Horrible company and worst customer service. I purchased items and they were NEVER received! Continuous calls to customer service (which is all AI) and still haven’t received or resolved anything. Ver... Ver mais
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Updated I placed my order on the 30th. It's been in processing ever since and received no tracking number updates. When I tried to call I keep getting a voicemail. The voicemail is generic an... Ver mais
Terrible customer service and quality - received item but it did not fit. They had me measure it several times and then said that they have a 1-2 inch variance that is allowable. They will not acce... Ver mais
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I did purchase on April 10 2022 and never received REAL track number. I sended 3 different emails and to the customer service and THEY ALWAYS ANWSER THE SAME MESSAGE FOR ANY EMAIL. I tried to contact... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Teehall is where you can find the most unique printed products including T-shirts, mugs, posters, blankets, and many others.
Informações de contacto
201 E Center St, 92805, Anaheim, Estados Unidos da América
- support@teehall.com
- teehall.com
1,5
Muito mau
30 opiniões
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Horrible company and worst customer…
Horrible company and worst customer service. I purchased items and they were NEVER received! Continuous calls to customer service (which is all AI) and still haven’t received or resolved anything. Very frustrating. Would not ever do business with them again. Would not advise wasting your time or money on this scam of a company!
25 de janeiro de 2026
Opinião espontânea
Terrible customer service and quality …
Terrible customer service and quality - received item but it did not fit. They had me measure it several times and then said that they have a 1-2 inch variance that is allowable. They will not accept the return. The fit was actually a size smaller than ordered anyway.
13 de janeiro de 2025
Opinião espontânea
Resposta da Teehall
Thanks for your kind email.
After we've looked into this order, we realized that this Men 4XL received a jersey match true to our size chart. Please kindly let us know and explain some points below.
- The chest measurement on the jersey received is 28.8in, the measure Men 4XL from the size chart 29.1in half chest ( 74 cm = 29.1in ) - attached image below
- According to our policy, there is an approximation 1-2 inches difference so it is acceptable. In this case, we sent the correct size you placed.
To dive into this, we would like to offer you 10% OFF for the next transactions to save more.
Anything you need, kindly let us know.
Linda
Link size: https://prnt.sc/hf6j96n6nR9x
Same as all the other poor reviews…
Same as all the other poor reviews written. Placed order on Dec 6 and still no product. Poor customer service. Do yourself a favor and order from anywhere else.
27 de dezembro de 2024
Opinião espontânea
Resposta da Teehall
Hi. Thank you so much for your purchase. I'm Linda from Teehall store.
We apologize if our response is a little slower than usual due to the increasing number of orders this month.
We've checked that your order is ready to ship, We hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay!
Here is a link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9200190359375302797715
We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
I bought a sweatshirt on Nov 30th for a…
I bought a sweatshirt on Nov 30th for a Christmas present and it hasn’t moved since Dec 4th. Today is Dec 20th. This company doesn’t have a phone only email and they reply once a day with a stock email reply. “Your shipment is going to update soon.” It’s been 16 days and there has been no movement. Linda Teehall is now offering me a 10 percent discount on a future order. No offer to replace the item. Before you buy anything from this company read their return and exchange policies.
20 de dezembro de 2024
Opinião espontânea
Resposta da Teehall
Hi. Thank you so much for your purchase. I'm Linda from Teehall store.
We've checked that your order is ready to ship, we hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay!
Here is a link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9200190252835909862578
We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
Still waiting
I’ve left a review and get a response back that my order is ready to be shipped 5 days ago and it still hasn’t been shipped. These are Christmas presents that i ordered 3 weeks ago. Very very poor business management and will never buy from them again
19 de dezembro de 2024
Opinião espontânea
Resposta da Teehall
Hi. Thank you so much for your purchase. I'm Linda from Teehalll store.
We apologize if our response is a little slower than usual due to the increasing number of orders this month.
We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay!
We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
Absolutely horrible experience
Absolutely horrible experience. And can’t get anyone to contact me after multiple attempts via phone and emails. I need my merchandise!
1 de dezembro de 2024
Opinião espontânea
Resposta da Teehall
Hi. Thank you so much for your email. I'm Linda from the TeeHall store.
Please accept our apologies that the phone number you requested is not available at the moment because of a shortage of human resources. We want to help you get the answers you need, and we can definitely get that done by email.
You can rest assured that your order has been dispatched and is on its way to you.
The package is being prioritized to be delivered as quickly as possible, its current status will be updated once it arrives at its next destination.
The tracking link will show the scheduled delivery dates soon. You can follow its progress here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9200190359375302451822
Kind regards,
Linda
Poor service
I will never buy from teehall again I ordered a jersey for a Christmas present on Dec 2 2024 it’s been in transit for 12 days no updates or anything this was a Christmas present not happy left email no response left message on phone no response I give them a 0 stars poor customer service
16 de dezembro de 2024
Opinião espontânea
Resposta da Teehall
Hi. Thank you so much for your purchase. I'm Linda from Teehall store.
We apologize if our response is a little slower than usual due to the increasing number of orders this month.
We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay!
