5 em 5 estrelas

Really pleased with the quality of the…

Really pleased with the quality of the bistro set, very compact design. Packaging was a lesson in how to get everything in the least amount of boxes! Some screw sockets are a bit misaligned, but not an issue if the follow the instructions and only tighten to 60% until all fasteners are installed. Assembly took about 1h without rushing...

22 de junho de 2025
Classificada 1 em 5 estrelas

Awful - Avoid!

The rabbit run was nothing short of a nightmare to put together. In the end after lots of attempts and frustration, I had to employ a joiner to do it for me, and even he struggled as the instructions were not easy to understand.

The quality of the wood was flimsy, which shocked me considering the price. The overall product was of very poor quality, and not enough screws were provided in with it.

I would never purchase from this company again.

23 de maio de 2025
logótipo da TecTake Ltd

Resposta da TecTake Ltd

We're sorry you had trouble assembling the rabbit run. We regret the instructions were difficult to follow, and the wood's quality didn't meet expectations. We appreciate your feedback and will review the instructions and materials.

Classificada 5 em 5 estrelas

Refunded quickly

Cancelled my order as i changed my mind, emailed immediately and then called the next working day. CS said it had been done and I received a refund within 7 days

21 de junho de 2025

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