Tetra Cosmetics Opiniões 

44
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Pleased with product. Delivered within a reasonable time frame. Would order from this company in the future.

A empresa respondeu

Classificada 5 em 5 estrelas

QUICK Delivery & PROMPT Response This was my first time buying anything with this company and i honestly can’t understand why they get such negative reviews.Items were sent in good time , perfectl... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very happy, managed to get the last stock of my favorite gloss. The customer support emailed me asking if I can wait as they’re on holiday or wanted a refund, loved the communication and honesty. Rece... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very happy with my order. The products arrived safely, were genuine and matched the description online. Prices were competitive compared to other websites and delivery was quicker than expected. Custo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de cosméticos
  2. Fábrica de cosméticos
  3. Fornecedor de cosméticos e perfumes
  4. Fornecedor de produtos de beleza
  5. Máquina de venda de produtos de cuidados da pele
  6. Perfumaria

Escrito pela empresa

Tetra Cosmetics started with a vision: to redefine beauty by offering products that empower and inspire. Our journey is rooted in a belief that every individual is unique and beautiful in their own way. We curate our collection with utmost care, selecting products that reflect our commitment to quality and self-expression. From day one, our focus has been on more than just selling cosmetics. We aim to foster a community where beauty is a source of confidence and creativity. With Tetra Cosmetics, you’re not just purchasing products – you’re becoming a part of a movement that celebrates diversity, self-love, and the art of embracing your true self


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

44 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(44)

22 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Happy shopper

Easy website to use. Received my order promptly. Kept up to date with tracking

6 de novembro de 2024
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you for sharing your experience! We’re so glad to hear that you found our website easy to use and that your order arrived promptly. Keeping you updated is a priority for us, and we’re happy it made your shopping experience smooth. 😊

Classificada 5 em 5 estrelas

It was easy talking to them

It was easy talking to them. They were warm and responsive

28 de outubro de 2024
Opinião espontânea
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you for your kind words! We’re delighted to hear that our team made your experience easy and pleasant. Being warm and responsive is what we strive for every day!

Classificada 5 em 5 estrelas

Better than expected

I was scared this would just be a sketchy website but was actually pretty good!

6 de outubro de 2024
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you for giving us a chance! We completely understand how important trust is when shopping online, and we’re glad we could exceed your expectations. We look forward to serving you again!

Classificada 5 em 5 estrelas

QUICK Delivery & PROMPT Response

QUICK Delivery & PROMPT Response

This was my first time buying anything with this company and i honestly can’t understand why they get such negative reviews.Items were sent in good time , perfectly packaged and at a very reasonable price, I simply can’t fault the great service … I’ll be back :) Thank you so much 🙏🏻

6 de outubro de 2024
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you so much for sharing your experience! We’re thrilled to hear that everything went smoothly and that you’re happy with the service and value. Your trust and kind words mean a lot to us, and we can’t wait to welcome you back! 🙏🏻😊

Classificada 5 em 5 estrelas

Quick delivery amazing smell last all…

Quick delivery amazing smell last all day will be buying again

20 de setembro de 2024
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you for your wonderful feedback! We’re so glad you love the scent and the lasting quality. Quick delivery and happy customers are what we aim for—can’t wait to serve you again!

Classificada 5 em 5 estrelas

Prompt delivery and well packaged

Prompt delivery and well packaged. Competitive prices and wide choice of items.

30 de setembro de 2024
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you for your kind words! We’re delighted to hear you were happy with the prompt delivery, packaging, and our range of products at competitive prices. We look forward to serving you again!

Classificada 5 em 5 estrelas

I am impressed with tetra cosmetics…

I am impressed with tetra cosmetics customer service and professionalism..i have really enjoyed doing business with them and continue to do so in the future.. I am honestly very satisfied and happy especially with Mrs Smit Patel who is very helpful, reliable, understanding and assisted me throughout my purchase.. Thank you..

1 de outubro de 2024
Opinião espontânea
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our team, especially Mrs. Smit Patel. Your kind words mean a lot to us, and we look forward to continuing to serve you with the same care and professionalism in the future!

Classificada 5 em 5 estrelas

First time using this company direct

First time using this company direct. Would definitely recommend to all family and friends.

12 de setembro de 2024
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

“Thank you for your kind words! We’re delighted to hear that your first experience with us was a positive one. Your recommendation means a lot, and we look forward to serving you and your loved ones again!

Classificada 5 em 5 estrelas

Thank you for your excellent service…

Thank you for your excellent service and a lovely product ‘ perfect gift for Christmas X

27 de agosto de 2024
Opinião espontânea
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you so much for your kind feedback! We’re thrilled to hear you’re happy with our service and that the product made a perfect Christmas gift. Wishing you a wonderful festive season!

Classificada 5 em 5 estrelas

Good prices fast delivery

Good prices fast delivery

6 de agosto de 2024
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

Thank you for your feedback! We’re glad you were happy with our prices and fast delivery. We look forward to serving you again!

Classificada 1 em 5 estrelas

Scam company

Scam company. Please do not buy from them. Ordered 3 sets of French manicure nail varnish on 31/1/24. Did not receive a confirmation email, my order or any correspondence. Emailed the company numerous times. No reply. Tried ringing, no answer. Requested a refund. Nothing.😡

31 de janeiro de 2024
logótipo da Tetra Cosmetics

Resposta da Tetra Cosmetics

We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused. This is not the standard of service we aim to provide. Please contact us directly at support@tetracosmetics.co.uk so we can resolve this matter promptly.

Classificada 1 em 5 estrelas

Scam company

Scam company. Been reported as such. Bank has been approached for a refund for goods not received.

To smit at customer services and anyone else associated with this company - get a real job and stop ripping off people.

2 weeks I was told to wait then ignored now on week 3. Pathetic for a tube of mascara. Claimed to have emailed Royal Mail but when I asked for evidence of postage he couldn't provide any. Now I am being ignored. Thankful Banks can just take my money back from fraudulent people like this.

19 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

NOT IN STOCK BUT SHOWING AS IN STOCK ON WEBSITE.

Did not supply ordered item even though it was showing in stock on the website.
Listing showed the limited edition deluxe bottle in a tin can but even though this was pictured and described as such they said they did not have it in stock.
I then placed an order when 6 bottles of the standard version were shown as in stock and got a message saying "we already told you we did not have this" and a refund.I checked the website again,Sunday 3rd December at 11:17, and once again it showed as being in stock with 5 left in stock and also that 13 had been sold in the last 4 hours.Strange that when I was told via E :mail that it was out of stock !!.

Not worth the bother of dealing with Tetra when the website cannot be trusted to show actual items or whether they are in stock or not.

29 de novembro de 2023

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