We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
I would rate zero stars if I could
I would rate zero stars if I could. Tracking info never updated to actually show that my product ever shipped. Ordered nov 23 and still USPS is awaiting my shipment. I did receive a response from “ Linda” who seems to be the person emailing everyone…. SCAM!! Do not order from them. Very disappointed that people can stoop this low for a buck… this was a Christmas present.
23 de novembro de 2024
Opinião espontânea
Resposta da Teehall
Hi. Thank you so much for your purchase. I'm Linda from Teehall store.
We apologize if our response is a little slower than usual due to the increasing number of orders this month.
We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay!
We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
Still haven’t received my order and no…
Still haven’t received my order and no response to emails. Ordered Nov 30th and received a confirmation and then an email stating USPS is awaiting shipment. I am scrambling since this was a Christmas present. DO NOT order from this scam site.
15 de dezembro de 2024
Opinião espontânea
Resposta da Teehall
Hi. Thank you so much for your purchase. I'm Linda from Teehall store.
We apologize if our response is a little slower than usual due to the increasing number of orders this month.
We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay!
We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
I ordered shoes they're trying to say
I ordered shoes they're trying to say. I ordered size 5 which I wear 10 I ordered 3 other pairs of shoes off different sites the same day all being size ten it took me 32 days to receive shoes got wrong size now Linda's trying to send me a coupon for a doff pair what kind of customer service is this u pay $100 for the shoes not like I paid $15 then it took them almost the whole 30 days before I got a tracking number just awful customer service they obviously don't care about there customers I've ordered numerous things either never received them or took longer than a month
1 de outubro de 2023
Opinião espontânea
Resposta da Teehall
Hi,
Thank you for trusting purchases on our website & I'm Linda from Teehall.
We are so sorry for your experience.
In our discussion via email, we sent you the correct size that you ordered and we attached the invoice for you to double-check.
To show our goodwill, we will give a coupon code ''THANKS10" to re-order.
We hope you can kindly understand and sympathize with us.
If you have any questions, please kindly contact us via support@teehall.com
I’ve been emailing this company for…
I’ve been emailing this company for three days now I’m trying to get a tracking number on my order there has been no response. The phone number doesn’t exist. They took my money right away and I don’t know anything about order. This is not the way business should be handled.
12 de dezembro de 2022
Opinião espontânea
Resposta da Teehall
We are so sorry about the inconvenience you faced. We understand your feelings but we need proof to check with our factory.
Our policy is to offer a 100% return/exchange/refund if we have any flaws in the size, color, or style of the jersey. You can check more details via this link: https://cadadesigns.com/return-refund-policy/
Please kindly check the examples below for your convenience & take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received correctly.
NOTE: Our return policy just last 30 days for support since the order was delivered successfully, so hope to receive the correct photos from you soon.
Overdue, we have not received the correct photos so we can't support you in this case. Hope that you're sympathetic to us.
Best regards,
Teehall Team
SCAM>.
SCAM>.. I ordered a Santa picture and they sent me the wrong one!! Now Linda from customer service is ghosting me. the customer service number is FAKE!!! Do not order from these people. SCAMMERS
14 de novembro de 2022
Opinião espontânea
Resposta da Teehall
We are so sorry about the inconvenience you faced. We understand your feelings but we need proof to check with our factory.
Our policy is to offer a 100% return/exchange/refund if we have any flaws in the size, color, or style of the jersey. You can check more details via this link: https://teehall.com/return-policy/
Please kindly check the examples below for your convenience & take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received correctly.
NOTE: Our return policy just last 30 days for support since the order was delivered successfully, so hope to receive the correct photos from you soon.
Overdue, we have not received the correct photos so we can't support you in this case. Hope that you're sympathetic to us.
Best regards,
Teehall Team
Deceptive Website/Poor Quality Product
I was extremely disappointed in the product and the customer service. I ordered a canvas for my daughter’s birthday. On the Teehall website it said “Canvas Print Poster (printed fabric only)” which led me to believe that I was purchasing an actual CANVAS. I was, after all, shopping under a filter for canvas and it said canvas on the page at least 9 times, including directly next to the item I purchased. You could see how I might be misled into believing I was, in fact, going to receive a poster-style piece of canvas that was not stretched or framed. Literally the sku is canvas_20210922060759. But what I received was a poor-quality printed piece of paper that cost $35 and took 3 weeks to arrive!
No worries. I email customer service; there must have been a mistake. Good ol’ Linda from Teehall says no, I ordered wrong (so that means their site is INTENTIONALLY misleading) and offers me a shiesty 20% off to buy right item. I explain further that it was a misunderstanding and that because the item is in no way personalized I would like to return the paper poster and purchase a canvas. But no, they won’t accept the return. Even though on their website it says you can return non-personalized items. Now my daughter is stuck with a really pixelated poster instead of something fancy for her wall because I couldn’t afford to buy both. Teehall is a scam and a rip-off. I took a chance on them and got burned. Don’t risk it.
11 de agosto de 2022
Opinião espontânea
Resposta da Teehall
Hi. Thank you so much for sharing your experience with us.
We sent you the correct item that you ordered so we are so sorry that we can't assist you in this matter.
