TecTake Ltd Opiniões 10 122

TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The Door canopy came safely packaged and arrived in good condition. The instructions were ok to follow and the canopy has been installed and will provide shelter from the rain. The curved design i... Ver mais

Classificada 5 em 5 estrelas

I absolutely love this beauty couch! My clients keep saying how comfortable and spacious it is—it’s made such a difference. Delivery was quick and on time. I even emailed to check on it, and it h... Ver mais

Classificada 5 em 5 estrelas

Ordered a rattan furniture set...it arrived within 3 days...it's now assembled, but did take a total of approximately 8 hours. Little bit daunting when you first open the boxes, but does look really n... Ver mais

Classificada 5 em 5 estrelas

Hi Tectake, Thanks for your reply.  I wasn't looking for a discount but your £30 goodwill gesture will be much appreciated.  Please organise accordingly. Kind regards,

Informações sobre a empresa

  1. Loja geral
  2. Loja de mobília para quartos
  3. Loja de artigos para acampamento
  4. Loja de móveis de jardim
  5. Loja
  6. Loja de vime

Escrito pela empresa

Practical household utilities, decorative touches for the home, necessities for your baby, useful kitchen gadgets: find all this and more in the tectake range. Get it all in one place - from car maintenance to camping equipment to furniture, garden essentials, barbecue kits and pet supplies, you’ll find everything you could ever need to make your work easier and your everyday life better. No more spending hours on different websites.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

10 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

The product is good quality but it took…

The product is good quality but it took 2/3 weeks to arrive

25 de dezembro de 2025
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Hannah you ordered this on Christmas day. Neither the 25th or 26th are working days so the goods weren't shipped until the 29th. They were delivered on the 8th January which is a total of 6 working days- which we acknowledge is over the eta of 3 to 5 working days.

Apologies for the inconvenience.

Classificada 1 em 5 estrelas

I ordered a product you didn't inform…

I ordered a product you didn't inform me that the stock was low, you received my money then a few days later my money was refunded , without an apology or explanation, now I can't get that product at all

15 de novembro de 2025
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Allison, I'm really sorry about the issues with this order. Unfortunately when we went to ship the goods the last item did not pass inspection and we were forced to cancel the order.

You should have automatically received an email explaining this and we apologise if that did not reach you.

Classificada 1 em 5 estrelas

DAMAGED ITEM AND BAD/NO SUPPORT

DAMAGED ITEM AND BAD/NO SUPPORT. I bought a ladder set, which was delivered with a big hole in the box and damage to the product. I sent photos and was initially offered a partial refund but then they just stopped responding to my emails. Not only have a paid good money for a faulty product but they've wasted my time taking photos and sending emails, only to be ignored. Shockingly bad.

Update: the reply below states that I have not read my emails. I have responded to the emails they sent me offering a partial refund or replacement parts several times and they have ignored them. Placing the blame back on me in the response shows a lack of integrity!

7 de novembro de 2025
Opinião espontânea
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Chris,
We are very sorry that your ladder set arrived damaged and that our support team's response was unsatisfactory. We appreciate you bringing this to our attention. We'll investigate what happened to prevent similar issues in the future.
Looking at your case, I can see we reached out to you and offered to send either a replacement part or a partial refund. Reading your review, it is clear that these e-mails have not been received.
The resolution options are still available to you of course, so if you could please just get back to us by phone or e-mail with your preferred resolution we will be able to action accordingly.
Thank you and apologies again for the situation.

Classificada 1 em 5 estrelas

Very disappointing plus non-existent customer service

On receipt of the product it was not what I expected (rather than vinyl infinity screen, it was simply - very creased - soft fabric). I reviewed the return page on TecTake's website but it was unclear on some aspects of the return so I contacted them to arrange my return. I have not heard from them (this was easily 2 months ago) and still have a product I have no use of, and a significant chunk of cash out of my account. Very disappointing

Re: your reply: that's the address I've been sending to without response. I forwarded the message yesterday and again today. How else can I contact you if my messages aren't reaching you? Domain I'm sending from is the4elementscompany dot com.

8 de outubro de 2025
Opinião espontânea
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Tigger, I'm really sorry but we don't see to have received any messages from you - are you able to contact us at mail@tectake.co.uk we will be happy to help you out!

Edit: I've seen that you provided your phone number - I will give you a call later today.

Classificada 3 em 5 estrelas

Spark plug mug.

The product, a coffee cup in the shape of a spark plug, was delivered in a timely and efficient manor. Unfortunately the product is not finished well and should not have past quality control. It was not cheap.

4 de novembro de 2025
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Dave, you bought a folding massage bed from us?

Classificada 1 em 5 estrelas

The chairs are damaged and can’t contact for return!!

The chairs are lovely, but two have come damaged, black stains on the seating, yellow paint on the brass.

I have tried to fill out a claim form but it won’t accept my email address to send it online.

I am so disappointed. I wish I could upload the pictures to show you.

Don’t buy because you’re gambling with your money.

27 de outubro de 2025
logótipo da TecTake Ltd

Resposta da TecTake Ltd

Hi Louise we're really sorry to hear about the problems! I've sent you a message via email and I hope we can resolve this ASAP.

If you didn't receive my message you can email us directly at mail@tectake.co.uk.

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