With this cost, we have tried our best to bring quality products, suitable for the price you paid.
We haven't yet heard any customer complaints, and this is the first one we have.
However, we have considered your suggestions and will do our best to improve our products as much as possible.
To show our goodwill, we will give a coupon code 10% to re-order.
We hope you can kindly understand and sympathize with us.
Best regards,
Teehall Team
Charged twice The sign I ordered was as expected but…
The sign I ordered was as expected but the service was not!!! I was charged for two signs instead of one, each shipped weeks apart. When I made contact I was told there was nothing they could do to help me. Since the template had already been made for the first sign, how much could the company be losing by making things right for me? I have no power to get my money back. Buyer beware
15 de julho de 2022
Opinião espontânea
Resposta da Teehall
Hi,
I'm Linda from Cadadesigns Store. Thank you for your trust and purchase on our website.
We are so sorry for the delay because of an unprecedented amount of orders that month.
However, we have considered your suggestions and will do our best to improve our products as much as possible.
To show our goodwill, we will give a coupon code 10% to re-order.
We hope you can kindly understand and sympathize with us.
Best regards,
Teehall Team
NOTHING AFTER 20 DAYS! Need my money back!
I did purchase on April 10 2022 and never received REAL track number. I sended 3 different emails and to the customer service and THEY ALWAYS ANWSER THE SAME MESSAGE FOR ANY EMAIL. I tried to contact by the phone number at website and doesn’t exist. My card was charged same day I purchase and AFTER 20 DAYS I dint know ANYTHING about my order. This is disrespectful! So Now I just need refund.
30 de abril de 2022
Opinião espontânea
Resposta da Teehall
Hi,
Thank you for your trust and purchase on our website.
We are so sorry for the delay because of an unprecedented amount of orders that month.
However, we have considered your suggestions and will do our best to improve our products as much as possible.
To show our goodwill, we will give a coupon code 10% to re-order.
We hope you can kindly understand and sympathize with us.
Best regards,
Teehall Team
Excellent customer service
Excellent customer service. An excellent artistic picture. I'm very happy with my purchase. The customer service was outstanding. They were quick to reply to my questions. Even though they had a lot of requests for this product and explain the influx of people buying there product they quickly responded to my question.
7 de abril de 2022
Opinião espontânea
Resposta da Teehall
Hi,
Thank you so much for your email.
We are thrilled that you have received and are pleased with your order. We hope to continue receiving your support in the future.
Please let us know if you have any questions.
Best regards,
Cadadesigns Team
Out of Business?
I placed an order in on March 8, 2022 and never received a confirmation email. I also sent an email to support with a question. No response. I tried to call 213-802-7747 and it seems to be disconnected. I know my card was charged. Looking for some answers. The only reason I would not give it 5 stars is the communications.
Even though I never received any confirmation or ways of checking on order. I received the item in great condition and decent amount of time. The number still does not work and I think the company is based in Vietnam, but they delivered a nice product at a good price, and received it on March 19th.
9 de março de 2022
Opinião espontânea
Resposta da Teehall
Hi,
Thank you for trusting purchases on our website & I'm Cindy from Teehall Store.
We are so sorry for any inconvenience you have. At first we have to process & support many orders IN TURN. So that is the reason why we are lately on supporting you.
Your order number is 750814 & it's in processing now. Please kindly wait & response us via email support@teehall.com
Thank you for your kindly understanding.
Cindy.
Teehall Customer Service
Once again I repeat my earlier evaluation of TeeHall as a deceiving online company with Zero customer service. My order number is 750109 from February 14. TeeHall was quick to process my payment, but there has been zero communication since. Teehall responded once to tell me to contact them through their support email address which is not real and does not work. Their phone number is out of service.
I do not recommend this company. My worst online interaction ever.
2 de março de 2022
Opinião espontânea
Resposta da Teehall
Hi,
Thank you for trusting purchases on our website & I'm Cindy from Teehall.
We are so sorry for your experience. At first, we support customer via email & we haven't received any email from you. If you emailed us, we can support you as well as possible.
The next, about your order. It's in transit. Please kindly check the tracking link below. Your order is customized product so we need more time than usual to process & make sure it will perfect before shipping for you. Hope for your understanding on this matter.
https://t.17track.net/en#nums=YT2205421272134047
If you have any question, please kindly contact us via support@teehall.com
Ordered a large rug
Love my rug! Print looks great and was packaged and rolled very securely for shipping. Ordered on 1/3 and received on 1/15. They forgot to send me tracking info when the item shipped, but I emailed them for an update on the order and received a response within 2 days. Overall, very happy with the order!
15 de janeiro de 2022
Opinião espontânea
Resposta da Teehall
Thank you so much
Not great service but product is okay
Updated
I placed my order on the 30th. It's been in processing ever since and received no tracking number updates.
When I tried to call I keep getting a voicemail. The voicemail is generic and has no professional greeting. My email has not been replied to. The physical address does not look legit.
I did receive my product and it is decent and as described. It did not get a tracking number until I made a complaint. Not super impressed
8 de dezembro de 2021
Opinião espontânea
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